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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification missing media names still present

     
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    missing media names still present

    log activity shows scan for missing media
    fract
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    Country:Croatia
    #1
    2024-11-29, 08:54 AM (This post was last modified: 2024-11-29, 08:55 AM by fract.)
    i see in server log at daily triggered trickplay task some files thet are long gone - they were renamed with -behindthescenes switch at the end and scanned properly ...and they work fine , they are visible.
    trouble is, scan still somehow asks and shows old filenames and treports they are missing...? why is that, any ideas..?

    example:

    Code:
    [2024-11-29 03:00:01.004 +01:00] [INF] [81] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for "Generate Trickplay Images" set to fire at 2024-11-30 03:00:00.000 +01:00, which is 23:59:58.9959012 from now.
    [2024-11-29 03:00:09.263 +01:00] [WRN] [51] Jellyfin.Server.Implementations.Trickplay.TrickplayManager: Media not found at "/media/Series/Star Trek Voyager/Season 1/Behind The Scenes/01 Voyager.Time.Capsule.Kathryn.Janeway.DVDRip.x264-MARS.mkv" for item ddcf77c2-023c-d201-eff5-96685600eb8e
    [2024-11-29 03:00:09.273 +01:00] [WRN] [51] Jellyfin.Server.Implementations.Trickplay.TrickplayManager: Media not found at "/media/Series/Star Trek Voyager/Season 1/Behind The Scenes/01 Season.One.Hidden.Extra.2.DVDRip.x264-MARS.mkv" for item e3a6f3d1-1907-44eb-0bc0-27f739db6acd
    [2024-11-29 03:00:09.283 +01:00] [WRN] [51] Jellyfin.Server.Implementations.Trickplay.TrickplayManager: Media not found at "/media/Series/Star Trek Voyager/Season 1/Behind The Scenes/01 Season.One.Hidden.Extra.1.DVDRip.x264-MARS.mkv" for item a5c72740-dca2-c6f4-1938-9f839606fe75
    TheDreadPirate
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    #2
    2024-11-29, 05:34 PM
    What server version are you running?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    fract
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    #3
    2024-11-30, 12:19 AM
    latest, 10.10.3...docker image on synology.
    TheDreadPirate
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    #4
    2024-11-30, 02:19 AM (This post was last modified: 2024-11-30, 02:19 AM by TheDreadPirate.)
    Were they part of a playlist? Playlists uses absolute paths and I don't think they are updated when you move files.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    fract
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    Posts: 23
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    Joined: 2024 Jul
    Reputation: 0
    Country:Croatia
    #5
    2024-11-30, 08:41 AM
    no, THEY are those files, only renamed.

    for example, first file from the log:

    Media not found at "/media/Series/Star Trek Voyager/Season 1/Behind The Scenes/01 Voyager.Time.Capsule.Kathryn.Janeway.DVDRip.x264-MARS.mkv" for item ddcf77c2-023c-d201-eff5-96685600eb8e

    is now renamed into "S01 Voyager.Time.Capsule.Kathryn.Janeway-behindthescenes.mkv"

    ...only if server handles behind the scenes folder as playlist?
    IDK, possible?
    Kristy21
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    #6
    3 hours ago
    (2024-11-30, 08:41 AM)fract Wrote: no, THEY are those files, only renamed.

    for example, first file from the log:

    Media not found at "/media/Series/Star Trek Voyager/Season 1/Behind The Scenes/01 Voyager.Time.Capsule.Kathryn.Janeway.DVDRip.x264-MARS.mkv" for item ddcf77c2-023c-d201-eff5-96685600eb8e

    is now renamed into "S01 Voyager.Time.Capsule.Kathryn.Janewaynull’s brawlbehindthescenes.mkv"

    ...only if server handles behind the scenes folder as playlist?
    IDK, possible?

    Given the Synology Docker setup, where exactly are the Trickplay image files (.bif files) being stored, and have you checked if they are still present under the old item ID structure or if the files for those item IDs are simply missing?
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