2024-03-17, 06:04 PM
(This post was last modified: 2024-03-17, 06:06 PM by matchaman. Edited 1 time in total.)
I am trying to play the movie Belle (2021), but it stutters/stops very frequently when trying to play both on my S22 Ultra and Pixel 8 Pro using the Web Player. I believe that I downloaded the app from F-Droid on both devices. I believe the version to be 2.6.0 for the android app. I have tried the Jellyfin server on several devices for testing it out, by my main server is a TrueNAS docker-container running on my ZimaBlade (Intel Celeron N3450, 16GB Ram). The version of the Jellyfin server is 10.8.13. I had the same issue on my Intel NUC with the N100 running windows, and my Asus Zenbook laptop with an i7 (I believe 13th gen) and Iris Graphics. When I tried to do the integrated player, I would get audio and no video, and I believe it worked on an external player, but instead of playing the japanese video/audio, it would default back to the english video/audio. I tried turning on Hardware acceleration and checking the "Allow encoding in HEVC format" box, but I don't believe that worked, and possibly made it worse, as the Web player said it was receiving an usupported format. I was reading about the requirements to turn on the hardware acceleration but quickly got lost, so any help there would be great. Below is the video information and attached is what I believe to be the log needed.
Video
Title: 4K HEVC HDR
Codec: HEVC
Profile: Main 10
Level: 153
Resolution: 3840x2160
Aspect ratio: 16:9
Interlaced: No
Framerate: 23.976025
Bitrate: 74749 kbps
Bit depth: 10 bit
Video range: HDR
Video range type: HDR10
DV title: DV Profile 7.6
DV version major: 1
DV version minor: 0
DV profile: 7
DV level: 6
DV rpu preset flag: 1
DV el preset flag: 1
DV bl preset flag: 1
DV bl signal compatibility id: 6
Color space: bt2020nc
Color transfer: smpte2084
Color primaries: bt2020
Pixel format: yuv420p10le
Ref frames: 1
Video
Title: 4K HEVC HDR
Codec: HEVC
Profile: Main 10
Level: 153
Resolution: 3840x2160
Aspect ratio: 16:9
Interlaced: No
Framerate: 23.976025
Bitrate: 74749 kbps
Bit depth: 10 bit
Video range: HDR
Video range type: HDR10
DV title: DV Profile 7.6
DV version major: 1
DV version minor: 0
DV profile: 7
DV level: 6
DV rpu preset flag: 1
DV el preset flag: 1
DV bl preset flag: 1
DV bl signal compatibility id: 6
Color space: bt2020nc
Color transfer: smpte2084
Color primaries: bt2020
Pixel format: yuv420p10le
Ref frames: 1