7 hours ago
(This post was last modified: 4 hours ago by Jamie Chapman. Edited 6 times in total.)
After upgrading to 10.11.x (I took the plunge with 10.11.2), the fix for me wound up being:
This was 100% successful for me. None of the TV shows have Season Unknown after the process (about 30% of my shows had the season unknown issue). I did the above steps by removing all shows that had the season unknown issue, running a full scan, then adding each show back one at a time, with full scans after adding each back. Obviously not pure science, as I was looking for the least impact on my time. YMMV.
Note: My "upgrade" to 10.11 was in actuality a clean install, not an upgrade. I blew out my old 10.10.7 database and metadata after backing it all up, in case 10.11 was still being problematic. I had attempted numerous real upgrades from 10.10.7 to 10.11.0 release candidates, and all of those upgrades had slowness issues that I could not resolve. The clean install method on 10.11.2 worked really well.
With the clean 10.11.2 install, everything has been running great, except for the unknown seasons issue which I finished cleaning up late last week using the above procedure (I had upgraded to 10.11.3 when I did the above procedure, in case it matters, which it could)
Some things are still a little bit slower than they were on 10.10.7, Books and Music libraries specifically, but overall the system is performing much faster for me with movies, TV shows and Collections, with fewer errors in the logs.
- Temporarily remove the offending media (move the entire show out of the root "Shows" folder)
- Perform a full library scan to allow Jellyfin to remove the show from the database
- Add the media back and perform another full scan
This was 100% successful for me. None of the TV shows have Season Unknown after the process (about 30% of my shows had the season unknown issue). I did the above steps by removing all shows that had the season unknown issue, running a full scan, then adding each show back one at a time, with full scans after adding each back. Obviously not pure science, as I was looking for the least impact on my time. YMMV.
Note: My "upgrade" to 10.11 was in actuality a clean install, not an upgrade. I blew out my old 10.10.7 database and metadata after backing it all up, in case 10.11 was still being problematic. I had attempted numerous real upgrades from 10.10.7 to 10.11.0 release candidates, and all of those upgrades had slowness issues that I could not resolve. The clean install method on 10.11.2 worked really well.
With the clean 10.11.2 install, everything has been running great, except for the unknown seasons issue which I finished cleaning up late last week using the above procedure (I had upgraded to 10.11.3 when I did the above procedure, in case it matters, which it could)
Some things are still a little bit slower than they were on 10.10.7, Books and Music libraries specifically, but overall the system is performing much faster for me with movies, TV shows and Collections, with fewer errors in the logs.
Jellyfin 10.11.4
docker desktop using WSL2 on Windows 11 25H2 with jellyfin/jellyfin:latest
AMD Ryzen 9 7950X
64GB DDR5-3600 RAM
NVIDIA RTX 3060 12GB
OS Drive: Samsung 990 Pro 2TB
Media & Config Drive (all): QNAP TS-932PX NAS with 5 x Seagate Ironwolf Pro 16TB in RAID5 connected with 10Gbps iSCSI link
docker desktop using WSL2 on Windows 11 25H2 with jellyfin/jellyfin:latest
AMD Ryzen 9 7950X
64GB DDR5-3600 RAM
NVIDIA RTX 3060 12GB
OS Drive: Samsung 990 Pro 2TB
Media & Config Drive (all): QNAP TS-932PX NAS with 5 x Seagate Ironwolf Pro 16TB in RAID5 connected with 10Gbps iSCSI link

