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    Jellyfin Forum Support Troubleshooting Hardware Accell issues on terramaster f4-423

     
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    Hardware Accell issues on terramaster f4-423

    zapf
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    Junior Member

    Posts: 1
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    Joined: 2023 Jul
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    #1
    2023-07-25, 02:38 PM (This post was last modified: 2023-07-25, 03:11 PM by zapf. Edited 2 times in total.)
    I have tried 8 different ways to get hardware transcoding to work on my setup, and I have no idea whats going on.
    • unraid 6.12.1
    • terramaster f4-423 (Intel® Celeron® N5095, jasper lake integrated video)
    • jellyfin docker (linuxserver build, not nightly, was unsuccessful with doing this in the "official" build as well). added the path to the /dev/dri as instructed in the notes, I can open the console and see its been mapped correctly
    • go file edited with modprobe i915
    • gpu statistics and intel GPU TOP plugins installed on unraid (done after editing the go file, is the go file change now redundant? should I remove that line, then reinstall the intel_gpu_top plugin?)
    • ffmpeg updated to v6 (same issue appeared in v5)
    • hardware aceleration settings attached. I've tried with an without low power encoding enabled (the NAScompares video doesn't turn it on, but I thought I read in the wiki that you need it for this processor)

    Some of my failures to play from the web client (I can direct stream all of this without issue from the jellyfin app my androidtv device, but I'm trying to accommodate other users in the house) were subtitle related, but there are still videos I'm encountering that it fails to transcode. I've attached all the logs that appeared when launching the movie.

    edit: added a log for quicksync


    Attached Files Thumbnail(s)
       

    .txt   jellyfin log.txt (Size: 30.26 KB / Downloads: 58)
    .txt   ffmpeg log 3.txt (Size: 6.77 KB / Downloads: 56)
    .txt   ffmpeg log 2.txt (Size: 6.77 KB / Downloads: 57)
    .txt   ffmpeg log 1.txt (Size: 6.77 KB / Downloads: 66)
    .txt   ffmpeg+qsv log.txt (Size: 7.08 KB / Downloads: 35)
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    Joined: 2023 Jun
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    Country:United States
    #2
    2023-07-25, 03:09 PM
    First, AV1 should not be checked. Jasper Lake does not support AV1 decoding. MPEG-2 and VP8 and VP9 can be checked, even if your library doesn't contain it currently since Jasper Lake supports accelerating them.

    https://en.wikipedia.org/wiki/Intel_Quic...d_encoding

    All 3 transcode failures are for XVID encoded videos. I'm honestly not sure if there is any acceleration for such an old codec exists. Or how one would enable that. Really, it should be software decoding them, but that doesn't appear to be the case.

    It might be worth considering re-compressing them with a modern codec that Jasper Lake does support accelerating.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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