DoVi issues with Shield Pro 2019

[unbk]

Hi all,
I have not been able to watch DV movies with my Shield Pro 2019 lately since my LG G3 is not being switched to DV/HDR mode.
The player overlay (especially the seekbar) becomes semi-transparent and depending on the movie, the colors are either washed out, completely wrong or some sort of SDR fallback layer is played.
However normal HDR10 files are played back correctly. 

The files whether in MKV or MP4 containers are played fine via the JF webOS app as at least normal HDR10.

I have played an Avatar remux on the TV and the Shield as a quick sample.

Media information from Jellyfin for the file:
   

ffmpeg -i output:

Code:

ffmpeg version 7.0.2-Jellyfin Copyright (c) 2000-2024 the FFmpeg developers
  built with gcc 12 (Debian 12.2.0-14)
  configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
  libavutil      59.  8.100 / 59.  8.100
  libavcodec    61.  3.100 / 61.  3.100
  libavformat    61.  1.100 / 61.  1.100
  libavdevice    61.  1.100 / 61.  1.100
  libavfilter    10.  1.100 / 10.  1.100
  libswscale      8.  1.100 /  8.  1.100
  libswresample  5.  1.100 /  5.  1.100
  libpostproc    58.  1.100 / 58.  1.100
[matroska,webm @ 0x6410941b1900] Invalid Block Addition value 0x0 for unknown Block Addition Mapping type 68766345, name ""
[matroska,webm @ 0x6410941b1900] Could not find codec parameters for stream 4 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (0) and 'probesize' (5000000) options
[matroska,webm @ 0x6410941b1900] Could not find codec parameters for stream 5 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (0) and 'probesize' (5000000) options
Input #0, matroska,webm, from 'Avatar (2009) [imdbid-tt0499549] - Extended [Remux-2160p][DV HDR10][AC3 5.1][HEVC].mkv':
  Metadata:
    title          : Avatar - Aufbruch nach Pandora (2009) - Extended [Remux-2160p][DV HDR10][AV3 5.1][HEVC]
    encoder        : libebml v1.4.4 + libmatroska v1.7.1
    creation_time  : 2023-12-22T18:55:45.000000Z
  Duration: 02:58:28.95, start: 0.000000, bitrate: 48339 kb/s
  Chapters:
    Chapter #0:0: start 0.000000, end 325.575000
      Metadata:
        title          : Kapitel 01
    Chapter #0:1: start 325.575000, end 612.278000
      Metadata:
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    Chapter #0:2: start 612.278000, end 707.916000
      Metadata:
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    Chapter #0:3: start 707.916000, end 959.208000
      Metadata:
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    Chapter #0:4: start 959.208000, end 1074.782000
      Metadata:
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    Chapter #0:5: start 1074.782000, end 1434.892000
      Metadata:
        title          : Kapitel 06
    Chapter #0:6: start 1434.892000, end 1674.548000
      Metadata:
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    Chapter #0:7: start 1674.548000, end 1827.617000
      Metadata:
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    Chapter #0:8: start 1827.617000, end 1947.904000
      Metadata:
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    Chapter #0:9: start 1947.904000, end 2236.526000
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    Chapter #0:10: start 2236.526000, end 2348.054000
      Metadata:
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    Chapter #0:11: start 2348.054000, end 2478.476000
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    Chapter #0:12: start 2478.476000, end 2956.912000
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    Chapter #0:13: start 2956.912000, end 3342.214000
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    Chapter #0:14: start 3342.214000, end 3669.416000
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    Chapter #0:15: start 3669.416000, end 4023.227000
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    Chapter #0:16: start 4023.227000, end 4310.222000
      Metadata:
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    Chapter #0:17: start 4310.222000, end 4553.799000
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        title          : Kapitel 18
    Chapter #0:18: start 4553.799000, end 4958.120000
      Metadata:
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    Chapter #0:19: start 4958.120000, end 5172.709000
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    Chapter #0:20: start 5172.709000, end 5262.299000
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    Chapter #0:21: start 5262.299000, end 5580.408000
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    Chapter #0:22: start 5580.408000, end 5857.727000
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    Chapter #0:23: start 5857.727000, end 6255.291000
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    Chapter #0:24: start 6255.291000, end 6602.596000
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    Chapter #0:25: start 6602.596000, end 6713.582000
      Metadata:
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    Chapter #0:26: start 6713.582000, end 7110.895000
      Metadata:
