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    Jellyfin Forum Support Troubleshooting Chrome Support HEVC Broken?

     
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    Chrome Support HEVC Broken?

    fernandodesouzavieira
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    #1
    2024-09-05, 02:21 PM (This post was last modified: 2024-09-05, 03:02 PM by fernandodesouzavieira. Edited 1 time in total.)
    EDIT: Nevermind. Not a Jellyfin issue. Apparently Chrome disables HEVC decoding for some Intel integrated graphics.

    Today I tried playing some HEVC files via JellyfinWeb on Chrome, didn't play at all. I didn't get any error messages whatsoever, the loading icon just kept going on the screen forever.

    Jellyfin logs doesn't seem to recognize the request for the file at all.

    I tried Edge, everything worked fine.

    I tried H264 and AV1 files on Chrome, also fine. Some H264 files required audio transcoding and/or remuxing, ffmpeg worked correctly.

    However HEVC files on Chrome won't play no matter what. What is weird I used to play HEVC files no problem on Chrome up until last month.

    I tested both Jellyfin Media Player on Windows desktop (normal, direct play), and Jellyfin Android app (also normal, transcoded some audio and/or remux mkv).

    Log https://pastebin.com/hEJW0N1U
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