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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Embedded Thumbnails are not being displayed

     
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    Matt Black
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    #1
    2023-11-17, 06:36 PM
    I have some videos that have an embedded thumbnail, that used to be displayed by Jellyfin. 
    But now they there is no thumbnail, what's the issue?
    (I'm not sure what updated version caused this)
    TheDreadPirate
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    Posts: 15,374
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    #2
    2023-11-17, 06:39 PM
    For one of these videos, rescan and select "find missing metadata" and check replace images.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Matt Black
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    #3
    2023-11-17, 06:56 PM
    (2023-11-17, 06:39 PM)TheDreadPirate Wrote: For one of these videos, rescan and select "find missing metadata" and check replace images.


    Tried that but no change, still no thumbnail
    TheDreadPirate
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    Posts: 15,374
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    Reputation: 460
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    #4
    2023-11-17, 07:27 PM
    Can you share your jellyfin logs with us? Redact any WAN IPs/domains and upload it to sourcebin.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Matt Black
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    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2023 Nov
    Reputation: 0
    #5
    2023-11-17, 11:01 PM
    Nothing relevant in logs..
    Library is "Mixed Movies and Shows" and its only using Embedded Image Extractor.

    Found this https://github.com/jellyfin/jellyfin/issues/8440 and can confirm that downgrading to 10.8.10 "fixes" the issue (embedded thumbnails are shown)
    Matt Black
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    Posts: 4
    Threads: 1
    Joined: 2023 Nov
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    #6
    2023-11-20, 03:23 PM
    How can I keep track of when/if this is going to be corrected?
    TheDreadPirate
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    #7
    2023-11-20, 05:03 PM (This post was last modified: 2023-11-20, 05:05 PM by TheDreadPirate. Edited 1 time in total.)
    Submit a new issue, state that there is a regression, link the original issue. Then track that ticket. PRs that fix the issue will be linked to your ticket. I don't see an open issue for this problem.

    https://github.com/jellyfin/jellyfin/issues
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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