        title          : Kapitel 27
    Chapter #0:27: start 7110.895000, end 7333.868000
      Metadata:
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    Chapter #0:28: start 7333.868000, end 7671.664000
      Metadata:
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    Chapter #0:29: start 7671.664000, end 7770.554000
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    Chapter #0:30: start 7770.554000, end 7956.615000
      Metadata:
        title          : Kapitel 31
    Chapter #0:31: start 7956.615000, end 8163.363000
      Metadata:
        title          : Kapitel 32
    Chapter #0:32: start 8163.363000, end 8371.655000
      Metadata:
        title          : Kapitel 33
    Chapter #0:33: start 8371.655000, end 8639.631000
      Metadata:
        title          : Kapitel 34
    Chapter #0:34: start 8639.631000, end 9005.079000
      Metadata:
        title          : Kapitel 35
    Chapter #0:35: start 9005.079000, end 9236.852000
      Metadata:
        title          : Kapitel 36
    Chapter #0:36: start 9236.852000, end 9602.259000
      Metadata:
        title          : Kapitel 37
    Chapter #0:37: start 9602.259000, end 9933.215000
      Metadata:
        title          : Kapitel 38
    Chapter #0:38: start 9933.215000, end 10008.498000
      Metadata:
        title          : Kapitel 39
    Chapter #0:39: start 10008.498000, end 10136.793000
      Metadata:
        title          : Kapitel 40
    Chapter #0:40: start 10136.793000, end 10308.590000
      Metadata:
        title          : Kapitel 41
    Chapter #0:41: start 10308.590000, end 10708.949000
      Metadata:
        title          : Kapitel 42
  Stream #0:0(ger): Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x2160 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn (default)
      Metadata:
        title          : Avatar - Aufbruch nach Pandora (2009) - Extended [Remux-2160p][DV HDR10][AV3 5.1][HEVC]
        BPS            : 43666487
        DURATION        : 02:58:28.949000000
        NUMBER_OF_FRAMES: 256758
        NUMBER_OF_BYTES : 58452773570
        SOURCE_ID      : 001011
        _STATISTICS_WRITING_APP: mkvmerge v81.0 ('Milliontown') 64-bit
        _STATISTICS_WRITING_DATE_UTC: 2023-12-22 18:55:45
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
      Side data:
        DOVI configuration record: version: 1.0, profile: 7, level: 6, rpu flag: 1, el flag: 1, bl flag: 1, compatibility id: 6
  Stream #0:1(ger): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
      Metadata:
        title          : German AC3 5.1
        BPS            : 640000
        DURATION        : 02:58:28.928000000
        NUMBER_OF_FRAMES: 334654
        NUMBER_OF_BYTES : 856714240
        _STATISTICS_WRITING_APP: mkvmerge v81.0 ('Milliontown') 64-bit
        _STATISTICS_WRITING_DATE_UTC: 2023-12-22 18:55:45
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:2(eng): Audio: dts (dca) (DTS-HD MA), 48000 Hz, 5.1(side), s32p (24 bit) (default)
      Metadata:
        title          : English DTS-HD MA 5.1
        BPS            : 3969116
        DURATION        : 02:58:28.918000000
        NUMBER_OF_FRAMES: 1003961
        NUMBER_OF_BYTES : 5313117864
        _STATISTICS_WRITING_APP: mkvmerge v81.0 ('Milliontown') 64-bit
        _STATISTICS_WRITING_DATE_UTC: 2023-12-22 18:55:45
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:3(ger): Subtitle: hdmv_pgs_subtitle (pgssub), 1920x1080 (default)
      Metadata:
        title          : German Forced
        BPS            : 1248
        DURATION        : 02:53:27.646000000
        NUMBER_OF_FRAMES: 189
        NUMBER_OF_BYTES : 1623885
        _STATISTICS_WRITING_APP: mkvmerge v81.0 ('Milliontown') 64-bit
        _STATISTICS_WRITING_DATE_UTC: 2023-12-22 18:55:45
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:4(ger): Subtitle: hdmv_pgs_subtitle (pgssub)
      Metadata:
        title          : German
        BPS            : 26381
        DURATION        : 02:52:47.856000000
        NUMBER_OF_FRAMES: 2953
        NUMBER_OF_BYTES : 34190564
        _STATISTICS_WRITING_APP: mkvmerge v81.0 ('Milliontown') 64-bit
        _STATISTICS_WRITING_DATE_UTC: 2023-12-22 18:55:45
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:5(eng): Subtitle: hdmv_pgs_subtitle (pgssub)
      Metadata:
        title          : English
        BPS            : 32535
        DURATION        : 02:54:04.808000000
        NUMBER_OF_FRAMES: 4752
        NUMBER_OF_BYTES : 42478301
        _STATISTICS_WRITING_APP: mkvmerge v81.0 ('Milliontown') 64-bit
        _STATISTICS_WRITING_DATE_UTC: 2023-12-22 18:55:45
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
  Stream #0:6(eng): Subtitle: hdmv_pgs_subtitle (pgssub), 1920x1080
      Metadata:
        title          : English Forced
        BPS            : 1088
        DURATION        : 02:53:27.646000000
        NUMBER_OF_FRAMES: 189
        NUMBER_OF_BYTES : 1416439
        _STATISTICS_WRITING_APP: mkvmerge v81.0 ('Milliontown') 64-bit
        _STATISTICS_WRITING_DATE_UTC: 2023-12-22 18:55:45
        _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

