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Multiple issues on Nvidia Shield Pro - Printable Version

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Multiple issues on Nvidia Shield Pro - moosespectacles - 2023-09-10

These issues are fairly recent, maybe a month or two, but it's gotten to a point where it happens so often that it's beginning to bother me.

First issue is when trying to launch jellyfin from the application list, it crashes and makes me reopen it, which then opens without any issue. This happens probably every single time I have to open up jellyfin.

Second issue is when fast forwarding or rewinding an episode or a movie, the timing gets all messed up and goes back to 0, and sometimes even resets the entire show/movie to the beginning. Another issue, which stems from this, is that sometimes if I let the file play long enough with the reset time, it suddenly starts the show/movie over.

RE: Multiple issues on Nvidia Shield Pro - TheDreadPirate - 2023-09-10

In Android TV there is an option to send crash logs to the server. Enable that and share those with us. Also, what version is your server and client? OS of your client?

RE: Multiple issues on Nvidia Shield Pro - moosespectacles - 2023-09-11

(2023-09-10, 02:20 AM)TheDreadPirate Wrote: In Android TV there is an option to send crash logs to the server.  Enable that and share those with us.  Also, what version is your server and client?  OS of your client?

Server is 10.8.10 running on my PC running Windows 10 , client is a NVIDIA Shield with version 0.15.12 of JF

/videos/d26ef0ea-4552-9bfc-11e3-c9cc66c3d264/stream

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  Stream #0:9(spa): Subtitle: subrip (dub)
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  Stream #0:10(spa): Subtitle: subrip (dub)
    Metadata:
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  Stream #0:11(fin): Subtitle: subrip (dub)
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  Stream #0:13(fre): Subtitle: subrip (dub)
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      DURATION        : 00:15:49.532000000
      NUMBER_OF_FRAMES: 297
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  Stream #0:14(heb): Subtitle: subrip (dub)
    Metadata:
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      NUMBER_OF_FRAMES: 297
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    Metadata:
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  Stream #0:18(ita): Subtitle: subrip (dub)
    Metadata:
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      DURATION        : 00:15:48.906000000
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      _STATISTICS_WRITING_APP: mkvmerge v76.0 ('Celebration') 64-bit
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  Stream #0:19(jpn): Subtitle: subrip (dub)
    Metadata:
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  Stream #0:21(may): Subtitle: subrip (dub)
    Metadata:
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  Stream #0:23(dut): Subtitle: subrip (dub)
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      _STATISTICS_WRITING_APP: mkvmerge v76.0 ('Celebration') 64-bit
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  Stream #0:33(vie): Subtitle: subrip (dub)
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  Stream #0:34(chi): Subtitle: subrip (dub)
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Output #0, matroska, to 'C:\Users\amusa\AppData\Local\Jellyfin\transcodes\3ce2881a8460993e8859287c2cf50b46.mkv':
  Metadata:
    encoder        : Lavf59.27.100
  Stream #0:0: Video: h264 (High) (H264 / 0x3436324Nerd-face, yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], q=2-31, 23.98 fps, 23.98 tbr, 1k tbn (default) (original)
  Stream #0:1: Audio: eac3 ([0] [0][0] / 0x2000), 48000 Hz, 5.1(side), fltp, 768 kb/s (default) (original)
Stream mapping:
  Stream #0:0 -> #0:0 (copy)
  Stream #0:1 -> #0:1 (copy)
Press [q] to stop, [?] for help
frame=    1 fps=0.0 q=-1.0 size=      1kB time=00:00:00.00 bitrate=N/A speed=N/A   
frame= 3011 fps=0.0 q=-1.0 size=  100352kB time=00:02:04.19 bitrate=6619.5kbits/s speed= 248x   
frame= 7207 fps=7151 q=-1.0 size=  200704kB time=00:04:59.20 bitrate=5495.2kbits/s speed= 297x   
frame=10627 fps=7027 q=-1.0 size=  339968kB time=00:07:21.82 bitrate=6303.5kbits/s speed= 292x   
frame=14383 fps=7147 q=-1.0 size=  475648kB time=00:09:58.52 bitrate=6510.2kbits/s speed= 297x   
frame=18391 fps=7776 q=-1.0 Lsize=  594712kB time=00:12:45.69 bitrate=6362.7kbits/s speed= 324x   
video:522489kB audio:71910kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 0.052542%

