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    Jellyfin Forum Support Troubleshooting Many covers are no longer displayed correctly

     
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    Many covers are no longer displayed correctly

    Prisme
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    #1
    2024-05-18, 09:57 PM
    Hello,

    I am on version 10.9.2 with docker in Debian. Since the update, many covers are no longer displayed correctly when I open a film file. The covers are displayed correctly in the library, but when I click on certain films to access its file, the cover is nothing more than a square.

    I use custom CSS code, but with or without this code and after restarting the application, the problem is the same. I never encountered this problem before the 10.9 update.

    Below, two screenshots to illustrate the problem:

    The cover is displayed correctly in the library:

       

    And once the film file is opened, it is displayed in the form of a square:

       
    kandykarter
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    #2
    2024-05-18, 10:15 PM
    I have this issue as well, but it only seems to happen with a couple movies, not the majority. Very weird.
    TheDreadPirate
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    #3
    2024-05-18, 10:57 PM
    What library type is in? A plain Movies type or a mixed type?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
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        4x WD Red Pro 6TB CMR in RAIDZ1
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    Prisme
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    #4
    2024-05-19, 07:17 AM
    (2024-05-18, 10:57 PM)TheDreadPirate Wrote: What library type is in?  A plain Movies type or a mixed type?

    A plain movies library. Apparently it affects covers with a certain aspect ratio.

    For my part, I have thousands of rare films for which I had to find covers here and there or make them myself and many are affected.

    But I'll give an example using images from TheMovieDb:

    With the choice of the left cover, everything is fine:

       

       

    But with the choice of the center cover, here is the result:

       
    kandykarter
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    #5
    2024-05-20, 05:39 PM (This post was last modified: 2024-05-20, 05:40 PM by kandykarter. Edited 1 time in total.)
    I can confirm the same behaviour. Standard, un-mixed Movie library. I've only seen it happen on one movie. I switched to a poster with a more standard aspect ratio (1000x1500) and it now displays properly.


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    Efficient_Good_5784
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    #6
    2024-05-20, 06:38 PM
    Here's a relevant github issue: https://github.com/jellyfin/jellyfin-web/issues/5560
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