and my jf server log snippet:

Code:

[2024-11-02 23:03:06.034 +01:00] [INF] User policy for "unbk". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-11-02 23:03:06.034 +01:00] [INF] RemoteClientBitrateLimit: 20000000, RemoteIP: "10.40.235.230", IsInLocalNetwork: True
[2024-11-02 23:03:06.911 +01:00] [INF] Adding playback tracker : TW96aWxsYS81LjAgKFdlYjBTOyBMaW51eC9TbWFydFRWKSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvOTQuMC40NjA2LjEyOCBTYWZhcmkvNTM3LjM2IFdlYkFwcE1hbmFnZXJ8MTcwNjM1MzkwMDY4OA11-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655
[2024-11-02 23:03:06.911 +01:00] [INF] PlaybackTracker : Adding Start Event : 11/02/2024 23:03:06
[2024-11-02 23:03:06.911 +01:00] [INF] Creating StartPlaybackTimer Task
[2024-11-02 23:03:06.911 +01:00] [INF] StartPlaybackTimer : Entered
[2024-11-02 23:03:07.674 +01:00] [INF] Processing playback tracker : "TW96aWxsYS81LjAgKFdlYjBTOyBMaW51eC9TbWFydFRWKSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvOTQuMC40NjA2LjEyOCBTYWZhcmkvNTM3LjM2IFdlYkFwcE1hbmFnZXJ8MTcwNjM1MzkwMDY4OA11-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:03:26.911 +01:00] [INF] session.RemoteEndPoint : "10.40.235.230"
[2024-11-02 23:03:26.911 +01:00] [INF] StartPlaybackTimer : event_playing_id    = "f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:03:26.911 +01:00] [INF] StartPlaybackTimer : event_user_id        = "3ed3d3ca6ec74e328774df987fe68b0b"
[2024-11-02 23:03:26.911 +01:00] [INF] StartPlaybackTimer : event_user_id_int    = 1
[2024-11-02 23:03:26.911 +01:00] [INF] StartPlaybackTimer : session_playing_id  = "f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:03:26.911 +01:00] [INF] StartPlaybackTimer : session_user_id      = "3ed3d3ca6ec74e328774df987fe68b0b"
[2024-11-02 23:03:26.911 +01:00] [INF] StartPlaybackTimer : play_method          = "DirectPlay"
[2024-11-02 23:03:26.911 +01:00] [INF] StartPlaybackTimer : e.ClientName        = "Jellyfin Web"
[2024-11-02 23:03:26.911 +01:00] [INF] StartPlaybackTimer : e.DeviceName        = "LG Smart TV"
[2024-11-02 23:03:26.911 +01:00] [INF] StartPlaybackTimer : ItemName            = "Avatar - Aufbruch nach Pandora"
[2024-11-02 23:03:26.911 +01:00] [INF] StartPlaybackTimer : ItemId              = "f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:03:26.911 +01:00] [INF] StartPlaybackTimer : ItemType            = "Movie"
[2024-11-02 23:03:26.911 +01:00] [INF] StartPlaybackTimer : All matches, playback registered
[2024-11-02 23:03:26.911 +01:00] [INF] Playback tracker found, adding playback info : "TW96aWxsYS81LjAgKFdlYjBTOyBMaW51eC9TbWFydFRWKSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvOTQuMC40NjA2LjEyOCBTYWZhcmkvNTM3LjM2IFdlYkFwcE1hbmFnZXJ8MTcwNjM1MzkwMDY4OA11-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:03:26.911 +01:00] [INF] Saving playback tracking activity in DB
[2024-11-02 23:03:26.967 +01:00] [INF] StartPlaybackTimer : Exited
[2024-11-02 23:03:28.673 +01:00] [INF] Processing playback tracker : "TW96aWxsYS81LjAgKFdlYjBTOyBMaW51eC9TbWFydFRWKSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvOTQuMC40NjA2LjEyOCBTYWZhcmkvNTM3LjM2IFdlYkFwcE1hbmFnZXJ8MTcwNjM1MzkwMDY4OA11-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:03:36.506 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
