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    Jellyfin Forum Support Troubleshooting Networking & Access Jellyfin randomly not accesible from any client

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    Jellyfin randomly not accesible from any client

    Raahi Singh
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    #1
    2024-08-31, 10:50 AM
    Hi All,

    My jellyfin is not working from any of my devices. I am not sure why. I have tried restarting Jellyfin and am not sure what else to do. 
    I have attached the logs from the same day.
    Sorry for the lack of information but I am quite lost.

    Thank you.


    Attached Files
    .txt   ffmpeg.transcode-2024-08-31_13-57-48_5d060305a34c259d824b340f2f94d8ac_842632d1.txt (Size: 48.88 KB / Downloads: 129)
    .txt   ffmpeg.transcode-2024-08-31_13-57-25_5d060305a34c259d824b340f2f94d8ac_684acb2e.txt (Size: 48.94 KB / Downloads: 65)
    Fate
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    #2
    2024-08-31, 11:25 AM
    What hardware is jellyfin server running at?

    Looks to me it's ARMv8 based.. apple m1 or something?
    Raahi Singh
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    #3
    2024-08-31, 12:19 PM
    Yep, Mac Mini M2.
    TheDreadPirate
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    #4
    2024-08-31, 02:28 PM
    What exactly are you seeing on your clients? Also, can you post the full jellyfin log to pastebin? The ffmpeg transcode logs LOOK like they are transcoding correctly, but they are being stopped a few seconds after starting.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Raahi Singh
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    #5
    2024-09-01, 08:13 AM
    I mean that you cannot connect to the website it just times out. I am not sure what you mean by upload the full log to pastebin.
    Raahi Singh
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    #6
    2024-09-01, 08:28 AM
    I have tried uninstalling and reinstalling. Other apps running on the same device on other ports are still accessible and these were running while jellyfin was working.
    TheDreadPirate
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    #7
    2024-09-01, 02:29 PM
    (2024-09-01, 08:13 AM)Raahi Singh Wrote: I mean that you cannot connect to the website it just times out. I am not sure what you mean by upload the full log to pastebin.

    The two logs from your first post are fffmpeg logs.  In the same directory will be a file whose file name starts with simply "log".  That is the main jellyfin server log.  Share that with us on pastebin.com.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Dex Luther
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    #8
    2024-09-01, 10:34 PM
    (2024-09-01, 08:13 AM)Raahi Singh Wrote: I mean that you cannot connect to the website it just times out. I am not sure what you mean by upload the full log to pastebin.

    Are you trying right after starting Jellyfin? I noticed that the new Jellyfin takes a little bit longer to start than previous versions. I was on Jellyfin 10.8.13 and pages would be accessible seconds after starting the server. After installing Jellyfin 10.9.10, starting seems to take a little longer, and in the meantime pages timeout.
    Raahi Singh
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    #9
    2024-09-09, 10:28 AM
    (2024-09-01, 02:29 PM)TheDreadPirate Wrote:
    (2024-09-01, 08:13 AM)Raahi Singh Wrote: I mean that you cannot connect to the website it just times out. I am not sure what you mean by upload the full log to pastebin.

    The two logs from your first post are fffmpeg logs.  In the same directory will be a file whose file name starts with simply "log".  That is the main jellyfin server log.  Share that with us on pastebin.com.

    Here are the logs:
    https://pastebin.com/v59mrvPN
    https://pastebin.com/LmVtkTGd

    Thanks for the help btw.
    TheDreadPirate
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    #10
    2024-09-09, 02:56 PM
    Jellyfin keeps restarting because something is already using port 8096. You either have a dead/zombie Jellyfin process or you are running Emby.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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