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    Jellyfin Forum Support Troubleshooting jellyfin won't launch since 10.9.11 update

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    jellyfin won't launch since 10.9.11 update

    jellyhank
    Offline

    Junior Member
    Posts: 15
    Threads: 1
    Joined: 2024 Sep
    Reputation: 0
    Country:United States
    #11
    2024-09-18, 03:32 PM
    when i input sudo systemctl restart jellyfin, it runs without any kind of printed output.

    here's the output to sudo journalctl -u jellyfin -n 200 --no-pager:


    hank@jellyfin:~$ sudo journalctl -u jellyfin -n 200 --no-pager
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlReader.MoveToContent()
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    --- End of inner exception stack trace ---
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Sep 18 15:30:44 jellyfin jellyfin[10694]: Unhandled exception. System.InvalidOperationException: There is an error in XML document (0, 0).
    Sep 18 15:30:44 jellyfin jellyfin[10694]:  ---> System.Xml.XmlException: Root element is missing.
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.XmlReader.MoveToContent()
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    --- End of inner exception stack trace ---
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Sep 18 15:30:44 jellyfin jellyfin[10694]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Sep 18 15:30:45 jellyfin systemd[1]: jellyfin.service: Main process exited, code=dumped, status=6/ABRT
    Sep 18 15:30:45 jellyfin systemd[1]: jellyfin.service: Failed with result 'core-dump'.
    Sep 18 15:30:45 jellyfin systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 2.
    Sep 18 15:30:45 jellyfin systemd[1]: Started jellyfin.service - Jellyfin Media Server.
    Sep 18 15:30:45 jellyfin (jellyfin)[10711]: jellyfin.service: Referenced but unset environment variable evaluates to an empty string: JELLYFIN_NOWEBAPP_OPT, JELLYFIN_SERVICE_OPT
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Jellyfin version: 10.9.11
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Environment Variables: ["[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS --datadir $JELLYFIN_DATA_DIR --configdir $JELLYFIN_CONFIG_DIR --logdir $JELLYFIN_LOG_DIR --cachedir $JELLYFIN_CACHE_DIR]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]"]
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Operating system: Ubuntu 24.04.1 LTS
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Architecture: X64
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] 64-Bit Process: True
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] User Interactive: True
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Processor count: 4
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Program data path: /var/lib/jellyfin
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Log directory path: /var/log/jellyfin
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Config directory path: /etc/jellyfin
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Cache path: /var/cache/jellyfin
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Web resources path: /usr/share/jellyfin/web
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [INF] Application directory: /usr/lib/jellyfin/bin/
    Sep 18 15:30:45 jellyfin jellyfin[10711]: [15:30:45] [FTL] Unhandled Exception
    Sep 18 15:30:45 jellyfin jellyfin[10711]: System.InvalidOperationException: There is an error in XML document (0, 0).
    Sep 18 15:30:45 jellyfin jellyfin[10711]:  ---> System.Xml.XmlException: Root element is missing.
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlReader.MoveToContent()
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    --- End of inner exception stack trace ---
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Sep 18 15:30:45 jellyfin jellyfin[10711]: Unhandled exception. System.InvalidOperationException: There is an error in XML document (0, 0).
    Sep 18 15:30:45 jellyfin jellyfin[10711]:  ---> System.Xml.XmlException: Root element is missing.
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.XmlReader.MoveToContent()
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    --- End of inner exception stack trace ---
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Sep 18 15:30:45 jellyfin jellyfin[10711]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Sep 18 15:30:46 jellyfin systemd[1]: jellyfin.service: Main process exited, code=dumped, status=6/ABRT
    Sep 18 15:30:46 jellyfin systemd[1]: jellyfin.service: Failed with result 'core-dump'.
    Sep 18 15:30:46 jellyfin systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 3.
    Sep 18 15:30:46 jellyfin systemd[1]: Started jellyfin.service - Jellyfin Media Server.
    Sep 18 15:30:46 jellyfin (jellyfin)[10728]: jellyfin.service: Referenced but unset environment variable evaluates to an empty string: JELLYFIN_NOWEBAPP_OPT, JELLYFIN_SERVICE_OPT
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Jellyfin version: 10.9.11
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Environment Variables: ["[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS --datadir $JELLYFIN_DATA_DIR --configdir $JELLYFIN_CONFIG_DIR --logdir $JELLYFIN_LOG_DIR --cachedir $JELLYFIN_CACHE_DIR]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]"]
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Operating system: Ubuntu 24.04.1 LTS
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Architecture: X64
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] 64-Bit Process: True
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] User Interactive: True
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Processor count: 4
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Program data path: /var/lib/jellyfin
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Log directory path: /var/log/jellyfin
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Config directory path: /etc/jellyfin
