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    Jellyfin Forum Support Troubleshooting Album Artwork not scraped during server rebuild.

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    Album Artwork not scraped during server rebuild.

    KodiUser1138
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    Posts: 282
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    Joined: 2023 Jun
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    Country:Canada
    #1
    2024-12-16, 01:53 AM
    Rebuilding my entire Jellyfin server and re-creating my Movie Soundtracks library where, unless there is a specific artowrk file in the folder, the embedded album artwork is not being scraped into Jellyfin. This process worked fine for my other music library, but not for this one. I have never seen this behaviour before and can not find any setting that would tell me why this is happening. Even trying to rescan a specific album does nothing, though some albums are now importing artwork from the web which I do not want (I've already done the work curating everything). Any ideas what is going wrong here? Previously this just... worked.
    JF Wish List:
    IMDb Top250 metadata
    Collection content rules: Library-Title/Sorttitle/Tag/Director/Filename/Contains
    Collection organized by Library
    Collections scanned to editable XML
    Media info show added Collection
    Soundtrack auto link to movie by title/sort/Manual
    Read Music Album Sort
    TheDreadPirate
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    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-12-16, 02:32 AM
    Do you see anything in your logs? Can you initiate a scan then share the log via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    KodiUser1138
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    Posts: 282
    Threads: 33
    Joined: 2023 Jun
    Reputation: 0
    Country:Canada
    #3
    2024-12-16, 10:17 AM
    What should I look for in the logs? Getting my server back to almost being "done" again while hoping a drive that lost it's file system can be recovered but this artwork issue is a sore point for sure. Thanks as always for looking to help out!
    JF Wish List:
    IMDb Top250 metadata
    Collection content rules: Library-Title/Sorttitle/Tag/Director/Filename/Contains
    Collection organized by Library
    Collections scanned to editable XML
    Media info show added Collection
    Soundtrack auto link to movie by title/sort/Manual
    Read Music Album Sort
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-12-16, 01:30 PM
    You'd be looking for any issues with image extraction. Speaking of which, is the image extractor metadata provider enabled in the soundtrack library?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    KodiUser1138
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    Posts: 282
    Threads: 33
    Joined: 2023 Jun
    Reputation: 0
    Country:Canada
    #5
    2024-12-16, 01:42 PM
    I think I tried to outsmart myself and not select any image or metadata downloading, but not sure since I've messed with a bunch of setting since. If I re-instate the embedded image extractor now, will that correct what has already been scanned? It doesn't seem to so far.
    JF Wish List:
    IMDb Top250 metadata
    Collection content rules: Library-Title/Sorttitle/Tag/Director/Filename/Contains
    Collection organized by Library
    Collections scanned to editable XML
    Media info show added Collection
    Soundtrack auto link to movie by title/sort/Manual
    Read Music Album Sort
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-12-16, 02:23 PM
    You can try using the "search for missing metadata" scan type after re-enabling the image extractor.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    KodiUser1138
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    Member

    Posts: 282
    Threads: 33
    Joined: 2023 Jun
    Reputation: 0
    Country:Canada
    #7
    2024-12-16, 03:39 PM
    No, nothing Ive tried gets the embedded images back. I even ried making a new library from the same source, default settings and same results.
    JF Wish List:
    IMDb Top250 metadata
    Collection content rules: Library-Title/Sorttitle/Tag/Director/Filename/Contains
    Collection organized by Library
    Collections scanned to editable XML
    Media info show added Collection
    Soundtrack auto link to movie by title/sort/Manual
    Read Music Album Sort
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #8
    2024-12-16, 11:23 PM
    Can you show the output of ffprobe on some of your music whose images aren't scraped?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    KodiUser1138
    Offline

    Member

    Posts: 282
    Threads: 33
    Joined: 2023 Jun
    Reputation: 0
    Country:Canada
    #9
    2024-12-16, 11:42 PM
    How would I go about doing that? (Tried Google, had to come ask anyways).
    JF Wish List:
    IMDb Top250 metadata
    Collection content rules: Library-Title/Sorttitle/Tag/Director/Filename/Contains
    Collection organized by Library
    Collections scanned to editable XML
    Media info show added Collection
    Soundtrack auto link to movie by title/sort/Manual
    Read Music Album Sort
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #10
    2024-12-17, 01:44 AM
    Open a command prompt.

    Code:
    cd C:\Program Files\Jellyfin
    ffprobe.exe "X:\Path\to\your\music.flac"
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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