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    Jellyfin Forum Support Troubleshooting iOS

     
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    iOS

    iOS app http works https doesn’t
    Gigajuup
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    Country:Netherlands
    #1
    2024-07-27, 03:51 PM
    Hi all. I am currently hosting a Jellyfin server instance on a win10 machine.
    I made a self signed ssl cert and https works via the webbrowser, when I try to connect the iOS jellyfin app it instantly says it cannot connect to the server. However the app connects just fine with http.
    Any clue what could be the issue?
    TheDreadPirate
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    #2
    2024-07-27, 04:04 PM (This post was last modified: 2024-07-27, 04:04 PM by TheDreadPirate.)
    AFAIK, iOS does not allow you to manually add certificates to their trust store. And Jellyfin will not connect to https connections the OS doesn't trust. The same applies for Android, but Android does allow you to add certs to the trust store.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Gigajuup
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    #3
    2024-07-28, 09:03 AM
    (2024-07-27, 04:04 PM)TheDreadPirate Wrote: AFAIK, iOS does not allow you to manually add certificates to their trust store.  And Jellyfin will not connect to https connections the OS doesn't trust.  The same applies for Android, but Android does allow you to add certs to the trust store.

    I was able to trust the certificate on my iphone by downloading it and installing it via ios settings however jellyfish still doesn't want to connect to it. any other clues what i could try to get it to work. preferably with a self singed cert or a free alternative?
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-07-28, 03:12 PM
    If you're going to use a cert, I'd recommend using Caddy on Windows, which can automate the request and installation of a legit cert. Much much easier than trying to force Jellyfin to trust a self signed cert.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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