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    Jellyfin Forum Off Topic Self-hosting & Homelabs Metadata troubleshooting

     
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    Metadata troubleshooting

    How do I configure metadata retrieval on private server?
    cecilia
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2026 Mar
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    Country:Switzerland
    #1
    2026-03-29, 12:19 AM (This post was last modified: 2026-03-29, 06:34 PM by cecilia. Edited 1 time in total.)
    So jellyfin for some reason isn't pulling any metadata for any of my movies and the only error I get is the one below which I don't know what to do with. I am running latest jellyfin on fedora. It is bound to private IP 10.200.200.2 serving 10.200.200.0/24. Standard ports and stood up behind an nginx reverse proxy. 


    [2026-03-28 13:44:56.569 -04:00] [INF] [19] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "10.200.200.2" request
    [2026-03-28 13:48:43.356 -04:00] [INF] [3] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "10.200.200.2" request
    [2026-03-28 13:48:44.381 -04:00] [ERR] [34] MediaBrowser.Providers.Manager.ProviderManager: Provider "TheMovieDb" failed to retrieve search results
    System.Threading.Tasks.TaskCanceledException: The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing.
    ---> System.TimeoutException: A task was canceled.
    ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.
      at System.Threading.Tasks.TaskCompletionSourceWithCancellation1.WaitWithCancellationAsync(CancellationToken cancellationToken)
      at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
      at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
      at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
      at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
      --- End of inner exception stack trace ---
      --- End of inner exception stack trace ---
      at System.Net.Http.HttpClient.HandleFailure(Exception e, Boolean telemetryStarted, HttpResponseMessage response, CancellationTokenSource cts, CancellationToken cancellationToken, CancellationTokenSource pendingRequestsCts)
      at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
      at TMDbLib.Rest.RestRequest.SendInternal(HttpMethod method, CancellationToken cancellationToken)
      at TMDbLib.Rest.RestRequest.Get[T](CancellationToken cancellationToken)
      at TMDbLib.Rest.RestRequestExtensions.GetOfT[T](RestRequest request, CancellationToken cancellationToken)
      at TMDbLib.Client.TMDbClient.GetConfigAsync()
      at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.EnsureClientConfigAsync()
      at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.FindByExternalIdAsync(String externalId, FindExternalSource source, String language, String countryCode, CancellationToken cancellationToken)
      at MediaBrowser.Providers.Plugins.Tmdb.Movies.TmdbMovieProvider.GetSearchResults(MovieInfo searchInfo, CancellationToken cancellationToken)
      at MediaBrowser.Providers.Manager.ProviderManager.GetRemoteSearchResults[TItemType,TLookupType](RemoteSearchQuery
    1 searchInfo, BaseItem referenceItem, CancellationToken cancellationToken)
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