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    Jellyfin Forum Support Troubleshooting Networking & Access Can't connect to server via Apps

     
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    Can't connect to server via Apps

    Jellyfin app not connecting to server
    zombiemushroom
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    Junior Member

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    Joined: 2024 Jul
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    #1
    2024-07-31, 07:05 AM
    I am running Ubuntu 22.04.3 with a Caddy reverse proxy pointing to my domain. 

    Using web browsers, I am able to connect to my domain from any device both locally and remotely. However, when I tried to connect to my domain via the Jellyfin app on Tizen w/ my Samsung TV, I always get an error that I'm unable to the selected server. I tried every variation such as using http or https and in addition I tried using the internal IP of my server on port 8096. I also opened up port 8096 on my server with "sudo ufw allow 8096". Furthermore, this caused me to try the Android app on my phone with the exact same issues.

    I am a bit confused as to why I am able to access Jellyfin just fine on all web browsers remotely and locally but not when using downloaded applications. Any help would be greatly appreciated as I no longer have any ideas on how to fix this issue.
    TheDreadPirate
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    Posts: 11,852
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    #2
    2024-07-31, 02:09 PM
    Can you share your full log via pastebin? Also, in a browser can you inspect the certification and show us who the root and intermediate issuers are for your cert?
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
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