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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Can't find mapped drive

     
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    Can't find mapped drive

    Slider1385
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    #1
    2024-08-21, 04:09 PM (This post was last modified: 2024-08-22, 07:27 PM by Slider1385. Edited 2 times in total.)
    Hey All, hopefully this is an easy one, but I've been struggling.

    Simple setup, I have Jellyfin running on Windows (non-service) and have a NAS box running Windows as well. I've mapped two hard drives from the Win10 NAS to the Jellyfin PC, but they won't show in the "ADD MEDIA", I had it working a few months ago, but then it just stopped working on me. Any advice?
       
       
    TheDreadPirate
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    #2
    2024-08-21, 04:36 PM
    Restart Jellyfin and try removing the network locations and re-adding them? As long as you assigned a drive letter and your user has permissions to access the share, I don't see why jellyfin wouldn't also have access to them. As long as jellyfin runs as admin or as your user.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    Slider1385
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    Country:United States
    #3
    2024-08-22, 01:12 AM
    I tried a new install a few times as well as re-mounting the drives. I'd imagine it's a permission issue? But I have no issue navigating to the mounted drives in windows explorer and adding/editing any files on the mounted drives.

    The user name i use on the NAS is different than the one on the jellyfin server PC, could that be an issue?
    TheDreadPirate
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    Joined: 2023 Jun
    Reputation: 347
    Country:United States
    #4
    2024-08-22, 01:45 AM
    Maybe. I've never tried that. I've always accessed my share as the share owner.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
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