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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Login issue

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    Login issue

    Impossible to login after Jellyfin update 10.8.13
    pipozor
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    #11
    2023-12-24, 12:32 PM
    (2023-12-24, 12:26 PM)Serge K Wrote: after you make login/password - which message you have?

    It needs a username (and I do not have one). So "Connect" button not working. It says "You need to enter a username"...
    pipozor
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    #12
    2023-12-24, 12:37 PM
    There is a logging.json file in c:\Program Files\Jellyfin\Server\Resources\Configuration\
    Maybe I can tweak something here?
    Serge K
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    #13
    2023-12-24, 01:42 PM
    find file system.xml in C:\Users\User\AppData\Local\Jellyfin\config
    pipozor
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    #14
    2023-12-24, 04:20 PM
    such file does not exists
    Serge K
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    #15
    2023-12-24, 04:33 PM
    find file system.xml in AppData\Local\Jellyfin\config
    I have it on my windows PC
    TheDreadPirate
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    #16
    2023-12-24, 07:08 PM
    You can re-enable the login setup wizard by editing this line

    Code:
    <IsStartupWizardCompleted>true</IsStartupWizardCompleted>

    in C:\ProgramData\Jellyfin\Server\config?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    pipozor
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    #17
    2023-12-25, 12:32 PM (This post was last modified: 2023-12-25, 12:41 PM by pipozor. Edited 4 times in total.)
    Thanks for your help.
    The blue spin progression icon (circle) is working infinitely after I click on "NEXT" (suivant) button Slightly-frowning-face
    Please see screenshot (jellyfin_C-1.JPG) where it is locked.
    I restarted server but not working with username. With or without password. Not loging.


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    TheDreadPirate
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    #18
    2023-12-25, 07:03 PM
    Try clearing your browser cache and try logging in with the new password.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    pipozor
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    Posts: 16
    Threads: 1
    Joined: 2023 Dec
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    Country:France
    #19
    2023-12-26, 11:35 AM (This post was last modified: 2023-12-26, 11:49 AM by pipozor. Edited 1 time in total.)
    I cleared cash, cookies etc.. But it is not working too.
    I will try to create another user...
    Jellyfin 10.8.13
    Windows 10 Professionnal
    pipozor
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    Posts: 16
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    #20
    2023-12-26, 11:42 AM (This post was last modified: 2023-12-26, 11:50 AM by pipozor. Edited 1 time in total.)
    Well, I cannot add a new user. It is locked infinitely on this page (and no new user added to SQLite jellyfin.db) :

    I will backup ProgramData and try to uninstall and reinstall everything...


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    Jellyfin 10.8.13
    Windows 10 Professionnal
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