[2024-11-02 23:03:48.680 +01:00] [INF] Processing playback tracker : "TW96aWxsYS81LjAgKFdlYjBTOyBMaW51eC9TbWFydFRWKSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvOTQuMC40NjA2LjEyOCBTYWZhcmkvNTM3LjM2IFdlYkFwcE1hbmFnZXJ8MTcwNjM1MzkwMDY4OA11-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:03:52.966 +01:00] [ERR] InPlayerEpisodePreviewPlugin: "Namo.Plugin.InPlayerEpisodePreview.Web.InPlayerPreview.js"
[2024-11-02 23:03:55.172 +01:00] [INF] WS "2001:9e8:7a58:300:40e0:76ff:8d1:74aa" request
[2024-11-02 23:04:08.702 +01:00] [INF] Processing playback tracker : "TW96aWxsYS81LjAgKFdlYjBTOyBMaW51eC9TbWFydFRWKSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvOTQuMC40NjA2LjEyOCBTYWZhcmkvNTM3LjM2IFdlYkFwcE1hbmFnZXJ8MTcwNjM1MzkwMDY4OA11-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:04:25.298 +01:00] [WRN] WS "2001:9e8:7a58:300:40e0:76ff:8d1:74aa" error receiving data: "The remote party closed the WebSocket connection without completing the close handshake."
[2024-11-02 23:04:25.340 +01:00] [INF] WS "2001:9e8:7a58:300:40e0:76ff:8d1:74aa" closed
[2024-11-02 23:04:29.682 +01:00] [INF] Processing playback tracker : "TW96aWxsYS81LjAgKFdlYjBTOyBMaW51eC9TbWFydFRWKSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvOTQuMC40NjA2LjEyOCBTYWZhcmkvNTM3LjM2IFdlYkFwcE1hbmFnZXJ8MTcwNjM1MzkwMDY4OA11-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:04:50.681 +01:00] [INF] Processing playback tracker : "TW96aWxsYS81LjAgKFdlYjBTOyBMaW51eC9TbWFydFRWKSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvOTQuMC40NjA2LjEyOCBTYWZhcmkvNTM3LjM2IFdlYkFwcE1hbmFnZXJ8MTcwNjM1MzkwMDY4OA11-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:05:07.506 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
[2024-11-02 23:05:10.699 +01:00] [INF] Processing playback tracker : "TW96aWxsYS81LjAgKFdlYjBTOyBMaW51eC9TbWFydFRWKSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvOTQuMC40NjA2LjEyOCBTYWZhcmkvNTM3LjM2IFdlYkFwcE1hbmFnZXJ8MTcwNjM1MzkwMDY4OA11-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:05:12.678 +01:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
[2024-11-02 23:05:31.698 +01:00] [INF] Processing playback tracker : "TW96aWxsYS81LjAgKFdlYjBTOyBMaW51eC9TbWFydFRWKSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvOTQuMC40NjA2LjEyOCBTYWZhcmkvNTM3LjM2IFdlYkFwcE1hbmFnZXJ8MTcwNjM1MzkwMDY4OA11-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:05:41.504 +01:00] [INF] Playback stopped reported by app "Jellyfin Web" "10.10.0" playing "Avatar - Aufbruch nach Pandora". Stopped at "153714" ms
[2024-11-02 23:05:41.548 +01:00] [INF] Playback stop tracker found, processing stop : "TW96aWxsYS81LjAgKFdlYjBTOyBMaW51eC9TbWFydFRWKSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvOTQuMC40NjA2LjEyOCBTYWZhcmkvNTM3LjM2IFdlYkFwcE1hbmFnZXJ8MTcwNjM1MzkwMDY4OA11-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:05:41.548 +01:00] [INF] PlaybackTracker : Adding Stop Event : 11/02/2024 23:05:41
[2024-11-02 23:05:41.548 +01:00] [INF] Saving playback tracking activity in DB
[2024-11-02 23:06:09.871 +01:00] [INF] User policy for "unbk". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-11-02 23:06:09.871 +01:00] [INF] RemoteClientBitrateLimit: 20000000, RemoteIP: "10.40.235.30", IsInLocalNetwork: True
