Jellyfin Server Stops after few minutes

[Augie Ippolito]

Running Jellyfin on windows, starting working fine for about a week, now is stopping almost immediately after starting. Have 40GB left on C: drive and have changed metadata and data directories to a larger drive, but Jellyfin keeps crashing. 

Here is last lines of log:
System.NullReferenceException: Object reference not set to an instance of an object. at BlurHashSharp.SkiaSharp.BlurHashEncoder.Encode(Int32 Component, Int32 Component, String filename, Int32 maxWidth, Int32 maxHeight) at Jellyfin.Drawing. ImageProcessor.GetImageBlurHash(String path, ImageDimensions imageDimensions) at Emby.Server.Implementations.Library.LibraryManager.UpdateImagesAsync(BaseItem item, Boolean forceUpdate)

[TheDreadPirate]

Can you share your full log via pastebin?

[Augie Ippolito]

Thank you for your response. The whole log is 60MB and won’t paste into pastebin. Can I provide the log to you another way?

[TheDreadPirate]

Sheesh! Do you have debug logging enabled?

You can zip the log file and attach it to a forum post. Use the full reply editor to attach files, click "New Reply" or "Preview Post".

[Augie Ippolito]

Im sorry, even the zipped log is too big for the forum as the limit is 1MB. Can I maybe filter out specific keywords and send that?

Thank you for your time

[TheDreadPirate]

If I knew exactly what the problem was I wouldn't need the log file.   

Uhhhhhh.  Stop Jellyfin from the tray app, rename the current log file, start Jellyfin.  Once it finishes starting let it run for a few minutes than share the new log file via pastebin, if it is still small enough.

[Augie Ippolito]

Attached is about 1/4 of the bottom part of the large log file. Hopefully that will be of use to you.

What I did in the meantime was delete all my libraries and add them back with metadata and data folders on the larger hard drive and jellyfin has not crashed in a few hours. Hopefully that was the issue and we can resolve the case. The libraries will take a while to completely populate again and hopefully jellyfin will stay stable.

Thank you.

[TheDreadPirate]

There is a lot in there, but my first guess is that your D drive is unavailable for whatever reason.

[Augie Ippolito]

Also, I always get a crash on the jellyfin android tv app and it needs to be restarted.

attached is the log for the client crash

thanks again

[TheDreadPirate]

Any luck figuring out why Jellyfin says your D drive isn't available?

Regarding your TV, are you playing content directly from it or casting to it from another device?