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    Jellyfin Forum Support Troubleshooting Directplay not working but transcoding no issues

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    Directplay not working but transcoding no issues

    EFCAugure
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    #11
    2024-04-24, 09:13 PM
    Hello,
    i guess i'm in the same case.
    Is it a workaround or a fix now?
    I am using Jellyfin 10.9 2024042215.
    Everything is up to date and direct MP3 track for movies/tv shows are still not working.

    Thanks in advance for your help!
    Lionel
    TheDreadPirate
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    #12
    2024-04-24, 09:48 PM
    What is the full media info for your video? Can you share your jellyfin logs on pastebin or sourcebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    EFCAugure
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    #13
    2024-04-25, 08:42 AM
    Hello again, of course.
    I'm not familiar with pastebin but here is what i found in the logs :

    https://pastebin.com/i3GR77K1

    .txt   Jellyfin-FFMPEG logs.txt (Size: 17.11 KB / Downloads: 78)


    I am running Jellyfin 10.9 2024042215 with Debian Buster under a Proxmox 8 VM.

    It is often oldest movies that have no sound now. I didn't notice the same thing before 10.9

    Thanks for your help!
    Lionel
    TheDreadPirate
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    #14
    2024-04-25, 08:24 PM
    Hmmm. There isn't anything unusual about your video. What client are you using? If you are using a browser, which browser and what OS?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    EFCAugure
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    #15
    2024-04-25, 08:34 PM
    (2024-04-25, 08:24 PM)TheDreadPirate Wrote: Hmmm.  There isn't anything unusual about your video.  What client are you using?  If you are using a browser, which browser and what OS?

    I'm using Firefox 125 with Windows 10. I tried Edge but it was the same
    gnattu
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    #16
    2024-04-25, 08:42 PM
    (2024-04-24, 09:13 PM)EFCAugure Wrote: Hello,
    i guess i'm in the same case.
    Is it a workaround or a fix now?
    I am using Jellyfin 10.9 2024042215.
    Everything is up to date and direct MP3 track for movies/tv shows are still not working.

    Thanks in advance for your help!
    Lionel

    What you are having is very different from the OP's problem.

    Most browsers won't support mp3 audio in mp4 container but it seems like the current web assumes firefox supports that, which is indeed a bug.

    I'm going to look at this later.
    gnattu
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    #17
    2024-04-25, 10:05 PM
    (2024-04-25, 08:42 AM)EFCAugure Wrote: Hello again, of course.
    I'm not familiar with pastebin but here is what i found in the logs :

    https://pastebin.com/i3GR77K1



    I am running Jellyfin 10.9 2024042215 with Debian Buster under a Proxmox 8 VM.

    It is often oldest movies that have no sound now. I didn't notice the same thing before 10.9

    Thanks for your help!
    Lionel

    A proposed fix is posted: https://github.com/jellyfin/jellyfin-web/pull/5419
    EFCAugure
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    #18
    2024-04-25, 10:24 PM (This post was last modified: 2024-04-25, 10:31 PM by EFCAugure. Edited 2 times in total.)
    Great!!
    Where should i download the file and place it? or should i wait the next build?

    Thanks so much for your so quick fix!

    Lionel
    gnattu
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    #19
    2024-04-25, 10:52 PM
    (2024-04-25, 10:24 PM)EFCAugure Wrote: Great!!
    Where should i download the file and place it? or should i wait the next build?

    Thanks so much for your so quick fix!

    Lionel

    You have to wait at least for the next build
    EFCAugure
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    #20
    2024-04-29, 07:08 PM
    Hello,
    i just downloaded and installed the latest build and i still have no sound for this video.

    I'm not sure that the fix is included in the lastest build. Can you confirm?

    https://github.com/jellyfin/jellyfin-web/pull/5419

    Thanks a lot for your help!

    Lionel
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