Bad identification of Into the Dark from Amazon Prime

[Patrice29100]

I have the show "Into the Dark" wich is available on Prime Video (https://www.primevideo.com/detail/amzn1....739224aacb)
Jellyfin keeps identifying it as some random Chinese show.
I have provided the correct IMDb identifier (from this URL : https://www.imdb.com/title/tt8427140/)
I have also cleared the cache, nothing prevents Jelyfin from using the wrong identifier.

I am currently using : 
Jellyfin 10.8.11
Docker installation

Thanks for any help

[TheDreadPirate]

What are the folder and file names?

[Patrice29100]

I have tried to rename the folder and now it is identified as "The Sons of Sam: A Descent into Darkness" (https://www.imdb.com/title/tt13156316/)
I have tried to use the correct identifier but still no changes.

Here's the tree :

Into the Dark/
├── S01
│   ├── Into the Dark_S01E01_Body, The.mp4
│   ├── Into the Dark_S01E02_Flesh & Blood.mp4
│   ├── Into the Dark_S01E03_Pooka!.mp4
│   ├── Into the Dark_S01E04_New Year, New You.mp4
│   ├── Into the Dark_S01E05_Down.mp4
│   ├── Into the Dark_S01E06_Treehouse.mp4
│   ├── Into the Dark_S01E07_I'm Just Fucking With You.mp4
│   └── Into the Dark_S01E08_All That We Destroy.mp4
└── S02
├── Into the Dark_S02E01_Uncanny Annie.mp4
├── Into the Dark_S02E02_Culture Shock.mp4
├── Into the Dark_S02E03_School Spirit.mp4
├── Into the Dark_S02E04_Pure.mp4
├── Into the Dark_S02E05_Uncanny Annie.mp4
├── Into the Dark_S02E06_Pilgrim.mp4
└── Into the Dark_S02E07_A Nasty Piece of Work.mp4

sorry for not using the right topic :-)

[TheDreadPirate]

I think the underscores are throwing off Jellyfin's file name parser.

https://jellyfin.org/docs/general/server/media/shows/

Remove "Into the Dark_" from the files names, remove the underscore after S001E01 and see what happens.

[Patrice29100]

No changes :-(

new tree :

Into the Dark/
├── S01
│   ├── Into the Dark S01E01 Body, The.mp4
│   ├── Into the Dark S01E02 Flesh & Blood.mp4
│   ├── Into the Dark S01E03 Pooka!.mp4
│   ├── Into the Dark S01E04 New Year, New You.mp4
│   ├── Into the Dark S01E05 Down.mp4
│   ├── Into the Dark S01E06 Treehouse.mp4
│   ├── Into the Dark S01E07 I'm Just Fucking With You.mp4
│   └── Into the Dark S01E08 All That We Destroy.mp4
└── S02
├── Into the Dark S02E01 Uncanny Annie.mp4
├── Into the Dark S02E02 Culture Shock.mp4
├── Into the Dark S02E03 School Spirit.mp4
├── Into the Dark S02E04 Pure.mp4
├── Into the Dark S02E05 Uncanny Annie.mp4
├── Into the Dark S02E06 Pilgrim.mp4
└── Into the Dark S02E07 A Nasty Piece of Work.mp4

[TheDreadPirate]

Scan with "replace all metadata"?

[Patrice29100]

Doesn't work :'-(

[TheDreadPirate]

Change S01 and S02 to Season 01 and Season 02. Put the IMDB ID in the FOLDER name.

"Into the Dark [tmdbid-tt8427140]"

You'll have to do the "replace all metadata" scan after making these changes.

[Patrice29100]

Not working. Now I back with the random Chinese show...
When I go force the identification, Jellyfin finds the correct identification but it doesn't apply it and picks something else that wasn't even listed.

[TheDreadPirate]

When I get home I will try naming a couple random files with your file and folder names and try to work this out.

Also, can you share your jellyfin logs? Just want to make sure there aren't any issues during the lookup or something.

Redact any WAN IPs and upload your log to https://sourceb.in/.