RE: Multiple issues on Nvidia Shield Pro - TheDreadPirate - 2023-09-11

Give the beta version of the Android TV app a try. Version 0.16. Try manually switching which player you are using (exo, libvlc, etc). I see a couple similar issues in the Android TV app git related to libvlc not sending the correct position in the video.

RE: Multiple issues on Nvidia Shield Pro - moosespectacles - 2023-09-12

(2023-09-11, 05:18 PM)TheDreadPirate Wrote: Give the beta version of the Android TV app a try.  Version 0.16.  Try manually switching which player you are using (exo, libvlc, etc).  I see a couple similar issues in the Android TV app git related to libvlc not sending the correct position in the video.

I already had exoplayer selected, which is the player the time issue occurs on. Switching to libvlc, this doesn't happen, however I have other playback issues such as out of sync audio and choppy video. I'll give the beta a try and report back

RE: Multiple issues on Nvidia Shield Pro - moosespectacles - 2023-09-12

So unfortunately the beta has not helped resolve this issue. I am also having the crashing issue after installing the beta. This is the log for the crash:

---
client: Jellyfin for Android TV
client_version: 0.16.0-beta.3
client_repository: https://github.com/jellyfin/jellyfin-androidtv
type: crash_report
format: markdown
---
### Logs

***Stack Trace***:
log
java.lang.NullPointerException
at org.jellyfin.androidtv.ui.home.HomeFragmentHelper.loadResume(HomeFragmentHelper.kt:33)
at org.jellyfin.androidtv.ui.home.HomeFragmentHelper.loadResumeVideo(HomeFragmentHelper.kt:51)
at org.jellyfin.androidtv.ui.home.HomeRowsFragment$onCreate$1.invokeSuspend(HomeRowsFragment.kt:123)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:108)
at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:115)
at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:103)
at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:584)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:793)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:697)
at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:684)
Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@93fbd1a, Dispatchers.IO]
***Logcat***:
log
09-09 16:31:07.078 E/AndroidRuntime(20866): Caused by: java.lang.NullPointerException
09-09 16:31:07.078 E/AndroidRuntime(20866): at org.jellyfin.androidtv.data.querying.StdItemQuery.<init>(StdItemQuery.kt:23)
09-09 16:31:07.078 E/AndroidRuntime(20866): at org.jellyfin.androidtv.ui.browsing.BrowseGridFragment.setupQueries(BrowseGridFragment.java:547)
09-09 16:31:07.078 E/AndroidRuntime(20866): at org.jellyfin.androidtv.ui.browsing.BrowseGridFragment.onCreate(BrowseGridFragment.java:177)
09-09 16:31:07.078 E/AndroidRuntime(20866): at androidx.fragment.app.Fragment.performCreate(Fragment.java:3090)
09-09 16:31:07.078 E/AndroidRuntime(20866): at androidx.fragment.app.FragmentStateManager.create(FragmentStateManager.java:475)
09-09 16:31:07.078 E/AndroidRuntime(20866): at androidx.fragment.app.FragmentStateManager.moveToExpectedState(FragmentStateManager.java:257)
09-09 16:31:07.078 E/AndroidRuntime(20866): at androidx.fragment.app.FragmentStore.moveToExpectedState(FragmentStore.java:113)
09-09 16:31:07.078 E/AndroidRuntime(20866): at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:1433)
