Jittery/stuttery video

[Teksmith]

i have no idea, but for some reason i often end up playing a movie or cartoon etc and there is a jittery playback where it stops every few seconds for a moment

i upgraded my server to this stupid spec "this is purely for storing files and jelly fin"  would resolve the issue

but nadda, i have changed so many settings, can someone advise a litle
 

Processor Intel® Core™ i5-10400 CPU @ 2.90GHz, 2901 Mhz, 6 Core(s), 12 Logical Processor(s)
Installed Physical Memory (RAM) 32.0 GB
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

onboard graphics,

nvme 512gb for OS- Windows 10 with jellyfin installed on top

14tb wd red sata for library

Server version
10.9.6
Web version
10.9.6
Build version
10.9.6

[TheDreadPirate]

Did you enable hardware acceleration? You mention a bunch of hyper V stuff. Is windows a VM?

[Teksmith]

not yet, i was considering docker but for now I'm just running it directly on a windows 10 machine

[TheDreadPirate]

Can you share your full jellyfin log via pastebin? And what steps have you taken to enable hardware acceleration?

[Teksmith]

the issues come across a variety of media, Music videos from youtube no issue, most movies no issue, but some tv series there is a issue, half of anime and most modern cartoons the issue persists

Castlevania, batman the caped crusader both have issues

the content is .mkv and is 1080p h264 SDR, from what i can tell i followed a few different resolutions i googled, and a combination of god knows which ones resulted in content working fine, except with discoloration, which was very noticeable watching stranger things "i never had an acid trip but it how i imagine one would look at the world coming down from one"

i have uploaded a pastebin log at https://pastebin.com/wN2nCEbs

hopefully this is the log you are referring to

as for settings,

transcoding is intel quicksync QSV

enable hardware decoding 0 all

prefer os native DXVA or VA-APO hardware decoders

hardware encoding options

enable hardware encoding
enable intel low power h.264 encoder
enable intel low-power hevc hardware encoder

allo encoding in hevc format
allo encoding in av1 format

i have not enable vpp tone mapping

enable tone mapping

gamma

tone mapping mode
auto


tone mapping range

PC

tone mapping desat

0

tone mapping peak
100

tone mapping param - blank

transocing thread count

6

ffmpeg path
ffmpeg

transcode path
C:\ProgramData\Jellyfin\Server\transcodes



don't think rest of details relevant if they are let me know thanks

[TheDreadPirate]

The ffmpeg log looks fine. Can you try remuxing the problem files to see if its a problem with the file?