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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Library Scan Failing

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    Library Scan Failing

    A library scan is failing and crashing Jellyfin
    adampdx
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    #11
    2024-08-13, 09:17 PM
    Do you mean bluray rips? Yes, there are some mixed in.
    TheDreadPirate
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    #12
    2024-08-13, 09:29 PM (This post was last modified: 2024-08-13, 09:30 PM by TheDreadPirate. Edited 1 time in total.)
    Just to clarify, I'm not talking about bluray rips in MKV files.  I'm talking about full bluray ISOs.

    Is your answer still "yes"?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    adampdx
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    #13
    2024-08-13, 09:53 PM (This post was last modified: 2024-08-13, 09:54 PM by adampdx. Edited 1 time in total.)
    OK then no, there are no ISOs.
    TheDreadPirate
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    #14
    2024-08-13, 10:21 PM (This post was last modified: 2024-08-13, 10:22 PM by TheDreadPirate. Edited 1 time in total.)
    Can you turn on debug logging? Open /home/adampdx/docker/jellyfin/config/config.logging.default.json. At the top will be three log levels, one "Information" and two "Warning". Change all three to "Debug" and save. The logging level change should happen immediately. Replicate the problem then share the new log.

    Hopefully it will tell us which file it is failing on, perhaps always the same file or handful of files.

    I'm chasing down this log line.

    Code:
    [2024-08-13 14:38:42.924 +00:00] [ERR] [54] MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo: Error getting BDInfo
    System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.

    "Error getting BDInfo" only occurs here.

    https://github.com/jellyfin/jellyfin/blo...fo.cs#L383

    Which seems to imply that Jellyfin is trying to read in some sort bluray file that isn't an MKV. M2TS, maybe?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    adampdx
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    #15
    2024-08-14, 12:36 AM
    This seems like a lot of stuff, I wasn't sure what to include so I just found the most recent error and copied everything past that. Thanks for your help, by the way.

    Pastebin
    https://pastebin.com/NPQHXwaC
    TheDreadPirate
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    #16
    2024-08-14, 12:50 AM
    Is there more above the last error? The logs after the error appear to be normal operation with no error at the end. I need more logs leading up to when it crashes.

    This is the only log that is MAYBE a hint, but I can't say for certain.

    Code:
    [2024-08-14 00:26:56.596 +00:00] [DBG] [45] MediaBrowser.Providers.Movies.MovieMetadataService: Running "ProbeProvider" for "/Movies_e-s/GATTACA"

    This log then a 3.5 second gap before the OOM error. Like its reading in whatever is there.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    adampdx
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    #17
    2024-08-14, 01:21 AM
    OK lets try this.

    Pastebin
    https://pastebin.com/cAVTAbUy
    TheDreadPirate
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    #18
    2024-08-14, 01:41 AM (This post was last modified: 2024-08-14, 01:41 AM by TheDreadPirate.)
    Still no help. But let's explore the message I highlighted earlier.

    What are the contents of this folder?

    /Movies_e-s/GATTACA
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    adampdx
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    #19
    2024-08-14, 01:46 AM
    Three folders AACS, BDMV, CERTIFICATE, and a file discatt.dat.
    TheDreadPirate
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    #20
    2024-08-14, 01:50 AM
    Can you move that folder out of the library and rescan.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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