09-09 16:31:07.078 E/AndroidRuntime(20866): at androidx.fragment.app.FragmentManager.dispatchStateChange(FragmentManager.java:2977)
09-09 16:31:07.078 E/AndroidRuntime(20866): at androidx.fragment.app.FragmentManager.dispatchCreate(FragmentManager.java:2884)
09-09 16:31:07.078 E/AndroidRuntime(20866): at androidx.fragment.app.FragmentController.dispatchCreate(FragmentController.java:252)
09-09 16:31:07.078 E/AndroidRuntime(20866): at androidx.fragment.app.FragmentActivity.onCreate(FragmentActivity.java:220)
09-09 16:31:07.078 E/AndroidRuntime(20866): at org.jellyfin.androidtv.ui.browsing.MainActivity.onCreate(MainActivity.kt:40)
09-09 16:31:07.078 E/AndroidRuntime(20866): at android.app.Activity.performCreate(Activity.java:8000)
09-09 16:31:07.078 E/AndroidRuntime(20866): at android.app.Activity.performCreate(Activity.java:7984)
09-09 16:31:07.078 E/AndroidRuntime(20866): at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1309)
09-09 16:31:07.078 E/AndroidRuntime(20866): at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3405)
09-09 16:31:07.078 E/AndroidRuntime(20866): ... 11 more
--------- beginning of main
09-12 10:58:52.357 I/org.jellyfin.sdk.api.sockets.OkHttpWebsocketSession( 2065): Sending (raw) message {"MessageType":"KeepAlive","Data":{}}
09-12 10:58:52.363 I/org.jellyfin.sdk.api.sockets.OkHttpWebsocketSession( 2065): Receiving (raw) message {"MessageType":"KeepAlive","MessageId":"dc32f708a4e342a7bb72ea96e89475bd"}
09-12 10:59:29.218 E/lyfin.androidt(15788): Not starting debugger since process cannot load the jdwp agent.
09-12 10:59:29.500 W/lyfin.androidt(15788): JIT profile information will not be recorded: profile file does not exist.
09-12 10:59:29.500 I/chatty (15788): uid=10143(org.jellyfin.androidtv) identical 1 line
09-12 10:59:29.500 W/lyfin.androidt(15788): JIT profile information will not be recorded: profile file does not exist.
09-12 10:59:29.508 D/NetworkSecurityConfig(15788): No Network Security Config specified, using platform default
09-12 10:59:29.508 D/NetworkSecurityConfig(15788): No Network Security Config specified, using platform default
09-12 10:59:29.577 D/ACRA (15788): ACRA processName='org.jellyfin.androidtv'
09-12 10:59:29.580 I/ACRA (15788): ACRA is enabled for org.jellyfin.androidtv, initializing...
09-12 10:59:29.580 D/ACRA (15788): SimplePluginLoader loading services from plugin classes : [Ljava.lang.Class;@8acbc70
09-12 10:59:29.581 D/ACRA (15788): ServicePluginLoader loading services from ServiceLoader : java.util.ServiceLoader[org.acra.collector.Collector]
09-12 10:59:29.606 D/ACRA (15788): Loaded Collector of type org.acra.collector.ConfigurationCollector
09-12 10:59:29.606 D/ACRA (15788): Loaded Collector of type org.acra.collector.CustomDataCollector
09-12 10:59:29.606 D/ACRA (15788): Loaded Collector of type org.acra.collector.DeviceFeaturesCollector
09-12 10:59:29.606 D/ACRA (15788): Loaded Collector of type org.acra.collector.DeviceIdCollector
09-12 10:59:29.606 D/ACRA (15788): Loaded Collector of type org.acra.collector.DisplayManagerCollector
09-12 10:59:29.607 D/ACRA (15788): Loaded Collector of type org.acra.collector.DropBoxCollector
09-12 10:59:29.607 D/ACRA (15788): Loaded Collector of type org.acra.collector.LogCatCollector
