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+--- Thread: SOLVED: Missing files (/t-solved-missing-files)
Missing files - Phantom - 2023-09-13
Hi,
I'm using jellyfin 10.8.10 in a docker on my Unraid server.
I'm having an issue where some files are detected and some other are not in the same folder.
I have a hierarchy like so:
-- Media
---- Movies
------- Harry Potter
------------ Harry Potter - And the philosophers stone.mkv
------------ ...
------------ Harry Potter - And The Deathly Hallows Part 1.mkv
------------ Harry Potter - And The Deathly Hallows Part 2.mkv
------- Star Wars
...
---- Series
------- Serie A
------- Serie B
My issue is that in case of the harry potter movies for example, Jellyfin sees Harry Potter - And The Deathly Hallows part 1 and 2, but none of all the other movies in the folder.
They are using same format, extension and naming.
Also tried to put each one in a subfolder, didn't help.
What could cause jellyfin to not see these files?
Thanks!
RE: Missing files - bitmap - 2023-09-13
Jellyfin expects a certain layout that you're getting close to, but not abiding by: https://jellyfin.org/docs/general/server/media/movies/.
You have two options. One is for psychopaths: everything in a single folder. The other is one folder for each film, but it needs to share the name of the film, e.g., Harry Potter and the Philosopher's Stone (2001). The two examples you attached are Collection > Movie.mkv which will lead to unexpected results, as you've seen. Organize them as described in the documentation and you'll have better luck.
Movies (Root Folder) >
|
| > Harry Potter and the Philosopher's Stone (2001) > Harry Potter and the Philosopher's Stone (2001).mkv
| > Harry Potter and the Deathly Hallows Part 1 (2010) > Harry Potter and the Deathly Hallows Part 1 (2010).mkv
| > Harry Potter and the Deathly Hallows Part 2 (2011) > Harry Potter and the Deathly Hallows Part 1 (2011).mkv
RE: Missing files - Phantom - 2023-09-13
Well turns out I renamed one in the folder to what you suggested and now they all show up, even the ones I didn't rename.
Thanks!