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    Jellyfin Forum Support Troubleshooting Can't find server on firestick

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    Can't find server on firestick

    I can't find my local server on amazon firestick
    Ghostyboi
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    #1
    2024-11-22, 02:13 PM
    I have just updated my server to 10.10 and all of my other devices (2 androids, windows pc and a fire tablet) have been able to connect just fine through both app and browser. However the firestick is unable to connect in either. 

    the stick is running jellyfin-androidtv 0.17.9 release but also cannot connect through the browser.
    It does not show in the logs or activity.
    It is definitely on the network as my phone is able to cast to it.
    It worked fine before the update.
    The stick has the ip 192.168.0.29 (I dont know if this affects anything)

    Connecting through http://192.168.0.28
    connection timed out for:
    https://192.168.0.28
    https://192.168.0.28:8096
    https://192.168.0.28:8920
    http://192.168.0.28
    http://192.168.0.28:8096

    is there a known issue with the androidtv version and 10.10 or does anyone know what might be going wrong?

    Fairly new to this so let me know if there is any other info needed.

    Thanks.
    TheDreadPirate
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    #2
    2024-11-22, 02:23 PM
    Can you share your jellyfin logs via pastebin? What OS is the server running?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ghostyboi
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    #3
    2024-11-22, 02:49 PM (This post was last modified: 2024-11-22, 02:50 PM by Ghostyboi. Edited 1 time in total.)
    (2024-11-22, 02:23 PM)TheDreadPirate Wrote: Can you share your jellyfin logs via pastebin?  What OS is the server running?

    server is on windows 10, installed with the windows installer
    no new logs appeared while I tested this morning but I have

    20/11/2024
    https://pastebin.com/wMgkGpY6
    21/11/2024
    https://pastebin.com/RZW99CjM

    and the only log from today was at 2am that just said
    'Error processing request.'

    I updated on the 19th
    TheDreadPirate
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    #4
    2024-11-22, 03:41 PM
    Click Start > type Resource Monitor > click Network tab > expand Listening ports table. Find jellyfin.exe on port 8096 and share what is in the Firewall Status column.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ghostyboi
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    #5
    2024-11-22, 05:24 PM
    (2024-11-22, 03:41 PM)TheDreadPirate Wrote: Click Start > type Resource Monitor > click Network tab > expand Listening ports table.  Find jellyfin.exe on port 8096 and share what is in the Firewall Status column.

    both are allowed, not restricted


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    TheDreadPirate
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    #6
    2024-11-22, 05:28 PM (This post was last modified: 2024-11-22, 05:28 PM by TheDreadPirate.)
    Can you double check that your NIC is still set to "Private network"? I've seen Windows update revert a NIC to Public.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ghostyboi
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    Posts: 7
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    #7
    2024-11-22, 05:33 PM (This post was last modified: 2024-11-22, 05:36 PM by Ghostyboi.)
    (2024-11-22, 05:28 PM)TheDreadPirate Wrote: Can you double check that your NIC is still set to "Private network"?  I've seen Windows update revert a NIC to Public.

    just changed this from public to private, will test the app again in a sec but not sure if this is the right thing

    (2024-11-22, 05:33 PM)Ghostyboi Wrote:
    (2024-11-22, 05:28 PM)TheDreadPirate Wrote: Can you double check that your NIC is still set to "Private network"?  I've seen Windows update revert a NIC to Public.

    just changed this from public to private, will test the app again in a sec but not sure if this is the right thing

    still timing out. going to restart server and pc then try again


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    Ghostyboi
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    #8
    2024-11-22, 05:50 PM
    (2024-11-22, 05:33 PM)Ghostyboi Wrote:
    (2024-11-22, 05:28 PM)TheDreadPirate Wrote: Can you double check that your NIC is still set to "Private network"?  I've seen Windows update revert a NIC to Public.

    just changed this from public to private, will test the app again in a sec but not sure if this is the right thing

    (2024-11-22, 05:33 PM)Ghostyboi Wrote:
    (2024-11-22, 05:28 PM)TheDreadPirate Wrote: Can you double check that your NIC is still set to "Private network"?  I've seen Windows update revert a NIC to Public.

    just changed this from public to private, will test the app again in a sec but not sure if this is the right thing

    still timing out. going to restart server and pc then try again

    Still timing out
    TheDreadPirate
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #9
    2024-11-22, 06:11 PM
    Can you try clearing the app data for the Android TV app?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ghostyboi
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    Junior Member

    Posts: 7
    Threads: 1
    Joined: 2024 Nov
    Reputation: 0
    Country:United Kingdom
    #10
    2024-11-22, 07:01 PM
    (2024-11-22, 06:11 PM)TheDreadPirate Wrote: Can you try clearing the app data for the Android TV app?

    Cleared app data and cache still nothing.
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