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    Jellyfin Forum Support Troubleshooting Networking & Access Jellyfin cannot be accessed on any devices

     
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    Jellyfin cannot be accessed on any devices

    slegghetti
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    #1
    2026-07-09, 12:17 AM (This post was last modified: 2026-07-09, 12:21 AM by slegghetti. Edited 1 time in total.)
    Hello,

    After recently updating Jellyfin, I can no longer access the app on any device on the local network (attempted from Windows PC on ethernet, Windows laptop on wifi, iPhone on wifi). I am running 
    Jellyfin 10.11.11 on a raspberry pi, and things were working fine last week. I can ssh into the pi just fine, so it has internet access, and the Jellyfin service appears to be running:

    Code:
    pi@pi:~ $ sudo systemctl status jellyfin
    ● jellyfin.service - Jellyfin Media Server
        Loaded: loaded (/usr/lib/systemd/system/jellyfin.service; enabled; preset: enabled)
        Drop-In: /etc/systemd/system/jellyfin.service.d
                └─jellyfin.service.conf
        Active: active (running) since Wed 2026-07-08 20:11:24 EDT; 65ms ago
    Invocation: 2705c438745b4bb0bf8202642b80bdc2
      Main PID: 417093 (jellyfin)
          Tasks: 6 (limit: 1626)
            CPU: 43ms
        CGroup: /system.slice/jellyfin.service
                └─417093 /usr/bin/jellyfin --webdir=/usr/share/jellyfin/web --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg

    Jul 08 20:11:24 pi systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 21850.
    Jul 08 20:11:24 pi systemd[1]: Started jellyfin.service - Jellyfin Media Server.

    The pi appears on my router's interface as well, but I don't have any ports forwarded to set up connectivity outside of my home network. I am also running piHole on the same pi, but these two haven't conflicted in the past, and that seems to be working normally as well and can be access from my browser.

    Here is a snippet from a log file created yesterday:

    Code:
    [2026-07-07 02:48:49.894 -04:00] [INF] Log directory path: "/var/log/jellyfin"
    [2026-07-07 02:48:49.894 -04:00] [INF] Config directory path: "/etc/jellyfin"
    [2026-07-07 02:48:49.894 -04:00] [INF] Cache path: "/var/cache/jellyfin"
    [2026-07-07 02:48:49.895 -04:00] [INF] Temp directory path: "/tmp/jellyfin"
    [2026-07-07 02:48:49.895 -04:00] [INF] Web resources path: "/usr/share/jellyfin/web"
    [2026-07-07 02:48:49.896 -04:00] [INF] Application directory: "/usr/lib/jellyfin/bin/"
    [2026-07-07 02:48:49.940 -04:00] [FTL] Unhandled Exception
    System.InvalidOperationException: The path `/var/lib/jellyfin/data` has insufficient free space. Available: 1.7GiB, Required: 2GiB.
      at Jellyfin.Server.Implementations.StorageHelpers.StorageHelper.TestDataDirectorySize(String path, ILogger logger, Int64 threshold)
      at Jellyfin.Server.Implementations.StorageHelpers.StorageHelper.TestCommonPathsForStorageCapacity(IApplicationPaths applicationPaths, ILogger logger)
      at Jellyfin.Server.Program.StartApp(StartupOptions options)
      at Jellyfin.Server.Program.<Main>(String[] args)
    [2026-07-07 02:48:51.481 -04:00] [INF] Setting cache path: "/var/cache/jellyfin"
    [2026-07-07 02:48:52.228 -04:00] [INF] Kestrel is listening on "0.0.0.0"
    [2026-07-07 02:48:52.338 -04:00] [INF] Jellyfin version: "10.11.11"
    [2026-07-07 02:48:52.349 -04:00] [INF] Environment Variables: ["[JELLYFIN_NOWEBAPP_OPT, ]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_SERVICE_OPT, ]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLYFIN_ADDITIONAL_OPTS --datadir $JELLYFIN_DATA_DIR --configdir $JELLYFIN_CONFIG_DIR --logdir $JELLYFIN_LOG_DIR --cachedir $JELLYFIN_CACHE_DIR]"]
    [2026-07-07 02:48:52.356 -04:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
    [2026-07-07 02:48:52.357 -04:00] [INF] Operating system: "Debian GNU/Linux 13 (trixie)"
    [2026-07-07 02:48:52.357 -04:00] [INF] Architecture: Arm64
    [2026-07-07 02:48:52.359 -04:00] [INF] 64-Bit Process: True
    [2026-07-07 02:48:52.359 -04:00] [INF] User Interactive: True
    [2026-07-07 02:48:52.359 -04:00] [INF] Processor count: 4
    [2026-07-07 02:48:52.360 -04:00] [INF] Program data path: "/var/lib/jellyfin"

    I realize the formatting might make the pasted bash outputs harder to read.  The status of jellyfin can be found here: https://pastebin.com/WJS67KpX

    and the log here: https://pastebin.com/KkwZd2xd
    TheDreadPirate
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    #2
    2026-07-09, 01:07 AM
    Can you go directly to /var/log/jellyfin and share the latest log from there? What you've provided seems incomplete and is not from today.
    Jellyfin 10.11.11 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    slegghetti
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    #3
    2026-07-09, 03:58 AM
    (2026-07-09, 01:07 AM)TheDreadPirate Wrote: Can you go directly to /var/log/jellyfin and share the latest log from there?  What you've provided seems incomplete and is not from today.

    Sure. Unfortunately both jellyfin20260708.log and jellyfin20260707.log (source of the original log) are 10 MB in size! So I cannot pastebin them. However I have uploaded jellyfin20260708.log to Google Drive which can be accessed here.
    TheDreadPirate
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    #4
    2026-07-09, 12:41 PM
    Quote:System.InvalidOperationException: The path /var/lib/jellyfin/data has insufficient free space. Available: 1.7GiB, Required: 2GiB.

    There's your problem.
    Jellyfin 10.11.11 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    slegghetti
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    Posts: 8
    Threads: 3
    Joined: 2025 Jul
    Reputation: 0
    Country:United States
    #5
    2026-07-10, 04:06 AM
    (2026-07-09, 12:41 PM)TheDreadPirate Wrote:
    Quote:System.InvalidOperationException: The path /var/lib/jellyfin/data has insufficient free space. Available: 1.7GiB, Required: 2GiB.

    There's your problem.

    You are correct! Cleaning out /var/backups and /var/log/jellyfin helped, as well as running sudo apt-get autoremove. Thank you!
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