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    Jellyfin Forum Support Troubleshooting Networking & Access folders not showing up when not connected to network

     
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    folders not showing up when not connected to network

    Wisdom
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    #1
    2024-06-01, 10:00 PM
    this is following a previous thread by the ginger bread man regarding same issue posted the log file hope this helps thank you in advance


    Attached Files
    .zip   log_20240601.zip (Size: 533.2 KB / Downloads: 70)
    TheDreadPirate
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    #2
    2024-06-01, 10:24 PM
    Code:
    [2024-06-01 19:17:15.859 +01:00] [ERR] [6] MediaBrowser.Providers.Manager.ProviderManager: "StudiosImageProvider" failed in GetImageInfos for type "Studio" at "C:\ProgramData\Jellyfin\Server\metadata\Studio\Fuzz on the Lens Productions"
    System.Net.Http.HttpRequestException: No such host is known. (raw.github.com:443)
    Code:
    [2024-06-01 19:19:43.054 +01:00] [WRN] [9] Jellyfin.Plugin.Tvdb.Providers.TvdbMissingEpisodeProvider: Unable to get episodes from TVDB for Id '79525'
    System.Net.Http.HttpRequestException: No such host is known. (api4.thetvdb.com:443)

    Your server isn't able to retrieve metadata. If you didn't provide metadata in the form of NFOs and images it will try to reach out online for metadata.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Wisdom
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    #3
    2024-06-01, 10:34 PM
    The server was created today not everything has Metadata yet but will this be the reason why the folders don't appear as I log in without any network they also show up on search not sure how they relate or will the problem go away when most things are identified
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
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    Country:United States
    #4
    2024-06-02, 01:06 AM
    I've never setup a server without internet. Only used my server after setup while my internet was out. I'm not entirely sure how it will behave when it hasn't been able to scrape any metadata.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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