09-12 10:59:29.607 D/ACRA (15788): Loaded Collector of type org.acra.collector.LogFileCollector
09-12 10:59:29.607 D/ACRA (15788): Loaded Collector of type org.acra.collector.MediaCodecListCollector
09-12 10:59:29.607 D/ACRA (15788): Loaded Collector of type org.acra.collector.MemoryInfoCollector
09-12 10:59:29.607 D/ACRA (15788): Loaded Collector of type org.acra.collector.PackageManagerCollector
09-12 10:59:29.607 D/ACRA (15788): Loaded Collector of type org.acra.collector.ReflectionCollector
09-12 10:59:29.607 D/ACRA (15788): Loaded Collector of type org.acra.collector.SettingsCollector
09-12 10:59:29.607 D/ACRA (15788): Loaded Collector of type org.acra.collector.SharedPreferencesCollector
09-12 10:59:29.607 D/ACRA (15788): Loaded Collector of type org.acra.collector.SimpleValuesCollector
09-12 10:59:29.607 D/ACRA (15788): Loaded Collector of type org.acra.collector.StacktraceCollector
09-12 10:59:29.607 D/ACRA (15788): Loaded Collector of type org.acra.collector.ThreadCollector
09-12 10:59:29.634 D/ACRA (15788): Loaded Collector of type org.acra.collector.TimeCollector
09-12 10:59:29.638 D/ACRA (15788): SimplePluginLoader loading services from plugin classes : [Ljava.lang.Class;@8acbc70
09-12 10:59:29.638 D/ACRA (15788): ServicePluginLoader loading services from ServiceLoader : java.util.ServiceLoader[org.acra.scheduler.SenderSchedulerFactory]
09-12 10:59:29.638 D/ACRA (15788): SimplePluginLoader loading services from plugin classes : [Ljava.lang.Class;@8acbc70
09-12 10:59:29.638 D/ACRA (15788): ServicePluginLoader loading services from ServiceLoader : java.util.ServiceLoader[org.acra.config.ReportingAdministrator]
09-12 10:59:29.647 W/lyfin.androidt(15788): Accessing hidden method Landroid/graphics/ImageDecoder;->createSource([B)Landroid/graphics/ImageDecoder$Source; (greylist-max-o, linking, denied)
09-12 10:59:29.667 I/LogInitializer(15788): Debug tree planted
09-12 10:59:29.683 D/WM-WrkMgrInitializer(15788): Initializing WorkManager with default configuration.
09-12 10:59:29.684 W/lyfin.androidt(15788): Accessing hidden field Ljava/util/Collections$SynchronizedCollection;->mutex:Ljava/lang/Object; (greylist-max-o, reflection, denied)
09-12 10:59:29.684 W/lyfin.androidt(15788): Accessing hidden method Ljava/util/Collections$SynchronizedSet;-><init>(Ljava/util/Set;Ljava/lang/Object;)V (greylist-max-o, reflection, denied)
09-12 10:59:29.684 W/lyfin.androidt(15788): Accessing hidden method Ljava/util/Collections$SynchronizedCollection;-><init>(Ljava/util/Collection;Ljava/lang/Object;)V (greylist-max-o, reflection, denied)
09-12 10:59:29.685 I/TetheringManager(15788): registerTetheringEventCallback:org.jellyfin.androidtv
09-12 10:59:29.691 I/MigrationContext(15788): Requested migration from 2 to 2. Found 1 migrations in total.
09-12 10:59:29.701 I/SessionRepositoryImpl(15788): Restoring session
09-12 10:59:29.714 I/org.jellyfin.sdk.api.client.KtorClient(15788): GET http://192.168.50.45:8096/Branding/Configuration
09-12 10:59:29.725 D/ACRA (15788): ACRA processName='org.jellyfin.androidtv'
09-12 10:59:29.748 I/MigrationContext(15788): Requested migration from 7 to 7. Found 4 migrations in total.
09-12 10:59:29.750 I/ActivityThemeExtensionsKt(15788): Applying theme DARK