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Cache path: /var/cache/jellyfin
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Web resources path: /usr/share/jellyfin/web
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [INF] Application directory: /usr/lib/jellyfin/bin/
    Sep 18 15:30:47 jellyfin jellyfin[10728]: [15:30:47] [FTL] Unhandled Exception
    Sep 18 15:30:47 jellyfin jellyfin[10728]: System.InvalidOperationException: There is an error in XML document (0, 0).
    Sep 18 15:30:47 jellyfin jellyfin[10728]:  ---> System.Xml.XmlException: Root element is missing.
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlReader.MoveToContent()
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    --- End of inner exception stack trace ---
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Sep 18 15:30:47 jellyfin jellyfin[10728]: Unhandled exception. System.InvalidOperationException: There is an error in XML document (0, 0).
    Sep 18 15:30:47 jellyfin jellyfin[10728]:  ---> System.Xml.XmlException: Root element is missing.
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.XmlReader.MoveToContent()
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    --- End of inner exception stack trace ---
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Sep 18 15:30:47 jellyfin jellyfin[10728]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Sep 18 15:30:48 jellyfin systemd[1]: jellyfin.service: Main process exited, code=dumped, status=6/ABRT
    Sep 18 15:30:48 jellyfin systemd[1]: jellyfin.service: Failed with result 'core-dump'.
    Sep 18 15:30:48 jellyfin systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 4.
    Sep 18 15:30:48 jellyfin systemd[1]: Started jellyfin.service - Jellyfin Media Server.
    Sep 18 15:30:48 jellyfin (jellyfin)[10746]: jellyfin.service: Referenced but unset environment variable evaluates to an empty string: JELLYFIN_NOWEBAPP_OPT, JELLYFIN_SERVICE_OPT
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Jellyfin version: 10.9.11
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Environment Variables: ["[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS --datadir $JELLYFIN_DATA_DIR --configdir $JELLYFIN_CONFIG_DIR --logdir $JELLYFIN_LOG_DIR --cachedir $JELLYFIN_CACHE_DIR]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]"]
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Operating system: Ubuntu 24.04.1 LTS
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Architecture: X64
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] 64-Bit Process: True
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] User Interactive: True
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Processor count: 4
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Program data path: /var/lib/jellyfin
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Log directory path: /var/log/jellyfin
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Config directory path: /etc/jellyfin
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Cache path: /var/cache/jellyfin
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Web resources path: /usr/share/jellyfin/web
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [INF] Application directory: /usr/lib/jellyfin/bin/
    Sep 18 15:30:48 jellyfin jellyfin[10746]: [15:30:48] [FTL] Unhandled Exception
    Sep 18 15:30:48 jellyfin jellyfin[10746]: System.InvalidOperationException: There is an error in XML document (0, 0).
    Sep 18 15:30:48 jellyfin jellyfin[10746]:  ---> System.Xml.XmlException: Root element is missing.
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlReader.MoveToContent()
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    --- End of inner exception stack trace ---
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Sep 18 15:30:48 jellyfin jellyfin[10746]: Unhandled exception. System.InvalidOperationException: There is an error in XML document (0, 0).
    Sep 18 15:30:48 jellyfin jellyfin[10746]:  ---> System.Xml.XmlException: Root element is missing.
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.XmlReader.MoveToContent()
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    --- End of inner exception stack trace ---
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Sep 18 15:30:48 jellyfin jellyfin[10746]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Sep 18 15:30:49 jellyfin systemd[1]: jellyfin.service: Main process exited, code=dumped, status=6/ABRT
    Sep 18 15:30:49 jellyfin systemd[1]: jellyfin.service: Failed with result 'core-dump'.
    Sep 18 15:30:50 jellyfin systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 5.
    Sep 18 15:30:50 jellyfin systemd[1]: jellyfin.service: Start request repeated too quickly.
    Sep 18 15:30:50 jellyfin systemd[1]: jellyfin.service: Failed with result 'core-dump'.
    Sep 18 15:30:50 jellyfin systemd[1]: Failed to start jellyfin.service - Jellyfin Media Server.
    hank@jellyfin:~$
    TheDreadPirate
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    #12
    2024-09-18, 03:43 PM
    Do you have the playback reporting plugin installed?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    jellyhank
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    #13
    2024-09-19, 02:52 AM
    I do not! Is that something I should do? If so, how should I do it?
    Efficient_Good_5784
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    #14
    2024-09-19, 06:01 AM
    (2024-09-19, 02:52 AM)jellyhank Wrote: I do not! Is that something I should do? If so, how should I do it?
    You don't need to. @TheDreadPirate is just asking because the plugin might be giving you issues. If you don't have it installed, that rules out another possible reason for your issues.
    TheDreadPirate
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    #15
    2024-09-19, 12:55 PM
    Did your disk fill up at any point recently? At this point we should start over since it seems clear that your database is not in a good state. I'm not sure what else we can try.