[2024-11-02 23:06:09.951 +01:00] [INF] Adding playback tracker : 5501d4b7e8818668851971274977a74105c2001c-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655
[2024-11-02 23:06:09.951 +01:00] [INF] PlaybackTracker : Adding Start Event : 11/02/2024 23:06:09
[2024-11-02 23:06:09.951 +01:00] [INF] Creating StartPlaybackTimer Task
[2024-11-02 23:06:09.951 +01:00] [INF] StartPlaybackTimer : Entered
[2024-11-02 23:06:10.938 +01:00] [INF] Processing playback tracker : "5501d4b7e8818668851971274977a74105c2001c-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:06:24.678 +01:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
[2024-11-02 23:06:29.952 +01:00] [INF] session.RemoteEndPoint : "10.40.235.30"
[2024-11-02 23:06:29.952 +01:00] [INF] StartPlaybackTimer : event_playing_id    = "f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:06:29.953 +01:00] [INF] StartPlaybackTimer : event_user_id        = "3ed3d3ca6ec74e328774df987fe68b0b"
[2024-11-02 23:06:29.953 +01:00] [INF] StartPlaybackTimer : event_user_id_int    = 1
[2024-11-02 23:06:29.953 +01:00] [INF] StartPlaybackTimer : session_playing_id  = "f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:06:29.953 +01:00] [INF] StartPlaybackTimer : session_user_id      = "3ed3d3ca6ec74e328774df987fe68b0b"
[2024-11-02 23:06:29.953 +01:00] [INF] StartPlaybackTimer : play_method          = "DirectPlay"
[2024-11-02 23:06:29.953 +01:00] [INF] StartPlaybackTimer : e.ClientName        = "Android TV"
[2024-11-02 23:06:29.953 +01:00] [INF] StartPlaybackTimer : e.DeviceName        = "SHIELD-Wohnzimmer"
[2024-11-02 23:06:29.953 +01:00] [INF] StartPlaybackTimer : ItemName            = "Avatar - Aufbruch nach Pandora"
[2024-11-02 23:06:29.953 +01:00] [INF] StartPlaybackTimer : ItemId              = "f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:06:29.953 +01:00] [INF] StartPlaybackTimer : ItemType            = "Movie"
[2024-11-02 23:06:29.953 +01:00] [INF] StartPlaybackTimer : All matches, playback registered
[2024-11-02 23:06:29.953 +01:00] [INF] Playback tracker found, adding playback info : "5501d4b7e8818668851971274977a74105c2001c-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:06:29.953 +01:00] [INF] Saving playback tracking activity in DB
[2024-11-02 23:06:30.001 +01:00] [INF] StartPlaybackTimer : Exited
[2024-11-02 23:06:31.493 +01:00] [INF] Processing playback tracker : "5501d4b7e8818668851971274977a74105c2001c-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:06:36.677 +01:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
[2024-11-02 23:06:38.506 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
[2024-11-02 23:06:48.678 +01:00] [INF] Lost 1 WebSockets.
[2024-11-02 23:06:51.501 +01:00] [INF] Processing playback tracker : "5501d4b7e8818668851971274977a74105c2001c-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:06:56.800 +01:00] [INF] Playback stopped reported by app "Android TV" "0.17.8" playing "Avatar - Aufbruch nach Pandora". Stopped at "44759" ms
[2024-11-02 23:06:56.813 +01:00] [INF] Playback stop tracker found, processing stop : "5501d4b7e8818668851971274977a74105c2001c-3ed3d3ca6ec74e328774df987fe68b0b-f72c611821b0a893a849e7a0f014b655"
[2024-11-02 23:06:56.813 +01:00] [INF] PlaybackTracker : Adding Stop Event : 11/02/2024 23:06:56
[2024-11-02 23:06:56.813 +01:00] [INF] Saving playback tracking activity in DB

