black screen playback with audio

[natemac00]

trying to play my own 4k blurays ripped with makemkv, no extra compression.
server is a synology ds920+ and client is amazon fire stick 4k max gen2. have no issue directplaying these files with plex. all i get with jellyfin is a blackscreen, no controls but do hear audio.
Mad Max Fury Road is the only one i've gotten to play. alita battle angel, all the mission impossible, just audio.

again no issue, on plex or kodi. kinda new to this so don't even know where to start.

thanks for any assistance.

[TheDreadPirate]

Which Docker image are you running?

[natemac00]

Which Docker image are you running?

the one posted through the SynoCommunity https://synocommunity.com/package/jellyfin

[TheDreadPirate]

So the problem is that the image you are using may not include all the OpenCL packages needed for tone mapping 4K content. And I don't have any documentation for adding OpenCL do that package.

The latest (10.8.13) official docker image is broken for Synology NASes due to the newer Intel OpenCL package we use deprecating support for the old Linux kernel Synology uses in DSM (kernel 4.4). The Linuxserver.io image, with their OpenCL mod, should work with your NAS.

[natemac00]

alright thanks, how would i go about locating this image with the mod?

So the problem is that the image you are using may not include all the OpenCL packages needed for tone mapping 4K content.  And I don't have any documentation for adding OpenCL do that package.

The latest (10.8.13) official docker image is broken for Synology NASes due to the newer Intel OpenCL package we use deprecating support for the old Linux kernel Synology uses in DSM (kernel 4.4).  The Linuxserver.io image, with their OpenCL mod, should work with your NAS.

[Tim]

alright thanks, how would i go about locating this image with the mod?

So the problem is that the image you are using may not include all the OpenCL packages needed for tone mapping 4K content.  And I don't have any documentation for adding OpenCL do that package.

The latest (10.8.13) official docker image is broken for Synology NASes due to the newer Intel OpenCL package we use deprecating support for the old Linux kernel Synology uses in DSM (kernel 4.4).  The Linuxserver.io image, with their OpenCL mod, should work with your NAS.

Take a look at this link,
https://docs.linuxserver.io/images/docke...fin/#intel