Jellyfin crashes every hour

[Obeng]

Hi everyone,

I've been having a strange problem playing movies for a while now. I have a 2D external drive from Terra Master, "not a NAS," connected to my computer via USB.

Every hour, Jellyfin stops playing movies, and I have to close and restart the client. It's really starting to get on my nerves.

I've attached a few lines of the report.

Can someone please help me with this?

I don't know what settings to adjust in Jellyfin.

"Google Translate"

[2026-01-18 19:31:37.204 +01:00] [INF] [79] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Media Player" "1.12.0" playing "Ein neues Leben". Stopped at "2558848" ms
[2026-01-18 19:31:37.239 +01:00] [INF] [78] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Nelunn". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2026-01-18 19:31:37.393 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback stop tracker found, processing stop : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-76692f3d4e0cfa36ae54924e06909191"
[2026-01-18 19:31:37.394 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.Data.PlaybackTracker: PlaybackTracker : Adding Stop Event : 01/18/2026 19:31:37
[2026-01-18 19:31:37.395 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Saving playback tracking activity in DB
[2026-01-18 19:31:37.510 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Adding playback tracker : SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae
[2026-01-18 19:31:37.511 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.Data.PlaybackTracker: PlaybackTracker : Adding Start Event : 01/18/2026 19:31:37
[2026-01-18 19:31:37.513 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Creating StartPlaybackTimer Task
[2026-01-18 19:31:37.514 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Entered
[2026-01-18 19:31:38.163 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:31:57.529 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: session.RemoteEndPoint : "::1"
[2026-01-18 19:31:57.531 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_playing_id = "494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:31:57.532 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_user_id = "22196f3c62f64701be9dfc1cb6d4e7d9"
[2026-01-18 19:31:57.535 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_user_id_int = 1
[2026-01-18 19:31:57.537 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : session_playing_id = "494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:31:57.540 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : session_user_id = "22196f3c62f64701be9dfc1cb6d4e7d9"
[2026-01-18 19:31:57.542 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : play_method = "DirectPlay"
[2026-01-18 19:31:57.545 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : e.ClientName = "Jellyfin Media Player"
[2026-01-18 19:31:57.545 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : e.DeviceName = "MSI"
[2026-01-18 19:31:57.547 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemName = "Snowpiercer - s03e06 - Geboren, um zu bluten"
[2026-01-18 19:31:57.549 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemId = "494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:31:57.550 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemType = "Episode"
[2026-01-18 19:31:57.551 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : All matches, playback registered
[2026-01-18 19:31:57.552 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback tracker found, adding playback info : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:31:57.553 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Saving playback tracking activity in DB
[2026-01-18 19:31:57.560 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Exited
[2026-01-18 19:31:58.178 +01:00] [INF] [75] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:32:18.195 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:32:38.215 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:32:58.241 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:33:18.249 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:33:38.272 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:33:58.300 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:34:18.325 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:34:38.348 +01:00] [INF] [80] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:34:58.360 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:35:18.370 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:35:38.387 +01:00] [INF] [80] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:35:58.395 +01:00] [INF] [80] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:36:18.406 +01:00] [INF] [80] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:36:38.426 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:36:58.439 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:37:18.450 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:37:38.467 +01:00] [INF] [80] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:37:58.471 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:38:18.487 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:38:38.504 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:38:58.522 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:39:18.532 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:39:38.549 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:39:59.561 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:40:19.580 +01:00] [INF] [75] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:40:39.593 +01:00] [INF] [75] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:40:59.617 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:41:19.626 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:41:39.637 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:41:59.649 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:42:19.656 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:42:39.693 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:43:00.694 +01:00] [INF] [75] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:43:21.694 +01:00] [INF] [75] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:43:41.708 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:44:01.724 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:44:21.735 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:44:41.746 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:45:01.753 +01:00] [INF] [75] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:45:21.760 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:45:41.769 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:46:01.782 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:46:21.803 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:46:41.823 +01:00] [INF] [75] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:47:01.833 +01:00] [INF] [75] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:47:21.844 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:47:41.868 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:48:01.879 +01:00] [INF] [75] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:48:21.888 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:48:41.893 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:49:01.902 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:49:21.926 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:49:41.934 +01:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:50:01.939 +01:00] [INF] [74] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:50:21.963 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:50:41.982 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:51:01.986 +01:00] [INF] [80] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:51:21.990 +01:00] [INF] [80] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:51:42.003 +01:00] [INF] [79] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:52:02.022 +01:00] [INF] [80] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:52:22.037 +01:00] [INF] [80] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:52:43.040 +01:00] [INF] [80] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjEyLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzU3ODcxMDUxMDYw-22196f3c62f64701be9dfc1cb6d4e7d9-494ecfb0fe9e08b17fdc6c6191ff6cae"
[2026-01-18 19:52:50.103 +01:00] [WRN] [80] Emby.Server.Implementations.HttpServer.WebSocketConnection: WS "::1" error receiving data: "The remote party closed the WebSocket connection without completing the close handshake."
[2026-01-18 19:52:50.106 +01:00] [INF] [80] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "::1" closed
[2026-01-18 19:52:57.146 +01:00] [INF] [17] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "::1" request

[34626]

The issue could be:
1. electric noise near a lan cable (I upgraded to lan cable cat 8.1 from cat5/6 in 2025 because playback was being stopped contantly - reason electronic noise).
2. Are jellyfin running behind caddy / nginx proxy manager "npm" / nginx / apache ?
Could be bad configuration of websocket.

[Obeng]

Well, my router is nearby and no, I don't hear any noise.
Especially since it crashes exactly every hour? That wouldn't happen with a cable fault?

