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    Jellyfin Forum Support Troubleshooting Jellyfin displaying duplicate missing files for episodes

     
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    Jellyfin displaying duplicate missing files for episodes

    Akeldema
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    #1
    2023-10-12, 02:56 PM
    Hi.
    Been struggling with this issue for the last few days, on a few select series jellyfin is displaying a duplicate missing episode for every single episode in the season.
           
    When looking in the media directory there are no duplicate files or metadata.
           

    I have tried refreshing the metadata for just the series as well as doing it for the full library, this has persisted through restarts of the server.
    I have linked a log file https://pastebin.com/LtC1sFv7 , it is fairly large unfortunately, there do seem to be a number of messages relating to this series at the bottom of the log, but I lack the knowledge to interpret it.


    Thank you.
    elephantLYFE
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    #2
    2023-10-13, 02:12 AM
    Just my thoughts when I read this, but i have not encounter issue before.

    I am assuming you have become familiar with the documentation on naming conventions for Shows.
    https://jellyfin.org/docs/general/server/media/shows/

    1st thing that seems odd to me is that you have 86 number & character eighty six.
    What is the shows actual name? "86" or "86 Eighty Six" or "Eighty Six",
    I can see that being a potential confusing name for the parser.

    2nd thing that might need cleaning up, maybe the way you have episode
    names appended, might be causing the parser confusion. "S01E01 - Undertaker".
    Maybe Jellyfin is reading it as a part or a version.
    Maybe try file same formatted such as "EightySix_S01E01_Undertaker",
    assuming the folder structure follow convention, it should still know what the show is,
    and if you still have issue, shorten it to "S01E01".

    Good luck, anime is also where i seem to have issues with picking up correct metadata.
    HARDWARE/SOFTWARE SPECS
    NAS: Synology DS720+
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    Akeldema
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    #3
    2023-10-13, 06:40 AM
    It's all named using the TVDB naming. as far as 86 goes, for 86 it does show as "86: Eighty Six" on TVDB.

    I'll experiment with naming conventions, I would have thought if my naming using TVDB's names was causing problems it would have shown sooner, as its only a handful of series out of a few thousand with issues.
    TheDreadPirate
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    #4
    2023-10-13, 12:43 PM
    Numbers in show names throw off Jellyfin's file parser.

    I have given up on pretty file names and have simpilied everything to reduce this kind of problem.

    Library/Show Name/s01e01.mkv

    No show name in the file name. No episode name in the file name. Just the season number and episode number.
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    Akeldema
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    #5
    2023-10-13, 02:18 PM (This post was last modified: 2023-10-13, 02:21 PM by Akeldema. Edited 1 time in total.)
    Its not exclusive to shows with numbers in their name, as I had half a dozen broken series.
    however i have had a bit of luck with a fix, if not a root cause of it.

    Turning "display missing episodes" off in the user settings, Then deleting the meta data from the bugged series, doing a rebuild of the missing metadata and then turning the "display missing episodes" back on has worked for removing these episodes, I tried deleting the metadata multiple times both through jellyfin and directly through file explorer, but until I turned off display missing episodes first it never worked.
           
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