    If you are ok with that, follow these steps to backup your current data.

    Code:
    sudo mkdir /var/lib/jellyfin/backup /etc/jellyfin/backup
    sudo mv /var/lib/jellyfin/* /var/lib/jellyfin/backup/
    sudo mv /etc/jellyfin/* /etc/jellyfin/backup/
    sudo rm -rf /var/cache/jellyfin/*
    sudo systemctl start jellyfin

    Clear your browser cache before trying to access Jellyfin.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jellyhank
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    #16
    2024-09-20, 05:36 AM (This post was last modified: 2024-09-20, 06:22 AM by jellyhank. Edited 3 times in total.)
    Ok, I ran your commands! I cleared browser cache and tried to access jellyfin on chrome, but without success. Also my disk did not fill up! I'm like 85 GB / 500 GB. Let me know how to proceed!
    jellyhank
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    #17
    2024-09-22, 03:02 AM (This post was last modified: 2024-09-22, 04:11 AM by jellyhank. Edited 1 time in total.)
    I did a fresh Jellyfin install, but now I can't seem to log in lol. any suggestions? would be great to just wipe the old login info and start that from scratch, if that's an option
    jellyhank
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    #18
    2024-09-22, 04:32 AM
    ok, so here's the update now. i managed to wipe the login info, by initializing the startup wizard on the web ui.
    but now i notice something unusual (maybe this has been a longstanding problem for me).
    i can run jellyfin to start the service great. but if i try to do sudo systemctl start jellyfin.service, i can't seem to connect to the server. i keep getting this error:


    Attached Files Thumbnail(s)
       
    TheDreadPirate
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    #19
    2024-09-22, 06:54 PM
    Never, never, never "start" jellyfin by typing literally "jellyfin". Always, always, always use "sudo systemctl start jellyfin".

    As to your current problem, clear you browser cache.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jellyhank
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    Posts: 15
    Threads: 1
    Joined: 2024 Sep
    Reputation: 0
    Country:United States
    #20
    2024-09-23, 01:40 AM
    so i'm sure i'm doing something stupid, but even after clearing cache, i just can't seem to get the jellyfin server to run when i do sudo systemctl start jellyfin. i'm clearing the cache, i delete the .xmls (namely migrations.xml and system.xml), etc.
    i try logging into my jellyfin server on both chrome and firefox, and just can't get a connection. do you have any ideas? would love for jellyfin to run when i do sudo systemctl start jellyfin
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