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    Jellyfin Forum Support Troubleshooting Movie/Series theme music error

     
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    Movie/Series theme music error

    flymetothemoon
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    Posts: 40
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    Joined: 2023 Jul
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    Country:France
    #1
    2024-10-01, 08:23 AM
    Hey Smiling-face

    I've been putting music themes in movie/series folders and suddenly Jellyfin Media player started giving errors when I enter a movie or Series that has theme.mp3/flac in its folder. It won't play them and gives error.

    The player log shows this 

    2024-10-01 10:17:09.836 [info] unknown @ 0 - JS: en-US
    2024-10-01 10:17:09.836 [info] unknown @ 0 - JS: [dateFnsLocale] updating date-fns locale en-us
    2024-10-01 10:17:09.836 [info] unknown @ 0 - JS: [dateFnsLocale] mapped to date-fns locale en-US
    2024-10-01 10:17:09.836 [info] unknown @ 0 - JS: resolving connectToServers with result.State: SignedIn
    2024-10-01 10:17:09.862 [info] unknown @ 0 - JS: serviceWorker unsupported
    2024-10-01 10:17:09.864 [info] unknown @ 0 - JS: web socket connection opened
    2024-10-01 10:17:09.885 [info] unknown @ 0 - JS: [getTheme] no theme id; returning default theme
    2024-10-01 10:17:09.885 [info] unknown @ 0 - JS: [ViewManagerPage] restoring view [%s] itemDetails/index.html
    2024-10-01 10:17:09.885 [info] unknown @ 0 - JS: [viewContainer] tryRestoreView [object Object]
    2024-10-01 10:17:09.886 [info] unknown @ 0 - JS: [getTheme] getting theme "%s" dark
    2024-10-01 10:17:09.886 [info] unknown @ 0 - JS: [ViewManagerPage] restore failed; loading view [%s] itemDetails/index.html
    2024-10-01 10:17:09.910 [info] unknown @ 0 - JS: Received ForceKeepAlive from server. Timeout is 60 seconds.
    2024-10-01 10:17:09.911 [info] unknown @ 0 - JS: Sending web socket message: KeepAlive
    2024-10-01 10:17:09.911 [info] unknown @ 0 - JS: Clearing KeepAlive for [object WebSocket]
    2024-10-01 10:17:09.980 [info] unknown @ 0 - JS: Received KeepAlive from server.

    2024-10-01 10:17:14.854 [info] unknown @ 0 - JS: Autofocus processing was blocked because a document's URL has a fragment

    Anybody knows why it's not working?
    TheDreadPirate
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    Posts: 15,375
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    Joined: 2023 Jun
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    Country:United States
    #2
    2024-10-01, 01:25 PM
    What version of Jellyfin Media Player are you using? I'm assuming 1.11.1.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    flymetothemoon
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    Country:France
    #3
    2024-10-01, 01:38 PM (This post was last modified: 2024-10-01, 01:41 PM by flymetothemoon. Edited 3 times in total.)
    Well the latest that's available in the downloads section. When I restart both the server and the player, it works for one theme song, after that breaks again, there is nothing in the server logs so I assume it's something with the player/laptop I am using as client. Updated the intel igpu drivers and still happens
    TheDreadPirate
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    Posts: 15,375
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    #4
    2024-10-01, 01:46 PM
    I'll do some testing when I get home and ask the devs if this is a JMP issue or jellyfin-web issue. Or something else.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    flymetothemoon
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    Junior Member

    Posts: 40
    Threads: 9
    Joined: 2023 Jul
    Reputation: 0
    Country:France
    #5
    2024-10-01, 02:21 PM
    Thank you. I tested it with microsoft edge now and it seems to be working fine although after you refresh the movie page you have to wait like 10-15 seconds before any theme is being played on the same movie or clicking other movies.
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-10-02, 02:10 AM
    I was not able to reproduce. JMP, jellyfin-web in Chrome and Chromium all worked fine with theme songs. I was able to switch between movies with test theme songs and no errors or anything.

    Remind me, does your setup use a reverse proxy?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    flymetothemoon
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    Junior Member

    Posts: 40
    Threads: 9
    Joined: 2023 Jul
    Reputation: 0
    Country:France
    #7
    2024-10-02, 09:03 AM (This post was last modified: 2024-10-02, 09:03 AM by flymetothemoon. Edited 1 time in total.)
    I am using Tailscale to connect remotely to my server so I don't have to expose it to the internet. Running Tailscale at default settings
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #8
    2024-10-02, 01:40 PM
    I guess reinstall the client, if you haven't tried that already. I don't see how tailscale would do anything to cause this. Does this happen when you DON'T use tailscale?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    flymetothemoon
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    Junior Member

    Posts: 40
    Threads: 9
    Joined: 2023 Jul
    Reputation: 0
    Country:France
    #9
    2024-10-08, 10:43 AM (This post was last modified: 2024-10-08, 10:43 AM by flymetothemoon.)
    Well from what I see as long as I don't right click refresh within the player it seems to be working fine now
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