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    Jellyfin Forum Support Troubleshooting AV1 doesnt play on some ips

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    AV1 doesnt play on some ips

    goerdi
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    #1
    2024-12-09, 12:04 PM
    hi !
    i have and av1 coded file and i want to play local it does and external not

    here e.g. it doesnt  (no transcode log was created)


    [2024-12-09 12:54:41.348 +01:00] [INF] User policy for "hoerst". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [2024-12-09 12:54:41.349 +01:00] [INF] RemoteClientBitrateLimit: 10000000, RemoteIP: "80.187.124.113", IsInLocalNetwork: False
    [2024-12-09 12:55:06.952 +01:00] [INF] Playback stopped reported by app "Jellyfin Android" "2.6.2" playing "James Bond 007 - Keine Zeit zu sterben". Stopped at "0" ms

    and here it does

    [2024-12-09 13:02:12.551 +01:00] [INF] WS "192.168.63.254" request
    [2024-12-09 13:02:30.124 +01:00] [INF] User policy for "admin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [2024-12-09 13:02:30.578 +01:00] [INF] Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
    [2024-12-09 13:02:30.599 +01:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg"

    any hint to check it out ?

    btw: other files are playing


    ciao gerd
    I7-8700 / 32GB Ram
    Intel A380 / Ubuntu 24.04
    16 TB NAS TS-253
    2 TB NVME  / 2 TB SSD
    TheDreadPirate
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    #2
    2024-12-09, 02:33 PM
    What kind of phone is this? And are you using the integrated player or web player in the app's client settings?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    goerdi
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    #3
    2024-12-09, 08:46 PM
    Hi !

    The Phone i a samsung S23 with actual (no custom) software and i use the internal player...

    Ciao Gerd
    I7-8700 / 32GB Ram
    Intel A380 / Ubuntu 24.04
    16 TB NAS TS-253
    2 TB NVME  / 2 TB SSD
    TheDreadPirate
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    #4
    2024-12-10, 03:09 PM
    Can you share the ffprobe output of this file?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    goerdi
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    #5
    2024-12-11, 04:52 PM
    here we go


    Attached Files
    .txt   ffprobe.txt (Size: 11.49 KB / Downloads: 54)
    I7-8700 / 32GB Ram
    Intel A380 / Ubuntu 24.04
    16 TB NAS TS-253
    2 TB NVME  / 2 TB SSD
    TheDreadPirate
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    #6
    2024-12-11, 05:03 PM (This post was last modified: 2024-12-11, 05:03 PM by TheDreadPirate.)
    Your file still has the DV8 metadata attached. DV8 is HEVC only. Its presence is probably breaking exoplayer.

    I wrote a guide for removing Dolby Vision, but it is for HEVC files and I'm not sure if this works for a file that is already AV1.

    https://forum.jellyfin.org/t-converting-...n-to-hdr10

    You can try anyway with this modified command.

    Code:
    /usr/lib/jellyfin-ffmpeg/ffmpeg -y -hide_banner -stats -fflags +genpts+igndts -loglevel error -i "/path/to/dv_video.mkv" -map 0 -bsf:v av1_metadata=remove_dovi=1 -codec copy -max_muxing_queue_size 2048 -max_interleave_delta 0 -avoid_negative_ts disabled hdr10_video.mkv

    Swapping hevc_metadata in the bitstream filter with av1_metadata.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    TheDreadPirate
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    #7
    2024-12-11, 05:09 PM (This post was last modified: 2024-12-11, 05:11 PM by TheDreadPirate. Edited 2 times in total.)
    I took a peek at the jellyfin-ffmpeg code. "av1_metadata" should work the same as hevc_metadata in my guide with HEVC.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    goerdi
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    #8
    2024-12-11, 07:15 PM
    Hi !

    Is there a way to remux it ?

    Ciao Gerd
    I7-8700 / 32GB Ram
    Intel A380 / Ubuntu 24.04
    16 TB NAS TS-253
    2 TB NVME  / 2 TB SSD
    TheDreadPirate
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    #9
    2024-12-11, 07:35 PM
    In real time? No. But the command I provide does NOT require re-encoding. It is just stripping out the Dolby Vision metadata and nothing else.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    goerdi
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    Member

    Posts: 112
    Threads: 34
    Joined: 2024 Aug
    Reputation: 1
    Country:Germany
    #10
    2024-12-12, 01:50 PM
    Hi !

    Yes this is what i meant.. its possible with a tool like mkvmerge ?

    Ciao Gerd
    I7-8700 / 32GB Ram
    Intel A380 / Ubuntu 24.04
    16 TB NAS TS-253
    2 TB NVME  / 2 TB SSD
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