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    Jellyfin Forum Support Troubleshooting avc/h264 at greater than 4k

     
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    avc/h264 at greater than 4k

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    Posts: 3
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    #1
    2024-03-27, 11:46 PM
    I'm trying to play some VR files that have a resolution greater than 4096x4096.

    The server has a 12th-generation Intel CPU for hardware acceleration. I've tried both QSV and VAAPI and both give me the error below. 

      Metadata:
        major_brand    : isom
        minor_version  : 512
        compatible_brands: isomiso2avc1mp41
        encoder        : Lavf58.12.100
      Duration: 00:13:07.71, start: 0.000000, bitrate: 30476 kb/s
      Stream #0:0[0x1](und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709, progressive), 6000x3000 [SAR 1:1 DAR 2:1], 30139 kb/s, 59.94 fps, 59.94 tbr, 60k tbn (default)
        Metadata:
          handler_name    : VideoHandler
          vendor_id      : [0][0][0][0]
      Stream #0:1[0x2](und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 324 kb/s (default)
        Metadata:
          handler_name    : SoundHandler
          vendor_id      : [0][0][0][0]
    Stream mapping:
      Stream #0:0 -> #0:0 (h264 (native) -> h264 (h264_vaapi))
      Stream #0:1 -> #0:1 (aac (native) -> aac (libfdk_aac))
    Press [q] to stop, [?] for help
    [h264 @ 0x5635c4050380] Hardware does not support image size 6000x3008 (constraints: width 0-4096 height 0-4096).
    [h264 @ 0x5635c4050380] Failed setup for format vaapi: hwaccel initialisation returned error.
    Impossible to convert between the formats supported by the filter 'Parsed_setparams_0' and the filter 'auto_scale_0'
    Error reinitializing filters!
    Failed to inject frame into filter network: Function not implemented
    Error while processing the decoded data for stream #0:0
    [libfdk_aac @ 0x5635c4052b00] 2 frames left in the queue on closing
    Conversion failed!


    With hardware acceleration the files play, but obviously, the CPU usage is off the charts. 

    Is there a setting I need to change to allow greater than 4k encoding on jellyfin? 

    Thanks 
    TheDreadPirate
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    Posts: 11,852
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    #2
    2024-03-27, 11:58 PM
    Negatory. It is a hardware limitation. Keep in mind that Quick Sync, NVENC, etc., are fixed function capabilities. You trade flexibility for speed. Also says it in the log.

    Code:
    [h264 @ 0x5635c4050380] Hardware does not support image size 6000x3008 (constraints: width 0-4096 height 0-4096).
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
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    #3
    2024-03-27, 11:59 PM
    So my options are to resize the files or will a different format like h265 work?

    Appreciate the reply!
    TheDreadPirate
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    Posts: 11,852
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    #4
    2024-03-28, 12:02 AM
    I think HEVC would work. The Quick Sync wiki says that Alder Lake supports 8K HEVC. Which that file is smaller than.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    exit
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Mar
    Reputation: 0
    Country:Canada
    #5
    2024-03-28, 12:04 AM
    Awesome thank you. I will post back if that works in case anyone else runs into this in the future
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