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Thread: Transcoding failing when watching on Roku
Post: RE: Transcoding failing when watching on Roku

It's on my OS drive, which has about 400 GB free. But it's also randomly started working again, so I don't even know what to think now.

duckrental

Troubleshooting

1,263

2024-08-09, 03:16 AM

Thread: Transcoding failing when watching on Roku
Post: Transcoding failing when watching on Roku

When some videos transcode to burn in subtitles for playback on Roku, the playback sometimes fails to start, with the message "There was an error retrieving the data for this item from the server." Th...

duckrental

Troubleshooting

1,263

2024-08-09, 01:24 AM

Thread: Wrong info/metadata of episodes
Post: RE: Wrong info/metadata of episodes

By default Jellyfin doesn't use IMDB for metadata retrieval. Metadata by default comes from TMDB, which for whatever reason considers Spark of Rebellion and The Siege of Lothal to be specials, rather ...

duckrental

General Questions

5,372

2024-02-23, 09:52 PM

Thread: Subtitle support
Post: Subtitle support

Is there a list anywhere of which subtitle formats each client can direct play? The documentation seems to only mention which sub formats each container format supports.

duckrental

General Questions

1,533

2024-02-22, 09:13 PM

Thread: Trouble with anime ordering
Post: RE: Trouble with anime ordering

TheDreadPirate Wrote: (2024-02-22, 02:11 AM) -- Also, why are all the episode names in Japanese on TVDB? -- If you're not logged in on TVDB or don't have a preferred language set, it displays episo...

duckrental

Media Scanning & Identification

6,674

2024-02-22, 03:09 AM

Thread: Separating Movies that are grouped as Part 1/2
Post: RE: Separating Movies that are grouped as Part 1/2

Try adding tmdbid tags to the file names - Deathly Hallows part 1 would have [tmdbid-12444] and part 2 would have [tmdbid-12445].

duckrental

Media Scanning & Identification

6,863

2024-02-21, 08:54 PM

Thread: New elements not automatically scanned/recognized - why?
Post: RE: New elements not automatically scanned/recogni...

There's a scheduled task to rescan the library - it runs every 12 hours by default, but you can change that up to every 15 minutes

duckrental

Media Scanning & Identification

5,683

2024-02-18, 07:14 PM

Thread: Libraries are empty
Post: RE: Libraries are empty

Does the jellyfin user have permissions on those folders?

duckrental

General Questions

5,276

2024-02-17, 11:07 PM

Thread: Setting up Jellyfin
Post: RE: Setting up Jellyfin

You can't have another "layer" between the folder the library is watching and the individual series folders. If you really want everything in one library but you want to keep the folders set up like t...

duckrental

General Questions

12,139

2024-02-13, 12:11 AM

Thread: Setting up Jellyfin
Post: RE: Setting up Jellyfin

CoolJZero Wrote: (2024-02-12, 11:01 PM) -- Does the file name matter at all or can it work with just the show name and S01E01 in the folder and work off of that, or can it work off of S01E01 and the...

duckrental

General Questions

12,139

2024-02-12, 11:22 PM

Thread: ESPN 30 for 30 soccer stories
Post: RE: ESPN 30 for 30 soccer stories

You should be able to add a tvdbid or tmdbid tag to the folder names - so for soccer stories you would rename the folder to "30 for 30 Soccer Stories [tvdbid-350658]" or "30 for 30 Soccer Stories [tmd...

duckrental

Media Scanning & Identification

1,905

2024-01-23, 07:35 PM

Thread: Playback error on 10-bit h264
Post: RE: Playback error on 10-bit h264

After a botched system upgrade, I had to reinstall the OS and Jellyfin from scratch; after doing that, everything is working fine now, so either something got messed up during the original Jellyfin in...

duckrental

Troubleshooting

9,715

2024-01-22, 04:50 PM

Thread: Playback error on 10-bit h264
Post: RE: Playback error on 10-bit h264

After further investigation, I have identified the difference - the encoding level. It looks like every file that fails is encoded at level 5, and every file that works is encoded at level 3 or 4.

duckrental

Troubleshooting

9,715

2024-01-22, 04:45 AM

Thread: Playback error on 10-bit h264
Post: RE: Playback error on 10-bit h264

To get an idea of how common the issue is, I went through and tried every 10-bit h.264 thing I have (or at least everything in my anime folders, because nothing else ever uses it). I found 24 series, ...

duckrental

Troubleshooting

9,715

2024-01-22, 01:54 AM

Thread: Playback error on 10-bit h264
Post: RE: Playback error on 10-bit h264

I have two Roku devices, a Roku Ultra running 12.5.5 and a TCL Roku TV running 12.5.0; the issue is common to both. I'm not convinced this is a client issue, though, since the logs seem to imply the c...

duckrental

Troubleshooting

9,715

2024-01-21, 05:16 AM

Thread: Playback error on 10-bit h264
Post: RE: Playback error on 10-bit h264

I tried repackaging in a .mp4 file (without the subtitles); the same problem occurs. Also, I've realized my initial statement that files with default sub tracks work fine is incorrect - one of the pr...

duckrental

Troubleshooting

9,715

2024-01-21, 03:26 AM

Thread: Playback error on 10-bit h264
Post: RE: Playback error on 10-bit h264

This isn't an option in this case because the subtitle tracks are .ASS styled subs, which MP4 does not support. I could conceivably burn them in, but I'd really prefer not to go that route.

duckrental

Troubleshooting

9,715

2024-01-20, 09:15 PM

Thread: Playback error on 10-bit h264
Post: RE: Playback error on 10-bit h264

For the moment, my preferred workaround is "watch something else"

duckrental

Troubleshooting

9,715

2024-01-19, 10:05 PM

Thread: Playback error on 10-bit h264
Post: RE: Playback error on 10-bit h264

TheDreadPirate Wrote: (2024-01-19, 09:35 PM) -- Are you using a reverse proxy? If so, which one? -- I am not.