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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Fatal Player Error Subtitle related

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    Fatal Player Error Subtitle related

    Jon Visser
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    #1
    2024-08-06, 11:08 PM (This post was last modified: 2024-08-06, 11:15 PM by Jon Visser. Edited 1 time in total.)
    https://imgur.com/a/EirGP5Y

    how do i make this automatically go to off? for some reason my files will give me a fatal player error if subtitles are selected
    TheDreadPirate
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    #2
    2024-08-06, 11:11 PM
    Can you share your full jellyfin log? Is it trying to transcode and burn in the subtitles?
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    Jon Visser
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    #3
    2024-08-06, 11:17 PM (This post was last modified: 2024-08-06, 11:19 PM by Jon Visser. Edited 1 time in total.)
    https://pastebin.com/8mxYtxp6
    TheDreadPirate
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    #4
    2024-08-06, 11:25 PM
    That is an ffmpeg log. I need the main jellyfin log. The file name will start with "log" and then the date.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    Jon Visser
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    #5
    2024-08-06, 11:33 PM
    https://1drv.ms/u/c/4b40297310194716/EQe...Q?e=uAhCSB
    Jon Visser
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    #6
    2024-08-07, 07:24 PM
    Other files play proper, just not these all of a sudden
    TheDreadPirate
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    #7
    2024-08-07, 07:35 PM
    Can you upload your log to pastebin? I forgot to download the log when I got home last night and now I am getting a 403 error.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    bioblatt
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    #8
    2024-08-07, 07:45 PM (This post was last modified: 2024-08-07, 07:46 PM by bioblatt. Edited 1 time in total.)
    the link works for me
    TheDreadPirate
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    #9
    2024-08-07, 07:47 PM
    I'm at work and the original link is blocked. And my google cloud VM 403's when I try to wget the link.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    Jon Visser
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    #10
    2024-08-07, 10:51 PM
    Ir appears to be too big for pastebin
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