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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification media path could not be found

     
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    media path could not be found

    cannot find library path
    MrE
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    Junior Member

    Posts: 8
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    Joined: 2023 Aug
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    Country:Canada
    #1
    2023-08-16, 09:50 PM
    I am trying to set up my media libraries in Jellyfin. I have created the shared folders in my Synology NAS, but I receive this error: "The path could not be found. Please ensure the path is valid and try again". I don't know what the problem is or how to resolve it.

    My media folders are created as:

    Media/Movies/Owned  - movies are in folders with the name of the movie
    Media/Movies/YouTube - movies are in this folder

    Can anyone help?

    I do not encounter this problem if I use the Plex media server (it finds all of my media without any problem), but I would rather use Jellyfin, if I can get it to work.
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    Joined: 2023 Jun
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    Country:United States
    #2
    2023-08-16, 10:00 PM
    Does the user you run jellyfin as have permissions to those folders?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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