Regarding point 2, I have no idea. It's only connected to the PC via USB.
No Docker or anything like that. I'm not familiar with that stuff.

[Crumpledbread8]

Electrical noise isn’t generally heard and if so, watch for a fire. 😁

You could also have a bad usb cable. Without knowing more details of your setup, it’s difficult to diagnose but there are some smart people here that might be able to help you better.

[Obeng]

Hi, what information do you need?

As I said, I have a Terra Master D2 and a Terra Master D5, both connected via USB-C.

Windows 11 Pro 25 H2
13900k
RTX 5080
64 GB RAM
MSI MAG Z790 TOMAHAWK WIFI DDR4
I've had this problem for about 3 months. Before that, everything was working fine.

ChunkLoadError
Loading chunk 71187 failed. (error: http://localhost:8096/web/node_modules.m...1.chunk.js)

ChunkLoadError: Loading chunk 71187 failed.
(error: http://localhost:8096/web/node_modules.m...1.chunk.js)
    at Object.s.f.j (http://localhost:8096/web/runtime.bundle...3c:1:45417)
    at http://localhost:8096/web/runtime.bundle...13c:1:1410
    at Array.reduce (<anonymous>)
    at s.e (http://localhost:8096/web/runtime.bundle...13c:1:1375)
    at Array.map (<anonymous>)
    at i (http://localhost:8096/web/main.jellyfin....c:2:153481)
    at o (http://localhost:8096/web/main.jellyfin....c:2:276421)
    at http://localhost:8096/web/main.jellyfin....c:2:277903
    at http://localhost:8096/web/main.jellyfin....c:2:277737
    at Object.next (http://localhost:8096/web/main.jellyfin....c:2:277842)

[Silvia_Dragoness]

Similar problem here.

Media library is on my desktop PC (for now), thus so is Jellyfin Server (so I have the option of streaming to my other devices)
I use Jellyfin Media Player a lot even on the same PC 'cause I like the interface and prefer not to use web browsers for things when I don't have to.

I reinstalled windows a few months ago, and after getting Jellyfin set back up, JMP crashes to desktop after about an hour of being open, regardless of whether it's been playing media or not (I left it idle while viewing my library one time when I got distracted; it still crashed after an hour or so).

Very frustrating.

[Rastin]

I ran your logs through Chat GPT here what it gave me.


It looks like you’re using Jellyfin with Jellyfin Media Player on Windows, and your media is stored on a TerraMaster external USB drive (not a NAS).

From your log, the most important line is:

[WRN] WebSocketConnection: WS "::1" error receiving data:
"The remote party closed the WebSocket connection without completing the close handshake."

And I also see:

play_method = "DirectPlay"
session.RemoteEndPoint : "::1"

That tells us:

Playback is Direct Play (no transcoding).

Client and server are on the same PC (::1 = localhost).

The WebSocket connection is being closed unexpectedly.

It happens almost exactly after ~1 hour.

This is not a normal Jellyfin setting problem. It’s usually one of these:

🔎 Most Likely Causes
1️⃣ USB Drive Power Saving (VERY common)

Windows may be turning off your external drive after ~60 minutes.

When the drive briefly disconnects:

Jellyfin loses access to the file

Playback stops

WebSocket drops

You must restart the client

✅ Fix This (Important)

On Windows:

Open Control Panel

Go to Power Options

Click Change plan settings

Click Change advanced power settings

Expand:

Hard disk

Turn off hard disk after

Set it to:

0 minutes (Never)

Then also:

Expand USB settings

Disable USB selective suspend setting

Click Apply and reboot.

2️⃣ USB Controller Power Saving

Also check:

Press Win + X → Device Manager

Expand Universal Serial Bus controllers

For every USB Root Hub:

Right-click → Properties

Power Management tab

❌ Uncheck:

“Allow the computer to turn off this device to save power”

3️⃣ TerraMaster Drive Sleep Mode

Some TerraMaster external drives have their own internal sleep timer.

Check:

TerraMaster utility software (if installed)

Or try keeping the drive active (copy a large file during playback as a test)

If playback never stops while copying something → it is 100% drive sleep.

4️⃣ Jellyfin Playback Reporting Plugin

You are using:

Jellyfin.Plugin.PlaybackReporting

Just to test:

Go to Dashboard → Plugins

Disable Playback Reporting

Restart Jellyfin

Test again

This plugin tracks sessions every 20 seconds (like in your log).
It usually doesn't cause stops — but for testing, disable it.

❗ What It Is NOT

Not transcoding (you're using DirectPlay)

Not bandwidth

Not NAS issues

Not a codec issue

Not a movie file issue

This smells like a power/sleep interruption exactly at 1 hour.

🎯 Quick Test

Next time it stops:

Check if the external drive disappears briefly in File Explorer.

Try opening the movie file directly in VLC.

Listen if the drive spins down right before it happens.

[Obeng]

@Rastin

Finally, a helpful answer.
I'll go through all the points later and let you know.
Thank you very much.

[Obeng]

@Rastin
Sorry, I haven't had much time. I went through all the steps, and Jellyfin disconnected again after an hour.

Then I started the movie directly through Explorer and didn't experience any connection drops.

So it can only be a Jellyfin issue.

Is there a way to reset or reinstall Jellyfin while keeping all the settings? There's a bug somewhere, and I don't know what it is.

"Google Translate"

[Rastin]

So the problem Just happens when using Jellyfin media player but works fine in a web browser? If so you could try and just delete the player and reinstall. I only use the player on my phone and as far as i can tell there no setting just for the player so any settings should be saved to the server. It may be different for a computer. What settings are you wanting to save?