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    Jellyfin Forum Support Troubleshooting Incorrect identification of movie

     
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    Incorrect identification of movie

    Jellyfin misidentifies a movie and will not allow changes
    epeoples
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    #1
    2026-04-06, 03:02 PM (This post was last modified: 2026-04-06, 03:03 PM by epeoples. Edited 1 time in total.)
    I have the movie the Arthur in my movie library. It is the original Dudley Moore version from 1981. Jellyfin automatically misidentified this movie as the newer, 2011 Russell Brand version of the movie and pulled all the metadata and images for that one. Usually, when this happens I simply click the elipses in the movie profile, select "Identify" to search the movie title, find the correct version and save it and all the info is corrected. But, for some reason, for this particular movie it doesn't work. Jellyfin will find the correct version, but when I select it, none of the metadata or images update. It pretty much ignores the selection keeps the wrong info in place.

    After several failed attempts, I decided to update the whole thing manually. I re-did all the metadata, editing the release date, the production data, the cast, the directors, writers, etc. That went fine. But when I tried to edit the images, I ran into a ton of resistance. After quite a bit of struggle, I found a way to correct everything but the backdrop. Jellyfin will just be damned if I'm gonna take Russell Brand out of the backdrop. I can add new backdrops, but it won't display them. It keeps the Russell Brand Back drop prioritized. I cannot delete it. I cannot move it. It is my god now. It owns me.

    What's up with this? 

       
    epeoples
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    #2
    2026-04-06, 03:07 PM
    I just noticed that new backdrops I added have now been removed.
    alleycat
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    #3
    2026-04-06, 03:10 PM
    (2026-04-06, 03:02 PM)epeoples Wrote: I have the movie the Arthur in my movie library. It is the original Dudley Moore version from 1981. Jellyfin automatically misidentified this movie as the newer, 2011 Russell Brand version of the movie and pulled all the metadata and images for that one. Usually, when this happens I simply click the elipses in the movie profile, select "Identify" to search the movie title, find the correct version and save it and all the info is corrected. But, for some reason, for this particular movie it doesn't work. Jellyfin will find the correct version, but when I select it, none of the metadata or images update. It pretty much ignores the selection keeps the wrong info in place.

    After several failed attempts, I decided to update the whole thing manually. I re-did all the metadata, editing the release date, the production data, the cast, the directors, writers, etc. That went fine. But when I tried to edit the images, I ran into a ton of resistance. After quite a bit of struggle, I found a way to correct everything but the backdrop. Jellyfin will just be damned if I'm gonna take Russell Brand out of the backdrop. I can add new backdrops, but it won't display them. It keeps the Russell Brand Back drop prioritized. I cannot delete it. I cannot move it. It is my god now. It owns me.

    What's up with this? 

    Just label the directory as:

    Arthur (1981) [tmdbid-13665]

    and the movie inside that directory as:

    Arthur (1981).mkv

    .
    Jellyfin 10.11.11 (bare metal) on Ubuntu 24.04.4 LTS, Server: OptiPlex 7050 i7-6700 32GB (headless)
    Arc A380 Genie, TrueNAS Mini-R RaidZ2 8-wide 52TiB


    epeoples
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    #4
    2026-04-07, 01:35 PM (This post was last modified: 2026-04-07, 01:36 PM by epeoples. Edited 1 time in total.)
    Quote:Just label the directory as:

    Arthur (1981) [tmdbid-13665]

    and the movie inside that directory as:

    Arthur (1981).mkv

    .

    I'll give that try. All of my movies and associated files are pretty much dumped into a single directory and separated by folder, but I'll create a folder for this one, name it and it's movie file like you suggest and see how it goes. I'll let you know if this works. 

    Nothing else is working. All of the other replacement images I'd added have been removed and replaced with all the wrong stuff again.
    epeoples
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    #5
    2026-04-10, 12:14 AM
    (2026-04-07, 01:35 PM)epeoples Wrote:
    Quote:Just label the directory as:

    Arthur (1981) [tmdbid-13665]

    and the movie inside that directory as:

    Arthur (1981).mkv

    .

    I'll give that try. All of my movies and associated files are pretty much dumped into a single directory and separated by folder, but I'll create a folder for this one, name it and it's movie file like you suggest and see how it goes. I'll let you know if this works. 

    Nothing else is working. All of the other replacement images I'd added have been removed and replaced with all the wrong stuff again.

    I finally got around to it and it worked. Thank you.
    1
    epeoples
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    #6
    2026-04-11, 03:07 AM
    (2026-04-10, 12:14 AM)epeoples Wrote:
    (2026-04-07, 01:35 PM)epeoples Wrote:
    Quote:Just label the directory as:

    Arthur (1981) [tmdbid-13665]

    and the movie inside that directory as:

    Arthur (1981).mkv

    .

    I'll give that try. All of my movies and associated files are pretty much dumped into a single directory and separated by folder, but I'll create a folder for this one, name it and it's movie file like you suggest and see how it goes. I'll let you know if this works. 

    Nothing else is working. All of the other replacement images I'd added have been removed and replaced with all the wrong stuff again.

    I finally got around to it and it worked. Thank you.

    Well, it worked for a day. I looked at it again today and Jellyfin switched all the images back to the Russell Brand version, ignoring what the folder says [Arthur (1981)], ignoring all my metadata.
    alleycat
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    #7
    2026-04-11, 04:02 AM (This post was last modified: 2026-04-11, 04:06 AM by alleycat. Edited 1 time in total.)
    (2026-04-11, 03:07 AM)epeoples Wrote:
    (2026-04-10, 12:14 AM)epeoples Wrote:
    (2026-04-07, 01:35 PM)epeoples Wrote:
    Quote:Just label the directory as:

    Arthur (1981) [tmdbid-13665]

    and the movie inside that directory as:

    Arthur (1981).mkv

    .

    I'll give that try. All of my movies and associated files are pretty much dumped into a single directory and separated by folder, but I'll create a folder for this one, name it and it's movie file like you suggest and see how it goes. I'll let you know if this works. 

    Nothing else is working. All of the other replacement images I'd added have been removed and replaced with all the wrong stuff again.

    I finally got around to it and it worked. Thank you.

    Well, it worked for a day. I looked at it again today and Jellyfin switched all the images back to the Russell Brand version, ignoring what the folder says [Arthur (1981)], ignoring all my metadata.

    I have it set like this:

    Movies
    └── Arthur (1981) [tmdbid-13665]
          └── Arthur (1981).mkv

    I have this movie and it works fine for me...

    The above works with the TheTMDB plugin installed and turned on in the Library.

    .
    Jellyfin 10.11.11 (bare metal) on Ubuntu 24.04.4 LTS, Server: OptiPlex 7050 i7-6700 32GB (headless)
    Arc A380 Genie, TrueNAS Mini-R RaidZ2 8-wide 52TiB


    epeoples
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    #8
    2026-04-11, 11:42 PM (This post was last modified: 2026-04-11, 11:45 PM by epeoples. Edited 1 time in total.)
    @alleycat, before I saw your response I decided to re-identify it again but, this time, unchecking the option to replace existing images. If that doesn't hold, I'll try your solution. Thank you.
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