2024-10-31, 12:34 PM
Is your disk filling up? Since transcodes and remuxes are written to disk.
2024-10-31, 12:34 PM
Is your disk filling up? Since transcodes and remuxes are written to disk.
2024-10-31, 12:47 PM
(This post was last modified: 2024-10-31, 12:50 PM by hugefinfan.)
Here is more data from another crash:
global logs: Code: at System.Number.ThrowFormatException[TChar](ReadOnlySpan`1 value) FFMPEG log: Code: frame=62292 fps=267 q=19.0 size=N/A time=00:43:13.00 bitrate=N/A speed=11.1x Another strange one, crashing with no [q] message this time or anything else that stands out to me as crashing. Again no progress tracking data retained. Also on this particular file (.mkv) when I resume this time the audio is off from the video by a few seconds. This is also consistent behavior. Any pointers in the right direction to find more clues would be huge. (2024-10-31, 12:34 PM)TheDreadPirate Wrote: Is your disk filling up? Since transcodes and remuxes are written to disk. Great point! I don't believe so in this case: Code: Filesystem Size Used Avail Use% Mounted on
2024-10-31, 01:35 PM
Can you share your full jellyfin and ffmpeg log? Depending on how big the original file is, 94GB could fill up quickly when transcoding or remuxing.
2024-10-31, 03:02 PM
(This post was last modified: 2024-10-31, 03:03 PM by hugefinfan. Edited 1 time in total.)
(2024-10-31, 01:35 PM)TheDreadPirate Wrote: Can you share your full jellyfin and ffmpeg log? Depending on how big the original file is, 94GB could fill up quickly when transcoding or remuxing. Of course! See below: Code: {"Protocol":0,"Id":"f59df0601e3ab011e0cbba3c641d65da","Path":"/mnt/media/tv/Ludwig/Season 01/Ludwig (2024) - S01E06 - Episode 6 HDTV-1080p.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":910970594,"Name":"Ludwig (2024) - S01E06 - Episode 6 HDTV-1080p","IsRemote":false,"ETag":"8cf545ce20c2df9cdb9e7132e6893027","RunTimeTicks":35129420000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"h264","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":"bt709","ColorTransfer":"bt709","ColorPrimaries":"bt709","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080i H264 SDR","NalLengthSize":"4","IsInterlaced":true,"IsAVC":true,"ChannelLayout":null,"BitRate":2074547,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":25,"RealFrameRate":25,"ReferenceFrameRate":25,"Profile":"High","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":40,"IsAnamorphic":false},{"Codec":"ac3","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"English - Dolby Digital - Stereo - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"stereo","BitRate":192000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"DVBSUB","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"English - DVBSUB","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":0,"Width":0,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":2266547,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false} I had to cut out a very large section in the middle to fit within the posting character limit of this forum.
2024-10-31, 03:19 PM
To test this theory again I played the same media file and the transcoding information in the dashboard is:
Code: The media is being converted into a format that is compatible with the device that is playing the media. It buffers roughly 40% ahead of the playback position (according to the admin dashboard) and the file system seems to still not be affected significantly: Code: Filesystem Size Used Avail Use% Mounted on
2024-10-31, 03:52 PM
Literally nothing in your logs indicating what the problem is. Can you keep open a browser console and if this issue happens again, capture what is going on in the browser console.
2024-10-31, 03:55 PM
2024-10-31, 05:13 PM
Here is the console dump from Chrome during one of the playback crashes. Firefox is my usual browser, working on that next.
Code: Requesting url without automatic networking: https://sub.domain.tld/Sessions/Playing/Progress just for fun: global log during the same crash: Code: [2024-10-31 13:05:49.159 -04:00] [INF] [28] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NDsgcnY6MTMxLjApIEdlY2tvLzIwMTAwMTAxIEZpcmVmb3gvMTMxLjB8MTcyOTgxNDY4NDI1MQ11-a910f988efb64f979a4325741fed5d30-c3499a23ec5ee0521b66f7e4b6b0bbae" FFMPEG log during the same crash: Code: [hls @ 0x562ad0faab80] Opening '/config/transcodes/f4003f1dc40fff92f2e5e6aa765808d0790.mp4' for writing
2024-10-31, 06:29 PM
And here is the web console output from Firefox:
Code: Requesting url without automatic networking: https://sub.domain.tld/Sessions/Playing/Progress node_modules.jellyfin-apiclient.bundle.js:2:14622 I particularly found this bit interesting as I had not seen this line show up during playback before (while the rest seemed to repeat themselves a lot) and this happened at the exact time of the crash: Code: hls.js response error code: 502 main.jellyfin.bundle.js:2:69369 As usual here are the general logs and ffmpeg logs respectively: Code: "TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzExMi4wLjAuMCBTYWZhcmkvNTM3LjM2fDE2ODQ3ODg3ODYxMTE1-a910f988efb64f979a4325741fed5d30-3ccff07ddbf9b15efd659f4fb0617875" Code: frame=83982 fps=279 q=17.0 size=N/A time=00:55:54.96 bitrate=N/A speed=11.1x
2024-10-31, 07:18 PM
IMO, it looks like you are losing connection with the server. Is your server local? Remote? Behind a reverse proxy? CGNAT?
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