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    Jellyfin Forum Support Troubleshooting AV1 doesnt play on some ips

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    AV1 doesnt play on some ips

    goerdi
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    #1
    2024-12-09, 12:04 PM
    hi !
    i have and av1 coded file and i want to play local it does and external not

    here e.g. it doesnt  (no transcode log was created)


    [2024-12-09 12:54:41.348 +01:00] [INF] User policy for "hoerst". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [2024-12-09 12:54:41.349 +01:00] [INF] RemoteClientBitrateLimit: 10000000, RemoteIP: "80.187.124.113", IsInLocalNetwork: False
    [2024-12-09 12:55:06.952 +01:00] [INF] Playback stopped reported by app "Jellyfin Android" "2.6.2" playing "James Bond 007 - Keine Zeit zu sterben". Stopped at "0" ms

    and here it does

    [2024-12-09 13:02:12.551 +01:00] [INF] WS "192.168.63.254" request
    [2024-12-09 13:02:30.124 +01:00] [INF] User policy for "admin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [2024-12-09 13:02:30.578 +01:00] [INF] Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
    [2024-12-09 13:02:30.599 +01:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg"

    any hint to check it out ?

    btw: other files are playing


    ciao gerd
    I7-8700 / 32GB Ram
    Intel A380 / Ubuntu 24.04
    16 TB NAS TS-253
    2 TB NVME  / 2 TB SSD
    TheDreadPirate
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    #2
    2024-12-09, 02:33 PM
    What kind of phone is this? And are you using the integrated player or web player in the app's client settings?
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
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    goerdi
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    #3
    2024-12-09, 08:46 PM
    Hi !

    The Phone i a samsung S23 with actual (no custom) software and i use the internal player...

    Ciao Gerd
    I7-8700 / 32GB Ram
    Intel A380 / Ubuntu 24.04
    16 TB NAS TS-253
    2 TB NVME  / 2 TB SSD
    TheDreadPirate
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    #4
    2024-12-10, 03:09 PM
    Can you share the ffprobe output of this file?
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
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    goerdi
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    #5
    2024-12-11, 04:52 PM
    here we go


    Attached Files
    .txt   ffprobe.txt (Size: 11.49 KB / Downloads: 15)
    I7-8700 / 32GB Ram
    Intel A380 / Ubuntu 24.04
    16 TB NAS TS-253
    2 TB NVME  / 2 TB SSD
    TheDreadPirate
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    #6
    2024-12-11, 05:03 PM (This post was last modified: 2024-12-11, 05:03 PM by TheDreadPirate.)
    Your file still has the DV8 metadata attached. DV8 is HEVC only. Its presence is probably breaking exoplayer.

    I wrote a guide for removing Dolby Vision, but it is for HEVC files and I'm not sure if this works for a file that is already AV1.

    https://forum.jellyfin.org/t-converting-...n-to-hdr10

    You can try anyway with this modified command.

    Code:
    /usr/lib/jellyfin-ffmpeg/ffmpeg -y -hide_banner -stats -fflags +genpts+igndts -loglevel error -i "/path/to/dv_video.mkv" -map 0 -bsf:v av1_metadata=remove_dovi=1 -codec copy -max_muxing_queue_size 2048 -max_interleave_delta 0 -avoid_negative_ts disabled hdr10_video.mkv

    Swapping hevc_metadata in the bitstream filter with av1_metadata.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    TheDreadPirate
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    #7
    2024-12-11, 05:09 PM (This post was last modified: 2024-12-11, 05:11 PM by TheDreadPirate. Edited 2 times in total.)
    I took a peek at the jellyfin-ffmpeg code. "av1_metadata" should work the same as hevc_metadata in my guide with HEVC.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    goerdi
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    #8
    2024-12-11, 07:15 PM
    Hi !

    Is there a way to remux it ?

    Ciao Gerd
    I7-8700 / 32GB Ram
    Intel A380 / Ubuntu 24.04
    16 TB NAS TS-253
    2 TB NVME  / 2 TB SSD
    TheDreadPirate
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    #9
    2024-12-11, 07:35 PM
    In real time? No. But the command I provide does NOT require re-encoding. It is just stripping out the Dolby Vision metadata and nothing else.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    goerdi
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    Member

    Posts: 54
    Threads: 17
    Joined: 2024 Aug
    Reputation: 0
    Country:Germany
    #10
    2024-12-12, 01:50 PM
    Hi !

    Yes this is what i meant.. its possible with a tool like mkvmerge ?

    Ciao Gerd
    I7-8700 / 32GB Ram
    Intel A380 / Ubuntu 24.04
    16 TB NAS TS-253
    2 TB NVME  / 2 TB SSD
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