I Miss the Community

[reopen_the_sub]

The only reason things have been this way for so long is stubbornness and I don't see any value-added to keeping it this way.

You were given reasons why they closed the subreddit outside of the API changes. All the API changes did was speed up the timeline.

If you want a Jellyfin subreddit for user engagement, then go make one. The team have said multiple times that they are happy for community members to open their own unofficial Jellyfin subreddit, but they are not interested in maintaining Reddit as a support channel due to the challenges that come with it.

That's a convenient answer, why not just pass the ownership torch to members who want the subreddit? That would be the most reasonable thing to do if that's their position.

I have a feeling there are ulterior motives.

[Efficient_Good_5784]

why not just pass the ownership torch to members who want the subreddit?

Since the main devs don't want to bother keeping up with the subreddit, I would asume they don't want the hassle of monitoring a 3rd party's method of maintaining the subreddit.

Assuming this, this isn't an issue on other Jellyfin related subreddits because there's a clear distinction it's not being run by the offical group behind Jellyfin.

Also, I think there's a misconception in this thread about the visibility of this forum. It takes time for an online resource to grow. The major problem here is that reddit being the online giant it is, most of Jellyfin's growth happened there. It's obvious searching up Jellyfin on a search engine will lead to reddit than to here since search engines look for things with more traction. As in, Jellyfin's problem is that they didn't make the move sooner.

To prove my point, let's take the Truenas online community. Truenas has a community forum literally almost exactly like this one. They also run a subreddit. Howerver, searching up anything about Truenas on a search engine points way more to their forum than to reddit in my experience. It even gets to the point where if I want to majorly find reddit posts about truenas problems, I have to type in "reddit" somewhere in the search querry to get the subreddit to appear in searches.

Another example is Emby. Emby has a subreddit, and a forum too. If you look at their subreddit, it's practically dead. Literally most search hits brings you to their own forums instead to their subreddit. You would think Emby is a dying piece of software going off of their subreddit interaction, but everyone there goes to their forums.

Bringing it back to Jellyfin, I would assume as this forum gets bigger, more search results will start leading back to here. Also, though I won't exactly say this forum has the best searching system, reddit honestly is terrible with searching for info. If you don't appear exactly on the day when the post was made, you're most likely to ignore it. If you need to find a past post that you don't have bookmarked, it gets really hard if the post isn't popular, or you'll need to figure out exact words to use in search queries.

You mainly get interaction for repeat questions from users. It seems the vast body of reddit users don't bothers to search for past posts on any subreddit. You're at the mercy of how good a search engine is to search through reddit. If a new user doesn't find the post(s) that answers their questions, off they go making a repeat post that was already answered, but they were unsucessful in finding through google or bing.

Though I will agree that reddit had more interaction as a social media platform. This forum doesn't really get that as it's treated as a support forum (something which reddit isn't really suited for). As such, most people aren't immediately starting off-topic posts as you would find on the subreddit. Jellyfin's discord/matrix server does have more users talking about off topic conversations however.

[LambTalk]

The only reason things have been this way for so long is stubbornness and I don't see any value-added to keeping it this way.

You were given reasons why they closed the subreddit outside of the API changes. All the API changes did was speed up the timeline.

If you want a Jellyfin subreddit for user engagement, then go make one. The team have said multiple times that they are happy for community members to open their own unofficial Jellyfin subreddit, but they are not interested in maintaining Reddit as a support channel due to the challenges that come with it.

That's a convenient answer, why not just pass the ownership torch to members who want the subreddit? That would be the most reasonable thing to do if that's their position.

I have a feeling there are ulterior motives.

We get it, you're not happy that the official Jellyfin subreddit is only used for announcements. 

The Jellyfin team are not going to hand over ownership of an official communication channel to community members and people not affiliated with the core team. That's what unofficial subreddits are for.

Instead of ignoring the honest answers you have been provided and claiming there's some malicious reason the JF team don't want to hand over ownership of THEIR subreddit, the most reasonable thing to do in your position would be to take the advice given to you and open up an unofficial Jellyfin subreddit run by fans and community members. Then you can farm karma and user engagement to your hearts content.

[reopen_the_sub]

Okay well enjoy your 10 post-a-day forum I guess, I've never had a reddit account so hopefully someone more knowledgeable than me can make a new one.

[TheDreadPirate]

Okay well enjoy your 10 post-a-day forum I guess

As of today, the average is ~60 posts per day.  And that's taking into account the beginning when there were far fewer than that.

[DevilSShadoW]

Recently (in the past day) made the switch from plex to Jellyfin, and as any normal human being, began to google and troubleshoot various little issues I ran into or configuration options I didn't know about.
Lo and behold, every. single. top. result. is from reddit. Very counterproductive indeed.

[SethBacon]

Oh here's one; someone just pinged me on reddit for an alternative from a page on a longstanding jellyfin bug - I could've added the answer to the thread he came from (again, the top google result, helping anyone who may have that question to not have to DM me personally because I had a weird RAID once upon a time) but no, you just enter this gagged museum of discourse, frozen in time where some bugs and conversations just stopped forever. That information gap and link-rot is just going to worsen as new releases come out, and this forum is not ever going to supplant reddit results on search engines.

You could be stricter about posts on the sub but why the discussion lock? Why no link to these 'unofficial subs' mentioned? Discord is useful but ephemeral: you'll never find that CSS discussion from november.. Anyways, I miss seeing peoples new themes or ideas come up organically in my feed. I only come here to pray to the changelog gods. Does this obsessively categorized board, while info chalked, really feel more inviting or fun to people? Do you think that doesn't matter?

[bitmap]

Okay well enjoy your 10 post-a-day forum I guess

As of today, the average is ~60 posts per day.  And that's taking into account the beginning when there were far fewer than that.

Don't get your "facts" and "statistics" in the way of this guy's conspiratorial rage! How dare you?!

I was on reddit for more than 10 years and when the apps I had used for all of that time were all shut down due to the API changes, I up and left. I don't use it at all anymore. It's a bummer because I had a project I was working on for a tool that only hosts their "support" (it's generally one dude and he's a dick) on reddit. I was bummed when Jellyfin's sub closed, as that's pretty much all I did on reddit anymore, but I get my troubleshooting fix here.

If you want a community, build a community in the direction the project is evolving. I can absolutely say there's no lack of posts, even though there were more on reddit. What r/jellyfin consisted of was like 80% "New to Jellyfin, how do I [action covered in getting started documentation]?" You can only say, "Well, you can start by reading the documentation," so many ways before you just tell people to RTFM. At least the questions here tend to be more interesting.

[wolv77]

I agree with you OP. The vast majority of people aren't going to leave Reddit. Look at the Plex subreddit. 300,000 members and counting and it's a vibrant community. There is no Jellyfin equivalent on Reddit.

I respect the decision of the development team but i've decided to start the r/JellyfinCommunity subreddit (not affiliated with the official project). 

Will it take off? I don't know. In any case, perhaps we can get the ball rolling.

[akirby83]

I agree with you OP. The vast majority of people aren't going to leave Reddit. Look at the Plex subreddit. 300,000 members and counting and it's a vibrant community. There is no Jellyfin equivalent on Reddit.

I looked at the closed Jellyfin subreddit and it looks exactly like this forum, people asking various tech questions and others attempting to answer them.  I don't see anything more "vibrant" about the threads there than here.