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    Jellyfin Forum Support Troubleshooting HEVC direct playback stutter on several devices (chromecast, Pixel 7, Sony/Samsung TV

     
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    HEVC direct playback stutter on several devices (chromecast, Pixel 7, Sony/Samsung TV

    ionceturnedintoanewt
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    #1
    2024-08-18, 10:45 AM
    Hi guys,

    I'm having some issues where some HEVC movies struggle playing in some devices. I've noticed these issues on the Jellyfin Android app for phone, and the Jellyfin for Android TV one too. If I lower the option for bitrate up to the point the resolution changes (the movie's bitrate ain't that much in Lost in Translation for example), then finally the server kicks in with a transcode, and THEN playback is fine. But I seem to have trouble if there's a direct HEVC playback. Audio plays ok, but the movie stutters a bit. If I change the internal player to the web player, the stutter is way more pronounced, as it seems to throw some previous video frames in from time to time, leading to some very jerky movement. If I choose VLC as internal player, then there's no problem playing the movie.
      
    Also tested on Jellyfin Desktop Media Player flatpak, this has no issues and takes every format like a champ.

    Is there anyone else having trouble direct streaming some HEVC movies?
    TheDreadPirate
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    Posts: 11,852
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    #2
    2024-08-18, 03:13 PM
    Are these clients having issues for every HEVC direct play or just some? Can you share the media info from the Jellyfin UI for the problem media?

    And what model Android and Android TV clients?
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
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