09-12 10:59:29.754 D/ACRA (15788): onActivityCreated class org.jellyfin.androidtv.ui.browsing.MainActivity
09-12 10:59:29.766 D/NavigationRepositoryImpl(15788): Navigating to Fragment(fragment=class org.jellyfin.androidtv.ui.home.HomeFragment (Kotlin reflection is not available), arguments=Bundle[{}]) (via init)
09-12 10:59:29.766 E/ACRA (15788): ACRA caught a NullPointerException for org.jellyfin.androidtv
09-12 10:59:29.766 E/ACRA (15788): java.lang.NullPointerException
09-12 10:59:29.766 E/ACRA (15788): at org.jellyfin.androidtv.ui.home.HomeFragmentHelper.loadResume(HomeFragmentHelper.kt:33)
09-12 10:59:29.766 E/ACRA (15788): at org.jellyfin.androidtv.ui.home.HomeFragmentHelper.loadResumeVideo(HomeFragmentHelper.kt:51)
09-12 10:59:29.766 E/ACRA (15788): at org.jellyfin.androidtv.ui.home.HomeRowsFragment$onCreate$1.invokeSuspend(HomeRowsFragment.kt:123)
09-12 10:59:29.766 E/ACRA (15788): at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
09-12 10:59:29.766 E/ACRA (15788): at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:108)
09-12 10:59:29.766 E/ACRA (15788): at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:115)
09-12 10:59:29.766 E/ACRA (15788): at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:103)
09-12 10:59:29.766 E/ACRA (15788): at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:584)
09-12 10:59:29.766 E/ACRA (15788): at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:793)
09-12 10:59:29.766 E/ACRA (15788): at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:697)
09-12 10:59:29.766 E/ACRA (15788): at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:684)
09-12 10:59:29.766 E/ACRA (15788): Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@93fbd1a, Dispatchers.IO]
09-12 10:59:29.766 D/ACRA (15788): Building report
09-12 10:59:29.767 D/ACRA (15788): Starting collectors with priority FIRST
09-12 10:59:29.767 D/ACRA (15788): Calling collector org.acra.collector.DropBoxCollector
09-12 10:59:29.767 D/ACRA (15788): Collector org.acra.collector.DropBoxCollector completed
09-12 10:59:29.767 D/ACRA (15788): Calling collector org.acra.collector.LogCatCollector
09-12 10:59:29.769 D/ACRA (15788): Calling collector org.acra.collector.StacktraceCollector
09-12 10:59:29.769 D/ACRA (15788): Collector org.acra.collector.StacktraceCollector completed
09-12 10:59:29.772 D/LegacyMediaManager(15788): Added event listener. Total listeners: 1
09-12 10:59:29.773 W/MainActivity(15788): Activity org.jellyfin.androidtv.ui.browsing.MainActivity started without a session, bouncing to StartupActivity
09-12 10:59:29.797 D/ACRA (15788): Retrieving logcat output (buffer:default)...
09-12 10:59:29.799 D/ACRA (15788): SimplePluginLoader loading services from plugin classes : [Ljava.lang.Class;@8acbc70
09-12 10:59:29.799 D/ACRA (15788): ServicePluginLoader loading services from ServiceLoader : java.util.ServiceLoader[org.acra.startup.StartupProcessor]
09-12 10:59:29.800 D/ACRA (15788): Loaded StartupProcessor of type org.acra.startup.UnapprovedStartupProcessor
09-12 10:59:29.811 I/ActivityThemeExtensionsKt(15788): Applying theme DARK
09-12 10:59:29.811 D/ACRA (15788): onActivityCreated class org.jellyfin.androidtv.ui.startup.StartupActivity
09-12 10:59:29.826 D/ACRA (15788): onActivityStarted class org.jellyfin.androidtv.ui.startup.StartupActivity

