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    Jellyfin Forum Support Troubleshooting Audio and visual tracks start at different times on LG TVs

     
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    Audio and visual tracks start at different times on LG TVs

    BionicLlama
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    #1
    4 hours ago
    I have not been able to discern a rhyme or reason for this, or been able to reproduce this 100% of the time every time.

    WebOS25, UA7000 TV. I've tested this with MPEG2VIDEO and HEVC (all of my 1080p and up files are HEVC for storage concerns). I first mucked around with Star Trek: First Contact. I have it in 1080p MKV, 4K MKV, and 4K MP4. Several times in a row there was a slight delay in the audio. Pausing and unpausing resulted in the audio playing first, and then the video started playing. Going to the setting to change the audio delay in TV settings, setting it to 1 results in the audio track outright stopping and then starting again, landing where it's supposed to be. I haven't noticed this sort of thing happening again after the audio's been corrected.

    Is this a TV issue or a Jellyfin issue, and what further info is needed if so?
    Rust
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    #2
    4 hours ago
    sounds like a problem with transcoding I'm guessing your tv is not compatible with the format you are using for direct play . are You using hardware transcoding with a gpu or just your cpu. What are you using for your setup?
    BionicLlama
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    #3
    2 hours ago
    I'm legitimately having trouble finding a response to this that isn't just covered in snark. It's transcoding MPEG2? It is not transcoding, and only remuxes because it doesn't like video tracks labeled "Dolby Vision Profile 8.1" while in MKV format.
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