"A fatal error was encountered in the HLS stream"

[TheDreadPirate]

Can you share screenshots of Dashboard > Playback? It looks like you selected Intel Quick Sync for hardware acceleration but your specs said an AMD CPU and Nvidia GPU.

[TheDreadPirate]

@MoldyTaint - Floorp worked without issue for my Jellyfin server. When you get a chance, share your jellyfin logs and server specs.

[rdb]

Did you want my dashboard logs from jellyfin or the docker logs from unraid for jellyfin binhex? My server itself is running a QSV capable intel i3 but the pc that I am streaming off of is running 4090 gpu and AMD processor.

Server specs are the following:
CPU: i3 12100 on MSI H610M ddr4
MEM: 2x16gb DDR4 3200
OS: UnRaid
Storage:
Seagate ironworlf 8tb HDD
HGST 12tb x2 HDD

[Efficient_Good_5784]

Did you want my dashboard logs from jellyfin or the docker logs from unraid for jellyfin binhex? 

The dashboard logs from Jellyfin found in Jellyfin's dashboard log section.

[rdb]

Did you want my dashboard logs from jellyfin or the docker logs from unraid for jellyfin binhex? 

The dashboard logs from Jellyfin found in Jellyfin's dashboard log section.

https://pastebin.com/UrBAMmSF

[TheDreadPirate]

I noticed you mentioned WebOS. And the transcodes are being sent at fMP4. On the WebOS client, can you uncheck "prefer fMP4"?

[Efficient_Good_5784]

@rdb, how did you install Jellyfin? Did you use the official releases, or a 3rd party's release of Jellyfin?

[rdb]

So here is my setup:

I use an old PC for my unraid server. That server uses an intel i3 12100 with the integrated gpu.

however, I stream movies from the above server to my other devices in my house. For example: My LG tv (via webOS client), or my laptop (via web address) or my personal pc (the one without the server).

I have hardware transcoding enabled because I thought I needed to have it enabled using my i3 12100 from my server in order to play videos that are 4k on my lower resolution screens such as my laptop that can only support 1080p. Other than my laptop, all my other streaming devices are 4k resolution and dont require transcoding.

[rdb]

I noticed you mentioned WebOS.  And the transcodes are being sent at fMP4.  On the WebOS client, can you uncheck "prefer fMP4"?

Also....interesting enough... when I am using my non 4K devices to stream my 4k movies with hardware acceleration (using igpu on server) turned on, none of my movies play. However, if I turn this off. The playback even on my 4k movies is as smooth as butter. I am genuinely confused about this as I was under the assumption I had to have HW acceleration turned on to stream 4k movies on non-4k devices


I will attach screenshot of example.

I am currently streaming this video that is 4k from my home server to my macbook remotely via jellyfin web address

Right now, I currently have HW acceleration turned off in my dashboard and it is running with zero issues. The minute I turn HW acceleration on in my dashboard, my movies do not play.

[rdb]

I noticed you mentioned WebOS.  And the transcodes are being sent at fMP4.  On the WebOS client, can you uncheck "prefer fMP4"?

Here is another ffmeg log following a fatal error I encountered with HW encoding turned on in jellyfin.

https://pastebin.com/zCR2VUWV

I was reading this thread and it looks like this user was experiencing the same error I was... It sounds like the fix was permissions in the /dev/dri but I have no idea how to edit this in unraid as I am using the docker image for jellyfin on unraid 

I am using the official jellyfin docker I believe. Project page leads me here --> https://github.com/jellyfin/jellyfin