### App information

***App version***: 0.16.0-beta.3 (160003)
***Package name***: org.jellyfin.androidtv
***Build***:
json
{"BOARD":"darcy","BOOTLOADER":"32.00.2019.50-t210-69ebfcbe","BRAND":"NVIDIA","CPU_ABI":"arm64-v8a","CPU_ABI2":"","DEVICE":"mdarcy","DISPLAY":"RQ1A.210105.003.7825230_3167.5736","FINGERPRINT":"NVIDIA\/mdarcy\/mdarcy:11\/RQ1A.210105.003\/7825230_3167.5736:user\/release-keys","HARDWARE":"darcy","HOST":"mobile-u64-5308-d7000","ID":"RQ1A.210105.003","IS_DEBUGGABLE":false,"IS_EMULATOR":false,"MANUFACTURER":"NVIDIA","MODEL":"SHIELD Android TV","PERMISSIONS_REVIEW_REQUIRED":true,"PRODUCT":"mdarcy","RADIO":"unknown","SUPPORTED_32_BIT_ABIS":["armeabi-v7a","armeabi"],"SUPPORTED_64_BIT_ABIS":["arm64-v8a"],"SUPPORTED_ABIS":["arm64-v8a","armeabi-v7a","armeabi"],"TAGS":"release-keys","TIME":1665975826000,"TYPE":"user","UNKNOWN":"unknown","USER":"NVIDIA","VERSION":{"ACTIVE_CODENAMES":[],"BASE_OS":"","CODENAME":"REL","INCREMENTAL":"7825230_3167.5736","PREVIEW_SDK_FINGERPRINT":"REL","PREVIEW_SDK_INT":0,"RELEASE":"11","RELEASE_OR_CODENAME":"11","SDK":"30","SDK_INT":30,"SECURITY_PATCH":"2022-04-05"}}
***Build config***:
json
{"APPLICATION_ID":"org.jellyfin.androidtv","BUILD_TYPE":"release","DEBUG":false,"DEVELOPMENT":false,"VERSION_CODE":160003,"VERSION_NAME":"0.16.0-beta.3"}

### Device information

***Android version***: 11
***Device brand***: NVIDIA
***Device product***: mdarcy
***Device model***: SHIELD Android TV

### Crash information

***Start time***: 2023-09-12T10:59:29.638-04:00
***Crash time***: 2023-09-12T10:59:29.857-04:00

RE: Multiple issues on Nvidia Shield Pro - TheDreadPirate - 2023-09-12

Have you tried uninstalling the Android TV app and reinstalling? I'm assuming this problem doesn't happen on your other clients.

If this doesn't help, replicate the issue on your Shield and then share the jellyfin logs here.

RE: Multiple issues on Nvidia Shield Pro - moosespectacles - 2023-09-12

(2023-09-12, 04:11 PM)TheDreadPirate Wrote: Have you tried uninstalling the Android TV app and reinstalling?  I'm assuming this problem doesn't happen on your other clients.

If this doesn't help, replicate the issue on your Shield and then share the jellyfin logs here.

I'll give a fresh install a try and report back.

As for the seek/time issue, could it have something to do with files that were transcoded using tdarr? I notice it doesn't seem to happen on files that haven't been transcoded yet

RE: Multiple issues on Nvidia Shield Pro - TheDreadPirate - 2023-09-12

Its possible, maybe probable, that that is the cause. If a video file only has an I-frame at the beginning, that makes seeking in a video difficult or impossible depending on the player.

I don't know anything about any of the *arrs, but poke around with the transcode settings and see if flipping any switches helps.

RE: Multiple issues on Nvidia Shield Pro - moosespectacles - 2023-09-12

(2023-09-12, 04:51 PM)TheDreadPirate Wrote: Its possible, maybe probable, that that is the cause.  If a video file only has an I-frame at the beginning, that makes seeking in a video difficult or impossible depending on the player.

I don't know anything about any of the *arrs, but poke around with the transcode settings and see if flipping any switches helps.
Ill definitely check that out, thank you. If it matters, they're being converted into h265/hevc files. Not sure if JF has any issues with playing those