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+--- Thread: SOLVED: some episodes won't start playing on Samsung TV (/t-solved-some-episodes-won-t-start-playing-on-samsung-tv)
some episodes won't start playing on Samsung TV - gr4wlix - 2024-11-29
When selecting certain episodes on my Samsung TV, they do not start streaming but get stuck on the backdrop image.
The UI gets stuck (almost) completely, though I can still exit the app by pressing the back button on my TV-remote several times.
I know the files to be fine as they do start playing when pre-selecting another audio-track (german) starting playback and switching to the default audio-track (english) after playback has started.
The files play completely fine on any other device I have tested (Firefox on Ubuntu, Firefox on Android phone).
Jellyfin.log: https://pastebin.com/zsQa3fXS
FFmpeg.log after starting playback on the working audio-track and then switching: https://pastebin.com/QnwRxpnR
My Setup:
Jellyfin Server: v10.10.3.0 as a LCX Container on a Proxmox host (setup via this Proxmox VE Helper-Script).
Jellyfin Client: Samsung TV running Tizen OS with a Jellyfin-App installed as described here.
Any Idea on what the issue could be?
Thanks in advance!!
RE: some episodes won't start playing on Samsung TV - TheDreadPirate - 2024-11-29
What model TV do you have? And can you share the media info for one the files that is working ok?
And what are your server hardware specs?
RE: some episodes won't start playing on Samsung TV - gr4wlix - 2024-11-29
The TV is a UE55RU8009U.
The media info of a working file is here.
The media info of a failing file is here.
The server is a Beelink SER6 Pro Ryzen 7 7735HS
which has:
CPU: AMD Ryzen 7 7735HS
iGPU: AMD Radeon 680M - 3 GB VRAM
RAM: 32 GB, DDR5, 2400 MHz, 40-39-39-77, Dual-Channel
MoBo: AMD Promontory/Bixby FCH
Where the Jellyfin LXC has allocated 2 Cores and 2GB of RAM and iGPU passthrough.
Jellyfin is configured to use VAAPI, but if I remember correctly, the issue was present without hardware acceleration.
Thanks for taking the time to look into this! Greatly appreciated!
RE: some episodes won't start playing on Samsung TV - TheDreadPirate - 2024-11-30
You recently installed the Tizen app, correct?
If so, I don't see any reason why the one video doesn't work.
RE: some episodes won't start playing on Samsung TV - gr4wlix - 2024-11-30
Correct.
I ran the update script from the mentioned jellyfin-tizen-docker repo before testing and pulling the logs posted above.
That's what I feared.
I guess I'll try some more random stuff then.
Thanks for your help!! Have a nice weekend :-D
RE: some episodes won't start playing on Samsung TV - gr4wlix - 2024-11-30
Turns out, my files where corrupt after all. I just did not notice, as playback was fine for the first 20 minutes.
Thanks again for the help!