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+--- Thread: SOLVED: Can't connect to server (/t-solved-can-t-connect-to-server--9476)
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Can't connect to server - en33-08 - 2024-12-08
Hi everyone,
I'm pretty much new to all this. I had Plex but decided to switch over to Jellyfin, especially because of the Android app being free and all.
The issue is that I can't seem to connect to my server, which is running on my Windows 11 Pc, at all. I can connect to the server locally through the browser on the same PC but the Android app on my tablet? Doesn't work.
Windows firewall has private and public already chechmarked & I tried port forwarding on router site. Didn't work.
I don't know what else I can try because I'm not really knowledgeable about all this.
I thank in advance!
RE: Can't connect to server - TheDreadPirate - 2024-12-09
Click Start > type Resource Monitor > click on the Network tab > expand the Listening Ports table. Find jellyfin.exe and tell us what it says for the Firewall Status column.
RE: Can't connect to server - en33-08 - 2024-12-09
It says "Allowed, not restricted".
Is it correct that the protocol is UDP and the Port is something else than 8096 (I haven't changed the port on the server)?
RE: Can't connect to server - TheDreadPirate - 2024-12-09
8096 - TCP - Main port for Jellyfin
1900 - UDP - DLNA
7359 - UDP - Service Discovery
You mentioned "public and private" on the firewall. Which firewall is the NIC using? Is your NIC set to private or public? Should be set to private.
RE: Can't connect to server - en33-08 - 2024-12-09
I'm sorry but I don't know what NIC means. Could you maybe explain that so I can respond accordingly?
I can tell you that Jellyfin is set to public and private on the standard Windows Firewall. Should it only be private and not public?
RE: Can't connect to server - TheDreadPirate - 2024-12-10
Network Interface Controller.
https://support.microsoft.com/en-us/windows/make-a-wi-fi-network-public-or-private-in-windows-0460117d-8d3e-a7ac-f003-7a0da607448d#:~:text=Select%20Start%20%2C%20then%20type%20settings,Public%20(Recommended)%20or%20Private.
This guide says WiFi, but it applies if your PC is connected over wired.
RE: Can't connect to server - en33-08 - 2024-12-10
Ah I see. My NIC is currently set to public. Are there any security risks or similar to setting to private? Also should I set Jellyfin to be only private on the firewall?
RE: Can't connect to server - Bw00d21 - 2024-12-10
what are you typing in as your Server address on the app?
it should look something like 192.168.1.X:8096
If that's what you're typing, is the tablet and windows PC on the same network?
RE: Can't connect to server - TheDreadPirate - 2024-12-10
It should be set to private. There are no security concerns.
RE: Can't connect to server - en33-08 - 2024-12-12
Well, I set both my NIC and firewall setting for Jellyfin to be private but it still does not work.
Yes, I typing something similar to that but it does not work and obviously they are on the same network.