DirectPlay was used correctly in both attempts, which is why I no longer know what to do.

Does anyone have any suggestions how to fix this?

[NeonFlak]

This particular file is DV Profile 7, which the Shield can't play. There aren't actually any current streaming devices that can stream Profile 7 "multi layer".... or atleast weren't any last I checked.

You can use DV Tool to convert Profile 7 to Profile 8 which drops the extra metadata that makes the DV file 12bit vs 10bit. There aren't many display devices, if any, that are true 12bit.
You can also try turning on LLDV for the Shield in the dev menu to see if that does anything for you. Due to LG limitations with DV (LG expects the playing device to send LLDV anyway) this may allow you to play Profile 7 files that aren't multi layer.

[unbk]

I thought the Shield can play profile 7 but only uses the “basic” RPU DoVi metadata and not the rest of the FEL, which is enough for me as the TV can't do 12bit anyway.
But i actually found the main issue, buried somewhere in the HDMI settings on the TV, "Deep Color" was turned off for some reason. This probably happened with the webOS 24 update.

[TheDreadPirate]

This is a known issue with exoplayer. I will not fallback to the HDR10 base layer. Not much Jellyfin can do, and there are numerous tickets that have been open for years on Google's git.

I took the route that Neonflak suggested and just stripped all my DV content down to HDR10.