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    Jellyfin Forum Support Troubleshooting Networking & Access Hardware Encoding problem

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    Hardware Encoding problem

    Im using Alpine Docker with portainer and Compose v2
    Parz1val
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    #11
    2024-06-19, 09:49 AM
    (2024-06-18, 08:33 PM)TheDreadPirate Wrote:
    (2024-06-18, 07:57 PM)Parz1val Wrote: I just noticed i didn't share the ffmpeg, but i have alot of those logs, which one do you need/want?
    https://imgur.com/a/n9Nnp4F

    I want the ffmpeg_transcode logs.

    Also, do you have IOMMU enabled in your BIOS?

    There isnt a setting called IOMMU, but after what i can read VTx/VTd is the same and that is on
    Its called "Virtualization Technology (VTx/VTd) " Which is enabled
    Parz1val
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    #12
    2024-06-19, 10:07 AM (This post was last modified: 2024-06-19, 10:11 AM by Parz1val. Edited 1 time in total.)
    I have found out that it is specifically HEVC SDR that i cant transcode. But according to ,https://imgur.com/a/WzBo60y, your docs i should be able to. Even if i disable hevc transcoding it doesent work. I have a Intel® Core™ i7-6700 Processor
    Efficient_Good_5784
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    #13
    2024-06-19, 02:13 PM
    (2024-06-19, 10:07 AM)Parz1val Wrote: I have found out that it is specifically HEVC SDR that i cant transcode. But according to ,https://imgur.com/a/WzBo60y, your docs i should be able to. Even if i disable hevc transcoding it doesent work. I have a Intel® Core™ i7-6700 Processor
    Looking at the screenshot from your first post, you have HEVC & HEVC 10-bit enabled for HWA. Make sure to disable them if this is the case.
    TheDreadPirate
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    #14
    2024-06-19, 03:08 PM
    Oy. My bad. I missed that. Skylake CAN decode 8-bit HEVC, but not 10-bit. And it looks like the problem files are 10-bit.
    Jellyfin 10.10.3 (Docker)
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    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
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    Parz1val
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    #15
    2024-06-19, 04:13 PM
    (2024-06-19, 03:08 PM)TheDreadPirate Wrote: Oy.  My bad.  I missed that.  Skylake CAN decode 8-bit HEVC, but not 10-bit.  And it looks like the problem files are 10-bit.

    Okay, first of all, i was really tired when i wrote that and didn't double check things. On my production server, it cant play files at all if i have QSV on and have both HEVC Disabled. ¨

    On the test server that i have setup it can play files if i have QSV on and disabled HEVC 8 bit AND 10 bit. If i turn these settings on, at my test server https://imgur.com/a/oYNkDos Then it dosent work.

    This is the newest FFmpeg transcode log from the production server:
    https://imgur.com/a/ycMePKr
    Efficient_Good_5784
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    #16
    2024-06-19, 04:30 PM
    Have you tried setting up VAAPI instead? I wonder if that would work for you.
    TheDreadPirate
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    #17
    2024-06-19, 04:36 PM
    (2024-06-19, 04:30 PM)Efficient_Good_5784 Wrote: Have you tried setting up VAAPI instead? I wonder if that would work for you.

    This might be the answer.  I recall some other Skylake users having to switch to VAAPI.  Did Intel deprecate support for that generation or something?
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
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    Efficient_Good_5784
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    #18
    2024-06-19, 04:52 PM
    (2024-06-19, 04:36 PM)TheDreadPirate Wrote: This might be the answer.  I recall some other Skylake users having to switch to VAAPI.  Did Intel deprecate support for that generation or something?
    Maybe, but I can't really confirm that. The main reason I suggested VAAPI was because the last image he shared was showing an error with not being able to use VAAPI.
    Parz1val
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    #19
    2024-06-19, 07:38 PM
    (2024-06-19, 04:52 PM)Efficient_Good_5784 Wrote:
    (2024-06-19, 04:36 PM)TheDreadPirate Wrote: This might be the answer.  I recall some other Skylake users having to switch to VAAPI.  Did Intel deprecate support for that generation or something?
    Maybe, but I can't really confirm that. The main reason I suggested VAAPI was because the last image he shared was showing an error with not being able to use VAAPI.


    Okay, on my production server. If i set it to VAAPI, now i can play all other formats than HEVC SDR. Even if i disable 8 bit and 10 bit in the HW settings

    On the test server i have, it is the same problem.

    If it matters, it's the two same series i test on, although not always the same episode
    TheDreadPirate
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    #20
    2024-06-19, 09:32 PM
    Ugh. I had a 6700K and Z170 board lying around for years until a couple months ago.

    I can't think of anything logical to explain what is happening. But you're not the first Skylake owner to have unexplainable transcoding difficulties.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
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