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    Jellyfin Forum Support Troubleshooting Is there a way to change subtitles encoding?

     
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    Is there a way to change subtitles encoding?

    liamauve
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    #1
    2023-10-24, 03:03 AM
    hi, when direct playing with jellyfin media player on windows, the subtitles (external srt) seems to be read in ansi encoding.
    for example "cliché" is displayed as "cliché". this also happen when playing with the default android app.
    is there a way to set it to utf-8? thank you very much
    lucopoulos
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    #2
    2023-10-24, 07:54 AM
    Maybe it's the other way around, your subtitle file is encoded in ansi, but Jellyfin expects utf-8 ? So you just have to convert your file to utf-8.
    liamauve
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    #3
    2023-10-28, 12:48 AM
    If i open the srt file with notepad++, it shows correctly, and the bottom right says UTF-8; and if I right click there and select ANSI, then it displays the wrong symbols like in jf media player.

    What encoding format should I be using ideally?
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    #4
    2023-10-28, 12:58 AM
    (2023-10-28, 12:48 AM)liamauve Wrote: If i open the srt file with notepad++, it shows correctly, and the bottom right says UTF-8; and if I right click there and select ANSI, then it displays the wrong symbols like in jf media player.

    What encoding format should I be using ideally?

    according to this issue report from 15 months ago, UTF-8 BOM

    https://github.com/jellyfin/jellyfin/issues/8154
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