Having issues with playing HEVC/h265 files

Having issues with playing HEVC/h265 files - Printable Version

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Having issues with playing HEVC/h265 files - moosespectacles - 2023-09-13

My Jellyfin server is running on Windows 10, version 10.8.10. My client is a NVIDIA Shield Pro running on 0.15.12. I've also tried the 0.16 beta 3, and still having these issues. I've been using exoplayer, and even when trying Libvlc, it is still occurring. My CPU is an Intel i7 3770 (Ivy Bridge), if that matters.

I'm noticing that my HEVC/h265 files are having many playback issues. Originally my files would not let me seek without showing the show time as reset and incorrect, even though I'd be much further into the episode. For example, if I fast forward a few minutes, my show timer will reset back to 0, even though the show itself actually fast forwarded. As of lately, however, this will happen, but then the show will reset back to the beginning, on its own, or just end the episode and auto play the next. It is happening much more frequently lately, and I'm not sure if it's file specific, setting specific, or something else. I have two logs pasted below to show the error I get when this issue happens in two instances.

Any help anyone can provide will be greatly appreciated. Thank you in advance!

Instance 1

Instance 2

RE: Having issues with playing HEVC/h265 files - TheDreadPirate - 2023-09-13

Your server ran out of space for the transcode.

Code:
Error writing trailer of C:\Users\amusa\AppData\Local\Jellyfin\transcodes\9f9c53ee2285577dfaebd126e3b6ea9b.mkv: No space left on device

RE: Having issues with playing HEVC/h265 files - moosespectacles - 2023-09-13

(2023-09-13, 01:48 AM)TheDreadPirate Wrote: Your server ran out of space for the transcode.

Code:
Error writing trailer of C:\Users\amusa\AppData\Local\Jellyfin\transcodes\9f9c53ee2285577dfaebd126e3b6ea9b.mkv: No space left on device

Ah, that makes sense why it suddenly got worse today, since I filled up my hdd. Would you be able to tell me why or what it's transcoding? I thought I transcoded my files to be able to be direct played, but it seems I'm wrong

RE: Having issues with playing HEVC/h265 files - TheDreadPirate - 2023-09-13

It transcodes because it can't direct play. The logs you uploaded don't include the reason it was transcoded. In the main jellyfin log there is a field literally called "TranscodeReason". Ctrl+f for that exact field and it will tell you why. If it is Android TV, it was probably transcoding due to an unsupported subtitle format.