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    Jellyfin Forum Support Troubleshooting Networking & Access All of a sudden can't connect to server

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    All of a sudden can't connect to server

    baller1232
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    #1
    2023-09-08, 02:05 AM
    Been using jellyfin fine for years, PC to shield. Last thing I tried adding other users to jellyfin (but haven't messed with any general setting just user profile things) and added more smart devices in house and now I keep getting error of can't connect to server. Network is still the same, windows had me on public but I changed it to private with no luck. Rest of shield apps connect to wifi fine. I haven't messed with the firewall settings so it's weird if rules got changed but I'm not sure exactly how to check that after reading online. Any thoughts?

    Thanks
    TheDreadPirate
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    #2
    2023-09-08, 02:16 AM
    (2023-09-08, 02:05 AM)baller1232 Wrote: Been using jellyfin fine for years, PC to shield. Last thing I tried adding other users to jellyfin (but haven't messed with any general setting just user profile things) and added more smart devices in house and now I keep getting error of can't connect to server. Network is still the same, windows had me on public but I changed it to private with no luck. Rest of shield apps connect to wifi fine. I haven't messed with the firewall settings so it's weird if rules got changed but I'm not sure exactly how to check that after reading online. Any thoughts?

    Thanks

    We would need your logs to diagnose the problem.

    Upload them to pastebin and link it here.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    baller1232
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    #3
    2023-09-08, 02:16 AM (This post was last modified: 2023-09-08, 02:18 AM by baller1232.)
    Sorry where do I get these logs from?

    Sorry here is the latest:

    https://pastebin.com/4FD9eJRN
    baller1232
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    #4
    2023-09-08, 11:17 AM
    Other things I tried. Checked incoming connections allowed on jellyfin settings, turned off defender firewall on private network. Restart jellyfin server. Tried to access on android (can't find any servers)
    TheDreadPirate
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    #5
    2023-09-08, 05:29 PM
    The log looks fine. Are you using a proxy and https? If so, did your certs expire?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    baller1232
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    #6
    2023-09-08, 08:09 PM (This post was last modified: 2023-09-08, 08:10 PM by baller1232. Edited 1 time in total.)
    I'm not sure... I never set up any proxy and https (looking at settings https is unchecked). How would I check that? I do use a VPN but I tried with VPN on and off and there's still same error. Here are my prior logs btw.

    https://pastebin.com/Z8rD6MjV
    https://pastebin.com/uipn7rE2
    https://pastebin.com/9yVb1fvv
    https://pastebin.com/1j0MgjLn
    https://pastebin.com/qa0A02QU
    https://pastebin.com/kLbpRwh4
    https://pastebin.com/DWT1p1uD

    Other things I tried: restarting computer. Access from android with or without wifi. All same thing... can't connect or can't find server
    TheDreadPirate
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    #7
    2023-09-08, 09:13 PM
    Is your server set to have a static IP LOCALLY on LAN?

    From your logs, your server's LAN IP was 10.23.18.44? Is that correct? Can you check if that is the current IP?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    baller1232
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    #8
    2023-09-10, 10:48 PM
    Oh that might be it, IPV4 is different. I tried opening settings under network but I didn't see an option to change IP address or anything about static. How do I go about fixing this?

    Thank you so much!
    TheDreadPirate
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    #9
    2023-09-10, 11:39 PM
    https://support.microsoft.com/en-us/wind...431160a1b9
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    baller1232
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    Posts: 10
    Threads: 2
    Joined: 2023 Sep
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    #10
    2023-09-10, 11:57 PM (This post was last modified: 2023-09-11, 12:02 AM by baller1232.)
    I found my local ip but then do I put that in bind to local address?

    That worked, thank you so much for your help. If my router has dynamic address will this keep happening?
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