Hi,
I am having an issue with downloading subtitles for a specific episode of a show.
Angel Beats S01E05.
I have the premium account with opensubtitles with when this error message being copied - 977 downloads remaining. The opensubtitles site even shows it downloads correctly so shouldn't be an issue on their end.
In the log - only one main message is given when it tries to download the subtitles -
Error downloading subtitles
System.Net.Http.HttpRequestException: Subtitle with Id 3557903 could not be downloaded: OK
at Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader.GetSubtitlesInternal(String id, CancellationToken cancellationToken)
at MediaBrowser.Providers.Subtitles.SubtitleManager.DownloadSubtitles(Video video, LibraryOptions libraryOptions, String subtitleId, CancellationToken cancellationToken)
at Jellyfin.Api.Controllers.SubtitleController.DownloadRemoteSubtitles(Guid itemId, String subtitleId)
I included the log screenshot but there is a "detect intros and outros" task running so ignore where it talks about trigun stampede. Where it says "remaining downloads 977" is where the error starts typically. The other fatal error above it is new but I am also watching a show on it and I suspect it had to do with that.
This issue occurs no matter what I try. Even if I download the subs directly and try to manually set them to the episode - it just loads forever (spinning circle comes up, typically would expect it to go back to the EP but just stays).
Huh, it looks like it was just an error with that specific subtitles file - I tried another one (literally the only thing I hadn't tried) and it worked completely fine. not sure exactly what it was (if known please comment for future users) but looks like trying a different subs file works
I am having an issue with downloading subtitles for a specific episode of a show.
Angel Beats S01E05.
I have the premium account with opensubtitles with when this error message being copied - 977 downloads remaining. The opensubtitles site even shows it downloads correctly so shouldn't be an issue on their end.
In the log - only one main message is given when it tries to download the subtitles -
Error downloading subtitles
System.Net.Http.HttpRequestException: Subtitle with Id 3557903 could not be downloaded: OK
at Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader.GetSubtitlesInternal(String id, CancellationToken cancellationToken)
at MediaBrowser.Providers.Subtitles.SubtitleManager.DownloadSubtitles(Video video, LibraryOptions libraryOptions, String subtitleId, CancellationToken cancellationToken)
at Jellyfin.Api.Controllers.SubtitleController.DownloadRemoteSubtitles(Guid itemId, String subtitleId)
I included the log screenshot but there is a "detect intros and outros" task running so ignore where it talks about trigun stampede. Where it says "remaining downloads 977" is where the error starts typically. The other fatal error above it is new but I am also watching a show on it and I suspect it had to do with that.
This issue occurs no matter what I try. Even if I download the subs directly and try to manually set them to the episode - it just loads forever (spinning circle comes up, typically would expect it to go back to the EP but just stays).
Huh, it looks like it was just an error with that specific subtitles file - I tried another one (literally the only thing I hadn't tried) and it worked completely fine. not sure exactly what it was (if known please comment for future users) but looks like trying a different subs file works
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