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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Embedded Thumbnails are not being displayed

     
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    Embedded Thumbnails are not being displayed

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    Matt Black
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    #1
    2023-11-17, 06:36 PM
    I have some videos that have an embedded thumbnail, that used to be displayed by Jellyfin. 
    But now they there is no thumbnail, what's the issue?
    (I'm not sure what updated version caused this)
    TheDreadPirate
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    Posts: 16,228
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    Joined: 2023 Jun
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    Country:United States
    #2
    2023-11-17, 06:39 PM
    For one of these videos, rescan and select "find missing metadata" and check replace images.
    Jellyfin 12.0 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Matt Black
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    Joined: 2023 Nov
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    #3
    2023-11-17, 06:56 PM
    (2023-11-17, 06:39 PM)TheDreadPirate Wrote: For one of these videos, rescan and select "find missing metadata" and check replace images.


    Tried that but no change, still no thumbnail
    TheDreadPirate
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    Community Moderator

    Posts: 16,228
    Threads: 11
    Joined: 2023 Jun
    Reputation: 485
    Country:United States
    #4
    2023-11-17, 07:27 PM
    Can you share your jellyfin logs with us? Redact any WAN IPs/domains and upload it to sourcebin.
    Jellyfin 12.0 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Matt Black
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    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2023 Nov
    Reputation: 0
    #5
    2023-11-17, 11:01 PM
    Nothing relevant in logs..
    Library is "Mixed Movies and Shows" and its only using Embedded Image Extractor.

    Found this https://github.com/jellyfin/jellyfin/issues/8440 and can confirm that downgrading to 10.8.10 "fixes" the issue (embedded thumbnails are shown)
    Matt Black
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    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2023 Nov
    Reputation: 0
    #6
    2023-11-20, 03:23 PM
    How can I keep track of when/if this is going to be corrected?
    TheDreadPirate
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    Posts: 16,228
    Threads: 11
    Joined: 2023 Jun
    Reputation: 485
    Country:United States
    #7
    2023-11-20, 05:03 PM (This post was last modified: 2023-11-20, 05:05 PM by TheDreadPirate. Edited 1 time in total.)
    Submit a new issue, state that there is a regression, link the original issue. Then track that ticket. PRs that fix the issue will be linked to your ticket. I don't see an open issue for this problem.

    https://github.com/jellyfin/jellyfin/issues
    Jellyfin 12.0 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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